Mom was sent back home at EU transfer airport

[geowrian 22,335]

44 minutes ago, Lucky Cat said:

Her visa will now expire before being allowed to enter the US ( 2 week quarantine).  She should contact her home country consulate, get a re-issued visa (if they will), then travel to the US after the restrictions are lifted.  

If this is an IR-5 case, they won't be able to re-issue the visa as new IR-5 visas are banned until at least 2021.

[HRQX 4,145]

1 hour ago, Traveler101 said:

Well, she had a transfer at Zurich airport and they didn't let her go to us, she has to go back to Ukraine.

The appropriate route was to transit through an unrestricted country (i.e. Serbia, Turkey, etc.). 

[Lil bear 3,840]

4 minutes ago, geowrian said:

If this is an IR-5 case, they won't be able to re-issue the visa as new IR-5 visas are banned until at least 2021.

It’s a costly mistake ... hopefully the IR5 category will be reopened .. but it’s long been an aspiration of the current president to remove the parent immigrant  visa completely ☹️

[Crazy Cat 39,322]

6 minutes ago, geowrian said:

If this is an IR-5 case, they won't be able to re-issue the visa as new IR-5 visas are banned until at least 2021.

Oh yea.......that's right....Thanks.

[igoyougoduke 1,605]

23 minutes ago, thepanda said:

Where can I find the list of countries where you can re-enter the US? 

Mexico is the closest to US that you can fly into and stay for 14 days. 

[Ikhan 49]

Maybe they accept a virus test in place of a 2 week quarantine. Worth checking

[Traveler101 16]

I called the Newark airport and they also said that her visa doesn't allow her to enter the country. While she did call the consulate in Ukraine and they said that she can enter. I'm really confused.

She is the mother of married US citizen. Maybe I'm too stressed right now and don't understand smth.

[JFH 12,189]

1 hour ago, Traveler101 said:

But now she has to wait for 14 days and visa will expire and then who knows when and how it will be reissued.

 I just don't understand how they sold her tickets that's one, second how the heck they let her through in Ukraine and to board. Don't they know their job? Aren't they supposed to know that she won't be allowed in? I'm so irritated and frustrated 😫

We do know our jobs. But we don’t know the full circumstances of each passenger. There are exceptions to the ruling - parents of minor USCs, spouses of USCs, certain healthcare workers... the onus is on the passenger to make sure they are eligible for the tickets they have purchased. Just as the grocery clerk doesn’t ask you if you have allergies when they scan and pack your groceries - the information is available for you and you decide for yourself whether the product is suitable for you - the same applies when tickets are sold. 
 

In normal times it’s much easier - you either need a visa or an ESTA approval to enter as a non-citizen/non-resident. Such things are easy for airline employees to check. But checking whether someone is a parent to a minor USC or the spouse of a USC is more difficult. The airline could have done more and I’m the kind of airline employee that would have asked questions but back in my days on the check-in desk I asked everyone questions about their trip. But you will find that the conditions of carriage are worded so that it’s the passenger’s responsibility to check their eligibility. 

[JFH 12,189]

1 minute ago, Traveler101 said:

I called the Newark airport and they also said that her visa doesn't allow her to enter the country. While she did call the consulate in Ukraine and they said that she can enter. I'm really confused.

She is the mother of married US citizen. Maybe I'm too stressed right now and don't understand smth.

She can enter because she has/had a valid visa issued before the bans. But she cannot enter from a Schengen country. 

9 minutes ago, Ikhan said:

Maybe they accept a virus test in place of a 2 week quarantine. Worth checking

They don’t.

[geowrian 22,335]

14 minutes ago, Ikhan said:

Maybe they accept a virus test in place of a 2 week quarantine. Worth checking

It can take up to 2 weeks to show symptoms, and a test generally won't show results early into the infection either. Somebody could test negative today but positive tomorrow, despite being in complete isolation.

[Crazy Cat 39,322]

27 minutes ago, James120383 said:

Mexico is the closest to US that you can fly into and stay for 14 days. 

But the visa expires in a few days.

[Traveler101 16]

So just to confirm, she would need to quarantine for 2 weeks and at the same time make an appointment with consulate and to try to reissue the visa. Maybe they will issue again because of everything that is going on with the virus. And we also paid the fees for green card.

 

Thanks again for the insights

Edited June 28, 2020 by Traveler101

[Crazy Cat 39,322]

3 minutes ago, Traveler101 said:

So just to confirm, she would need to quarantine for 2 weeks and at the same time make an appointment with consulate and to try to reissue the visa. Maybe they will issue again because of everything that is going on with the virus. 

 

Thanks again for the insights

If she is IR-5, then they won't re-issue her visa until 2021.....at the earliest....

Edited June 28, 2020 by Lucky Cat

[gregcrs2 1,777]

22 minutes ago, Traveler101 said:

So just to confirm, she would need to quarantine for 2 weeks and at the same time make an appointment with consulate and to try to reissue the visa. Maybe they will issue again because of everything that is going on with the virus. And we also paid the fees for green card.

 

Thanks again for the insights

If she is under quarantine, she can't go to the consulate.

[SusieQQQ 11,584]

23 minutes ago, Traveler101 said:

So just to confirm, she would need to quarantine for 2 weeks and at the same time make an appointment with consulate and to try to reissue the visa. Maybe they will issue again because of everything that is going on with the virus. And we also paid the fees for green card.

 

Thanks again for the insights

Be aware that when they reissue (and it may not be until 2021, if it is deemed to be a “new” visa), she will need to redo the medical and the visa fee will have to be paid again. The green card fee should be ok for the new visa though.