EAD Expedite Timeline After Fax Request

[Juliees 27]

38 minutes ago, asaeljethro said:

Tried faxing 5 times since 12am last night and its 8am right now.

 

I contacted the customer service number on the form and the lady that answered was mean. I asked for an address since the fax is busy. and she said, "what does the instructions say on the form?" and I said, "to have them faxed" and she said "well thats what you need to do." she was being a B*TCH. and I told her that I'm part of a group online and there were others that were able to mail them, and she said the same thing to me. and I hung up angrily on her.

 

How do I get in contact with a Tier2 officer? and an actual person?

I called the customer service number, then selected 2 for USCIS status, then I selected 2 again that I did not know my receipt number. (since that was the only way for me to get connected to a human)

When I called, they just told me to mail to the address in the top right corner and put Expedite unit + the Attn team on the note. They don't give you a new address.

[asaeljethro 162]

4 minutes ago, Juliees said:

When I called, they just told me to mail to the address in the top right corner and put Expedite unit + the Attn team on the note. They don't give you a new address.

when did you mail it? and have you heard from them yet? or updated your file?

[Juliees 27]

2 minutes ago, asaeljethro said:

when did you mail it? and have you heard from them yet? or updated your file?

Mailed last week, have not gotten an update yet.

[asaeljethro 162]

Just now, Juliees said:

Mailed last week, have not gotten an update yet.

gluck! Keep us posted

[TNJ17 1,329]

2 hours ago, asaeljethro said:

Tried faxing 5 times since 12am last night and its 8am right now.

 

I contacted the customer service number on the form and the lady that answered was mean. I asked for an address since the fax is busy. and she said, "what does the instructions say on the form?" and I said, "to have them faxed" and she said "well thats what you need to do." she was being a B*TCH. and I told her that I'm part of a group online and there were others that were able to mail them, and she said the same thing to me. and I hung up angrily on her.

 

How do I get in contact with a Tier2 officer? and an actual person?

I called the customer service number, then selected 2 for USCIS status, then I selected 2 again that I did not know my receipt number. (since that was the only way for me to get connected to a human)

Those are only customer service people. You have to insist on being connected with an immigration officer. Unfortunately it’s a luck thing. Sometimes you get a good one sometimes you don’t. Just keep calling. One will eventually get you to a tier 2. 

[NancyLyz 58]

2 hours ago, asaeljethro said:

Tried faxing 5 times since 12am last night and its 8am right now.

 

I contacted the customer service number on the form and the lady that answered was mean. I asked for an address since the fax is busy. and she said, "what does the instructions say on the form?" and I said, "to have them faxed" and she said "well thats what you need to do." she was being a B*TCH. and I told her that I'm part of a group online and there were others that were able to mail them, and she said the same thing to me. and I hung up angrily on her.

 

How do I get in contact with a Tier2 officer? and an actual person?

I called the customer service number, then selected 2 for USCIS status, then I selected 2 again that I did not know my receipt number. (since that was the only way for me to get connected to a human)

Unfortunately some customer service reps at USCIS do have a bad attitude. However I'd suggest you try fax the documents during their office hours (9-4). If fax machines are not working properly or if they're powered off, you can't deliver the fax (old-school stuff, doesn't work like emails at all). You can ask directly for a Tie-2 officer no matter what the reps tell you. The reps may simply be reading the standard answers provided in their manuals instead of actually helping. Insist that you need a Tier 2 officer. The reps will either put you on hold if there is no tie-2 officer available, or they'd transfer you to a tie-2 officer directly.

 

In addition, I'm from LA area as well and I was able to fax my documents. My attorney, to be sure, faxed the documents as well on the same day. (A full week = 5 business days, weekends and holidays do not count) It took them a full week to respond "case is under review/assigned to an officer" and a full week to update to "approved".

 

 

 

 

[asaeljethro 162]

3 hours ago, NancyLyz said:

Unfortunately some customer service reps at USCIS do have a bad attitude. However I'd suggest you try fax the documents during their office hours (9-4). If fax machines are not working properly or if they're powered off, you can't deliver the fax (old-school stuff, doesn't work like emails at all). You can ask directly for a Tie-2 officer no matter what the reps tell you. The reps may simply be reading the standard answers provided in their manuals instead of actually helping. Insist that you need a Tier 2 officer. The reps will either put you on hold if there is no tie-2 officer available, or they'd transfer you to a tie-2 officer directly.

 

In addition, I'm from LA area as well and I was able to fax my documents. My attorney, to be sure, faxed the documents as well on the same day. (A full week = 5 business days, weekends and holidays do not count) It took them a full week to respond "case is under review/assigned to an officer" and a full week to update to "approved".

 

 

 

 

Thanks!

 

Ive been trying all day actually. Even signed up for an electronic fax online, saves time and frustration standing by the fax all day pressing numbers.

Look at all those unsuccessful attempts 

 

 

[NancyLyz 58]

3 minutes ago, asaeljethro said:

Thanks!

 

Ive been trying all day actually. Even signed up for an electronic fax online, saves time and frustration standing by the fax all day pressing numbers.

Look at all those unsuccessful attempts 

 

 

That honestly sucks. I guess I was just lucky. See if you can mail them the evidence. 

[A&H2018 146]

Use the address on your receipt. Then

Attention LA 1098
Division 5
Team 2

 

From the mail you got I am sure you can fill out the correct division and "officer #". As well try the # 816-251-2771.

 

[A&H2018 146]

Also your senator and congressman could offer to directly fax it to them. As long as you have the right cover letter info etc to reach the officer.

[Alejandro_B 26]

Mail your documents and contact your representative for them to make an inquiry on your behalf. That's what worked for me.

[asaeljethro 162]

2 hours ago, Alejandro_B said:

Mail your documents and contact your representative for them to make an inquiry on your behalf. That's what worked for me.

 

How long did this take?

 

20 hours ago, A&H2018 said:

Use the address on your receipt. Then

Attention LA 1098
Division 5
Team 2

 

From the mail you got I am sure you can fill out the correct division and "officer #". As well try the # 816-251-2771.

 

On my letter it has RPC 1656, DIV. 5, TEAM 3.

 

Should I use those? or the one quoted?

 

I tried since 12am again last night and woke up at 6am and its almost 11am right now and have faxed at least 15 times today with no luck still.

 

[A&H2018 146]

Replace 1098 with 1656, team 2 with team 3

 

did the other fax # not work too?

[AmbMar18 52]

On 7/25/2018 at 5:45 PM, TNJ17 said:

You’re never gonna be able to. After trying for days I finally got to a tier 2 officer who said their fax machine never works and that we need to physically mail our documents out to them and gave me an address. Keep calling and trying to get to a tier 2 who can tell you where your case is being processed and give you the correct address to mail your documents. 

I got through yesterday first try... 

wouldn't say never...

 

 

Re: Attn: LA 1820, Div. 5, Team 1 *URGENT*

The 22 page fax you sent through eFax Solutions to 18028606933 was successfully transmitted at 2018-07-26 22:40:01 (GMT).

The length of transmission was 1016 seconds.

 

[DC909 105]

Greetings everyone. So I went ahead and mailed my evidence to expedite my I-485 case to my local office as requested in the letter they sent me. I did state in the letter that i needed to expedite my AOS application due to extreme financial loss for my family and I. I also told them that if not possible, then expediting my EAD would be nice. In addition, I emailed my senator yesterday to help me expedite my EAD and as of now I have not heard anything. Let’s see how this goes. 21 days until my EAD expires.