US Immigration from Jamaica

My Children immigrated last week. During inspection with CBP, they stated that their medical was not included in the paperwork sent by Jamaica Embassy, and that I would have to do their medical over again in order for GC and SSN to be issued.

I have emailed the embassy and waiting on a response. Has anyone else had this issue.

Does anyone know the phone number to call the:Document Delivery Location: Kingston Document Service Center Unit #19, 1st Floor 7 - 9 Ardenne Road, Kingston, 10, JM

Does anyone have any idea how long it will take the embassy to resume interviews. I filed the expedite so im waiting on that decision from that. But i'm still curious about the interviews. I heard that a major backlog so aint no telling how long.

my fianc e has an interview tomorrow morning for the k 1 visa and we didn't get the police record in time, they told us to pick it up Monday may 3,2021. should he still go and will it affect him getting approve, im very nervous about the whole situation.

Nvc accepted all my document but ask me to upload my w2 with i did on april 8 2021 but i forget to submit it.but i just submitted it and it shows april 8 on the system.Do i go back in line or its going to be the 8 of april still?