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jtrh

Problems with USCIS Chicago Lockbox

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So last Thursday, I sent our AOS application via USPS Priority Mail to the Chicago Lockbox. The expected delivery date was Monday. My tracking shows that it has been sitting in a Chicago Post Office Distribution Center since Friday. Today I had a USPS employee do some digging to figure out what the hold-up was. Basically, he thinks two things could have happened, the first of which is likelier than the second, but no guarantees:

1. My package actually was delivered to the PO Box (other packages sent to Chicago PO Boxes that arrived to Chicago in the same truck as mine have been marked as successfully delivered) but the postal worker didn't manually scan it so it's showing its last known location

2. My package fell off the sorting machine and is lost for the foreseeable future. 

 

What should I do? I have no proof of it being delivered to USCIS but I also have no proof that it was NOT delivered to USCIS. If I wait around ~14 days or so to see if I get an NOA1, then I'll have basically lost a month of waiting time during a period when EAD/AP approvals are taking 4+ months. Is there a way to contact USCIS Chicago Office, explain the situation, and get verbal confirmation as to whether or not my package was received?

 

My partner and I are freaking out here because we're caught between a rock and a hard place. No idea what to do, yet we both feel the urgency because he is already bored out of his mind and wants to get working asap. 

 

Thanks for advice and/or commiseration, everyone!

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I'm betting on #1, which happens more frequently than you may think.

Keep an eye out to see if the check been cashed.  That's a good way to find out if they've received it...


Applied for Naturalization based on 5-year Residency - 96 Days To Complete Citizenship!

July 14, 2017 (Day 00) -  Submitted N400 Application, filed online

July 21, 2017 (Day 07) -  NOA Receipt received in the mail

July 22, 2017 (Day 08) - Biometrics appointment scheduled online, letter mailed out

July 25, 2017 (Day 11) - Biometrics PDF posted online

July 28, 2017 (Day 14) - Biometrics letter received in the mail, appointment for 08/08/17

Aug 08, 2017 (Day 24) - Biometrics (fingerprinting) completed

Aug 14, 2017 (Day 30) - Online EGOV status shows "Interview Scheduled, will mail appointment letter"

Aug 16, 2017 (Day 32) - Online MYUSCIS status shows "Interview Scheduled, read the letter we mailed you..."

Aug 17, 2017 (Day 33) - Interview Appointment Letter PDF posted online---GOT AN INTERVIEW DATE!!!

Aug 21, 2017 (Day 37) - Interview Appointment Letter received in the mail, appointment for 09/27/17

Sep. 27, 2017 (Day 74) - Naturalization Interview--- read my experience here

Sep. 27, 2017 (Day 74) - Online MYUSCIS status shows "Oath Ceremony Notice mailed"

Sep. 28, 2017 (Day 75) - Oath Ceremony Letter PDF posted online--Ceremony for 10/19/17

Oct. 02, 2017 (Day 79) -  Oath Ceremony Letter received in the mail

Oct. 19, 2017 (Day 96) -  Oath Ceremony-- read my experience here

 

 

 

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I would wait for a week, and if nothing happens I would consider sending a second packet.


Widow/er AoS Guide | Have AoS questions? Read (some) answers here

 

AoS

Day 0 (4/23/12) Petitions mailed (I-360, I-485, I-765)
2 (4/25/12) Petitions delivered to Chicago Lockbox
11 (5/3/12) Received 3 paper NOAs
13 (5/5/12) Received biometrics appointment for 5/23
15 (5/7/12) Did an unpleasant walk-in biometrics in Fort Worth, TX
45 (6/7/12) Received email & text notification of an interview on 7/10
67 (6/29/12) EAD production ordered
77 (7/9/12) Received EAD
78 (7/10/12) Interview
100 (8/1/12) I-485 transferred to Vermont Service Centre
143 (9/13/12) Contacted DHS Ombudsman
268 (1/16/13) I-360, I-485 consolidated and transferred to Dallas
299 (2/16/13) Received second interview letter for 3/8
319 (3/8/13) Approved at interview
345 (4/3/13) I-360, I-485 formally approved; green card production ordered
353 (4/11/13) Received green card

 

Naturalisation

Day 0 (1/3/18) N-400 filed online

Day 6 (1/9/18) Walk-in biometrics in Fort Worth, TX

Day 341 (12/10/18) Interview was scheduled for 1/14/19

Day 376 (1/14/19) Interview

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2 hours ago, Going through said:

I'm betting on #1, which happens more frequently than you may think.

Keep an eye out to see if the check been cashed.  That's a good way to find out if they've received it...

My fingers are crossed for #1 but this is adding a lot of stress to an already stressful process!

 

Do you or anyone else remember how soon they cash your check after it's been received? That'll be a good sign but I seem to recall for the K1 visa app, it was cashed around the same time as the NOA1 was sent. 

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17 hours ago, jtrh said:

So last Thursday, I sent our AOS application via USPS Priority Mail to the Chicago Lockbox. The expected delivery date was Monday. My tracking shows that it has been sitting in a Chicago Post Office Distribution Center since Friday. Today I had a USPS employee do some digging to figure out what the hold-up was. Basically, he thinks two things could have happened, the first of which is likelier than the second, but no guarantees:

1. My package actually was delivered to the PO Box (other packages sent to Chicago PO Boxes that arrived to Chicago in the same truck as mine have been marked as successfully delivered) but the postal worker didn't manually scan it so it's showing its last known location

2. My package fell off the sorting machine and is lost for the foreseeable future. 

 

What should I do? I have no proof of it being delivered to USCIS but I also have no proof that it was NOT delivered to USCIS. If I wait around ~14 days or so to see if I get an NOA1, then I'll have basically lost a month of waiting time during a period when EAD/AP approvals are taking 4+ months. Is there a way to contact USCIS Chicago Office, explain the situation, and get verbal confirmation as to whether or not my package was received?

 

My partner and I are freaking out here because we're caught between a rock and a hard place. No idea what to do, yet we both feel the urgency because he is already bored out of his mind and wants to get working asap. 

 

Thanks for advice and/or commiseration, everyone!

don't worry Im sure it was delivered on Monday. and usually expect 3 Texts after 5 days. you should be getting something tonight or by tomorrow night. and your check will be cashed the following day. Look at my timeline below(averages 8-10 days)

 

11/29 package sent

11/30 package delivered

12/4 Texts received close to midnight

12/5 check cashed

12/8 NOA1s received in mail

 

Also remember it's december the most busiest time of the year for Post offices, so things will get delayed and USCIS workers are taking vacations too so everything will be slower to process.

Edited by Lebanese23

AOS/EAD/AP ->: 11/29/18 - NOA1: 12/04/18

Biometric NOA:  12/14/18  Biometric Appt: 12/26/18

EAD/AP approval: 

AOS Interview Appt: 

 

"It's true, we don't have it as easy as ordinary couples. But this is no ordinary love"

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1 hour ago, Lebanese23 said:

don't worry Im sure it was delivered on Monday. and usually expect 3 Texts after 5 days. you should be getting something tonight or by tomorrow night. and your check will be cashed the following day. Look at my timeline below(averages 8-10 days)

 

11/29 package sent

11/30 package delivered

12/4 Texts received close to midnight

12/5 check cashed

12/8 NOA1s received in mail

 

Also remember it's december the most busiest time of the year for Post offices, so things will get delayed and USCIS workers are taking vacations too so everything will be slower to process.

I have a pretty similar timeline to this! 

 

12/1 Package sent

12/3 Package delivered

12/7 Credit card charged

12/11 Confirmation texts received (after midnight!)

 

Still waiting for the hard copy NOA1s in the mail, but I'm hoping they'll arrive by early next week. 


AOS from TN Status

 

07/07/2018 -- Married

12/01/2018 -- Mailed AOS Package (I-130/I-130A, I-485, I-864, I-765, I-131) to Chicago Lockbox

12/03/2018 [Day 1] -- AOS Package received at Chicago Lockbox

12/07/2018 [Day 4] -- Credit card charged $1760 for I-130, I-485 + biometrics fee (via Form G-1450)

12/11/2018 [Day 8] -- Four (4) text alerts confirming receipt of case (12:23AM, 12:28AM, 12:29AM, 12:29AM)  

12/17/2018 [Day 14] -- Four (4) Form I-797C (Notice of Action) received in mail (Notice Date: 12/10/2018) 

12/21/2018 [Day 18] -- Biometrics Appointment Notice received (Appointment Date: 01/02/2019)

12/24/2018 [Day 21] -- Courtesy letter received re: I-693 (not submitted with initial petition)

01/02/2019 [Day 30] -- Biometrics completed 

01/07/2019 [Day 35] -- Biometrics review completed (Case Tracker status updated for I-485)

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#1 happens all the time. I do contract work through my company for some backend systems with USPS that integrate with package tracking. The scanning is a human process and it happens sometimes.

 

I concur with giving it a little time (week/weeks) to see if the payment is processed. If so, you're set. If not, it may be time to start looking at  a new packet, cancelling the payment (if possible), etc.


Timelines:

Spoiler

AOS (I-485 + I-131 + I-765):

9/25/17: sent forms to Chicago

9/27/17: received by USCIS

10/4/17: NOA1 electronic notification received

10/10/17: NOA1 hard copy received. Social Security card being issued in married name (3rd attempt!)

10/14/17: Biometrics appointment notice received

10/25/17: Biometrics

1/2/18: EAD + AP approved (no website update)

1/5/18: EAD + AP mailed

1/8/18: EAD + AP approval notice hardcopies received

1/10/18: EAD + AP received

9/5/18: Interview scheduled notice

10/17/18: Interview

10/24/18: Green card produced notice

10/25/18: Formal approval

10/31/18: Green card received

 

K-1:

Spoiler

I-129F

12/1/17: sent

12/14/17: NOA1 hard copy received

3/10/17: RFE (IMB verification)

3/22/17: RFE response received

3/24/17: Approved!

3/30/17: NOA2 hard copy received

 

NVC

4/6/2017: Received

4/12/2017: Sent to Riyadh embassy

4/16/2017: Case received at Riyadh embassy

4/21/2017: Request case transfer to Manila, approved 4/24/2017

 

K-1

5/1/2017: Case received by Manila (1 week embassy transfer??? Lucky~)

7/13/2017: Interview: APPROVED!!!

7/19/2017: Visa in hand

8/15/2017: POE

 

 

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yeah I would think the check being cashed is the best confirmation. 

I sent our packet 11/30

Got delivery confirmation from post office 12/3

text message confirmation from USCIS and check cashed 12/6

NOA hard copies 12/11

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My package to the Chicago lockbox took about 10 days before I got the text (12 I think until I got the hard copy NOA).  Assuming it was supposed to be delivered Monday (and let's give them an extra day and say Tuesday), you could be looking for a text by end of next week.  

 

In the meantime, keep an eye on your bank account (if you sent a check) or your credit card (if you paid via credit card).  Like the pp said, if the check clears/card is charged, you're good to go!  


Petitioner: USC | Applicant: B2 | (c)9 AOS (Marriage)

07/31/18: Filed I-130, I-130A

08/01/18: Delivered Potomac Processing Center

08/07/18: Text/Mail Notifications (for I-130)

08/14/18: Hard Copy NOA (for I-130)

08/24/18: Mailed I-485, I-765, I-864

08/27/18: Delivered

08/31/18: Filed

09/04/18: Text Notifications (for I-485, I-765, I-864)

09/06/18: Hard Copy NOA (for I-485, I-765, I-864)

09/14/18: Biometrics letter rec'd

09/26/18: Biometrics appt completed

10/02/18: Ready for interview to be scheduled.

12/18/18: Form I-130 APPROVED!

...Waiting....

 

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Really appreciate everyone's responses here. Thought I'd leave an update in case it's useful to others:

 

I finally got a hold of the USPS. My package was lost. They have no idea where it's located. The last scan on it is from 10 days ago. Interestingly, the USPS representative told me that she is also investigating three other cases of packages sent to USCIS that have been lost, 2 of which were actually lost AFTER being marked as delivered to the PO Box. 🧐Mine was lost in the Park Forest office just outside Chicago without a trace... 

 

We are absolutely crushed that we've now lost over 2 previous weeks in the AOS process because of a shipping error of no fault of our own. We are now looking at paying $75++ in order to 1) intercept the previous package in case it turns up 2) cancel the check in the previous package just in case 3) take additional passport photos at CVS 4) reconstitute a new package 5) send it overnight with UPS or FedEx. 

 

All around a crappy experience, which kinda sucks since the AOS process itself is already crappy enough! Fingers crossed our overnight package arrives swiftly and safely.

Edited by jtrh

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I had the exact same thing happening when I sent my AOS papers in September. Apparently it happens A LOT that they send your package to the wrong location. Did they make a case for you?

They made a case for me, since it said delivered but then the status changed to out for delivery again, and within a day they found out that my package was going from center to center cause they mistakenly kept delivering it at the wrong post office. It took about 3 days before my case was solved and the package was delivered. I did call every day tho.

I hope something similar is happening to your package and its just at the wrong sorting center. Keep calling them every day and see if you can get the shipping costs back

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