Did my EAD just get approved??(merged)

[Mrijex 20]

Hi guys,

 

Super frustrated over here trying to get some advice...

 

The situation is I applied for AOS as K1 on april 15th. It took over 30 days and a service request for me to receive NOA1 on may 20th. I applied for 765 with the 485 and have requested expedite processing on this based on personal financial loss (category 1) because I've gotten a job offer. This expedite request was made June 6th. Since then Ive gotten a RFE for 485 that Ive responded to and has been processed.

 

The whole time this was happening there has been NO SIGHT of my biometrics appointment or appointment letter. On may 30th because of this I opened another service request to find out whats going on to which they have not yet responded. Because of all of this stuff, and bc I know I need to have biometrics done before I get my EAD, I have been on the phone with them almost daily to figure out when my biometrics is (making sure I wasn't missing any appointment letters etc.) every time all they told me was to wait, that my service request had not reached 30 days yet, and that there has been no biometrics appointment scheduled.

 

This morning, I received an email from them regarding my expedite request. It states: 

 

'Our records indicate that we are awaiting your appearance for biometric processing.  USCIS requested that you appear at the Application Support Center (ASC) for biometrics processing associated with your case. It appears that you may have missed your appointment.  Your application information has been re-entered into the system which schedules applicants for biometrics at their local ASC. Biometrics appointments are scheduled as slots become available at the ASC. Once you have been scheduled for an appointment, you will receive an ASC Appointment Notice to appear at a certain date and time at your local ASC. You must take the ASC Appointment Notice and photo ID to your appointment. You may request expeditious processing again once USCIS has received your biometrics.'

 

Naturally, I am beyond livid. I'm back on the phone with them waiting in line again now but I just wanted to see if any of you guys have any advice on this: I clearly did not miss my biometrics appointment- it was never scheduled by their mistake! Can I somehow hold them accountable for this? Can I find a way to have my biometrics done earlier rather than later? Is there a way to expedite biometrics? I already called them this morning and the lady was able to tell me I was in a 'que' because there weren't any available slots right now. How long the que was or when there would be new slots she couldn't say.

 

I am so upset that I followed all of their directions by the book and they have the nerve to point out I missed something. 

[payxibka 10,044]

I think the mistake is with the USPS not the uscis

[Carpe Vinum 2,310]

I think some offices allow you to do a walk in for this. Depends on the office. I could be wrong))

[payxibka 10,044]

1 minute ago, boris64 said:

I think some offices allow you to do a walk in for this. Depends on the office. I could be wrong))

With appointment letter which is lacking in this case right now 

[Carpe Vinum 2,310]

Just now, payxibka said:

With appointment letter which is lacking in this case right now 

ahhh...

[payxibka 10,044]

1 minute ago, boris64 said:

ahhh...

We have a service request in right now because I sense we have a similar situation 

[Carpe Vinum 2,310]

5 minutes ago, payxibka said:

We have a service request in right now because I sense we have a similar situation 

Do they still do Infopass in St. Paul? They are stopping in two weeks in St. Louis. How long will you have to wait to hear back for your service request?

Edited June 26, 2019 by boris64

[Mrijex 20]

11 minutes ago, payxibka said:

I think the mistake is with the USPS not the uscis

The usps never had an appt letter to deliver bc the bio appt was not scheduled that's the issue it's uscis that made the mistake and they are telling me it's on me. It's not on me or on usps there was never a bio appt made in the first place...

[Mrijex 20]

11 minutes ago, boris64 said:

I think some offices allow you to do a walk in for this. Depends on the office. I could be wrong))

Like somebody mentioned there needs to have been made an appt to even do this which never has been made 

[Carpe Vinum 2,310]

Just now, Mrijex said:

Like somebody mentioned there needs to have been made an appt to even do this which never has been made 

Frustrating...

[payxibka 10,044]

5 minutes ago, boris64 said:

Do they still do Infopass in St. Paul? They are stopping in two weeks in St. Louis. How long will you have to wait to hear back for your service request?

July 11

[payxibka 10,044]

5 minutes ago, Mrijex said:

The usps never had an appt letter to deliver bc the bio appt was not scheduled that's the issue it's uscis that made the mistake and they are telling me it's on me. It's not on me or on usps there was never a bio appt made in the first place...

According to the response it was, you never received it because the USPS didn't deliver 

[Boiler 43,433]

17 minutes ago, payxibka said:

I think the mistake is with the USPS not the uscis

Most likely, mail does go missing.

 

Ps Queue.

[Mrijex 20]

10 minutes ago, payxibka said:

According to the response it was, you never received it because the USPS didn't deliver 

No this isn't the case. On the phone they can all look at my file directly and tell me that there was never a biometrics appointment scheduled for me to even miss. The reason in the email they tell me 'It appears that you may have missed your appointment.' Because the officer handeling my expedite request probably knows that I  should've already had an appointment and it seems to me he doesn't want to admit that they were at fault for never scheduling me one. 

 

Think of this: If I actually had mist my appointment he could have easily just said: You had an appointment on <date> and never showed up. 

9 minutes ago, Boiler said:

Most likely, mail does go missing.

  

Ps Queue.

There was never any mail to go missing. On the phone T1 and T2 tells me they can see there was never a biometrics appointment scheduled. Additionally, they all took notes on when I called them (almost every day since May 20th) to ask if my biometrics was scheduled yet, and when it would be because I was afraid to be missing my mail. Additionally, why did they let me open a service request on may 30th (to date it has not been solved yet) for this exact problem (not being scheduled for biometrics), if I had been scheduled for biometrics (which they claim)? Its very clear they've made a mistake and don't want to own up.

Edited June 26, 2019 by Mrijex

[arken 4,197]

Holding USCIS accountable is a dead end for sure.

Per https://www.uscis.gov/about-us/contact-us , the best you could do is email public.engagement@uscis.dhs.gov

about the issues you faced. Will anything happen? Likely not.