Emailed the president...

[Old_Dog_Barking 36]

So, long story short.. I am not expecting a reply. Maybe if I called him Barry or sent the email to Kenya I might hear something.

Sorry, trying to make myself laugh. Not working.

Maybe if we called you Barry, you would get lost! Racism is never funny.

Edited August 27, 2012 by Old_Dog_Barking

[PatrickAndJess 14]

Maybe you guys are not understanding my point, or maybe you're all being intentionally dense... so I'll give it one last shot, and make my point by example through numbers.

Let's say CSC is processing in 3 months. VSC is processing in 7 months. You guys are saying:

A) Unfair. How bout we share and average out at 5 months at each center.

I am saying:

B) Unfair, yes. How bout we suggest something for VSC so that it drops to 3 months as well (like: more adjudicators for I-129F and CR-1). That way CSC will stay at 3 months, and VSC will come down to 3 months too. Everybody wins!

And the response is: Burn the heretic? *shrugs*

Well, if that is your logic. While you're at it.... Why not bring each service center down to 1 month approvals.

You are using red herring logical fallacies for your position David&Goliath, namely an "appeal to ridicule" and "wishful thinking". The fact is the CSC's system (case file process, ratio of adjudicators to petitions, etc.) is working in a way that is beneficial to petitioners/applicants. The fact is also that the current system for VSC is not working to the same degree of success. Your suggestion is not to fix what is bad about the VSC's system but just to make CSC system suffer their errors and faults. What Henry&Rebecca suggested is that if one system is working in a beneficial way (the CSC), the aspects of that system should be replicated in the VSC so that all petitioners/applicants may benefit by what is demonstrably a better result in processing times. You argue, "Why not bring each service center down to 1 month approvals?" If there was a system that reasonably allowed there to be 1 month approvals, then yes, why not? However, that has not been demonstrated, while the current results of the CSC have been.

[Cesar & Cata 35]

Maybe you guys are not understanding my point, or maybe you're all being intentionally dense... so I'll give it one last shot, and make my point by example through numbers.

Let's say CSC is processing in 3 months. VSC is processing in 7 months. You guys are saying:

A) Unfair. How bout we share and average out at 5 months at each center.

I am saying:

B) Unfair, yes. How bout we suggest something for VSC so that it drops to 3 months as well (like: more adjudicators for I-129F and CR-1). That way CSC will stay at 3 months, and VSC will come down to 3 months too. Everybody wins!

And the response is: Burn the heretic? *shrugs*

It is just way more realistic to assume that there is no mass hiring going on so apps can be fulfilled in 3 months. A divide an conquer approach makes way more sense.

[dwheels76 5,463]

Hey I got much love for my VSC peeps now. Don't hate cuz I got approved in 3 months. (Just playin ya'll) If its any consulation my case got lost after NOA2 and I sat for 31 days before being transferred to NVC and thats after a service request. It's funny I am seeing now people approved way after me already done at NVC waiting for nterviews and here it is 8/27 and I am just getting started. There's no rhythm or rhime here. CSC was like this this time last year and VSC people were happy.

Will be interesting now CSC's performance of late not too many NOA2's coming llike it was a month ago. Buut VSC seems to be slowly coming out the logjam coma and at least approving I-129F. It really would be nice if they were adjudicated in order it was received and updates really were updates like (waiting on name check, waiting on response from interpol). Than people could really follow and know what was up.

Hey I say let just 10 real life people (filers) come in to oversee operations and give suggestions. I bet it would be turned around and efficient in minutes.

[Smiley-one 13]

There are other petitions besides the K1 and CR1/IR1 that these service centers have to process. They also have to process AOS(I485)/ROC(I751)/N400 as well as many others. They currently don't list the processing times for I485 petitions but they say 5 months and I read of people waiting a year or more to get their initial 2 year conditional green card. I am at the 5 month mark now for my I485 petition and when you receive a I797 C stating that you have been transferred to CSC for faster processing (no interview if petition sent to CSC) it makes you wonder when Local USCIS offices where you have your interview can have these approved in 4 months or less. So everyone going through this process has to wait at some point during the process. Its not an easy process to go through but we hang in there to be with the person that we fell in love with. My K1 was processed at VSC so I know what its like to have to wait.

[elyhim 41]

Core Values

Integrity

We shall always strive for the highest level of Integrity in our dealings

with our customers, our fellow employees, and the citizens of the United

States of America. We shall be ever mindful of the importance of the

trust the American people have placed in us to administer the nation’s

immigration system fairly, honestly, and correctly.

Respect

We will demonstrate Respect in all of our actions. We will ensure that

everyone we affect will be treated with dignity and courtesy regardless of

the outcome of the decision. We will model this principle in all of our

activities, with each other, our customers, and the public. Through our

actions, USCIS will become known as an example of respect, dignity,

and courtesy.

Ingenuity

As we meet the challenges to come, we will strive to find the most

effective means to accomplish our goals. We will use Ingenuity,

resourcefulness, creativity, and sound management principles to strive for

world-class results. We will approach every challenge with a balance of

enthusiasm and wisdom in our effort to fulfill our vision.

Vigilance

In this era of increased global threats and national security challenges,

we will remain mindful of our obligation to provide immigration service

in a manner that strengthens and fortifies the nation. We will exercise

a holistic approach to Vigilance as we perform our mission. We will

carefully administer every aspect of our immigration mission so that

new immigrants and citizens can hold in high regard the privileges and

advantages of lawful presence in the United States.

Objective 2.1: Improve timely processing of

immigration benefits

USCIS is fundamentally transforming the delivery of

immigration services while continuing to adjudicate

millions of applications and petitions each year. We strive

continuously for efficient and high quality service delivery

within an environment of unpredictable demand for USCIS

services. Increases in workload necessitate sound business

processes along with a workforce and organizational

structure that can quickly react to prevent processing delays.

Objective 2.3: Foster a customer-centered, scalable approach to service delivery

USCIS will adopt a customer-centered approach to service delivery, which will provide a clear,

consistent, and universal picture of each customer in order to guide risk assessment, adjudication

of benefits, as well as providing the basis for a more rigorous analysis of business operations. Our

customers will benefit from the government’s common understanding of his or her needs and

eligibility. USCIS will achieve this with new resources generated through the recently implemented

fee schedule, which will provide appropriate funding to address national security requirements and

customer service needs. The new fee structure will facilitate the ongoing modernization of our business

infrastructure to be more customer-centric, flexible and scalable. Under our Transformation Program,

we will convert paper-based processes to electronic-based business processes.

Both USCIS and our stakeholders will benefit as we change business processes and develop integrated

technology services that will enable us to create a holistic view of each customer, their current

application and history through a single interface. Initial steps in achieving our vision of the

future have been taken through a proof of concept based on the Inter-country adoptions process.

Furthermore, USCIS is piloting the digitization of records related to benefit applications to modernize

the way we access historically paper documents and share those same documents with our partner

agencies. As the Transformation Program progresses, we will deploy capabilities that will enable our

customers to use a common, consistent, and familiar interface to file an application, submit supporting

documents, make appointments for interviews or biometrics, track the progress of their case, and get

consistent information regardless of where they live, what they file, and which office actually processes

their case.

28

2008-2012

Securing America’s Promise 29

To become a model of customer-centered service that is more easily able to deal with the ebb and flow

of applications, we will:

◦◦ Continue to engage customers and stakeholders in developing strategies for improved

service delivery.

◦◦ Expand assessments of customer satisfaction with USCIS, our products and services.

◦◦ Promote, facilitate and expand the electronic filing of applications, scheduling of appointments,

and submitting changes of address.

◦◦ Simplify the submission of applications by customers regardless of form type and jurisdiction.

◦◦ Create paperless adjudications and leverage electronic data exchange to reduce the physical

transfer of paper files and evidence.

◦◦ Acquire the services of a systems architect to support the creation and implementation of an

integrated operating environment that will enable transformed business processes and technology

services to agilely and securely support the adjudication of immigration and citizenship benefits.

◦◦ Incrementally implement the transformed business and technology services, beginning with

capabilities supporting the adjudication of citizenship-related benefits.

2008 - 2012 Strategic Plan is a Failure

[L & T 1]

CSC is no better than VSC, they always look at each case individually. Maybe there is something about your case that needs more time to process. I would say that certain "low risk" countries get approved faster, it's a political game, and sadly they don't take our frustrations into consideration.

I've been waiting for 183 days without any sign of approval whatsoever. But hey what's 183 days compared to a lifetime that I'll be able to spend with my fiancé once this is over?

Yes it hurts to see some of the June or July petitions being approved, all I can really say is good for them, waiting to be with your loved one is the hardest thing to do whether you have to wait for a year or just a couple of months, it all hurts the same. I haven't seen my fiancé for over 8 months, we talk every day and help each other out the best way we can and when our time comes we will be together again. Losing my mind over this long process is no good for anyone and especially not for your rationship.

Edited August 27, 2012 by L & T

[Henry&Rebecca 39]

You are using red herring logical fallacies for your position David&Goliath, namely an "appeal to ridicule" and "wishful thinking". The fact is the CSC's system (case file process, ratio of adjudicators to petitions, etc.) is working in a way that is beneficial to petitioners/applicants. The fact is also that the current system for VSC is not working to the same degree of success. Your suggestion is not to fix what is bad about the VSC's system but just to make CSC system suffer their errors and faults. What Henry&Rebecca suggested is that if one system is working in a beneficial way (the CSC), the aspects of that system should be replicated in the VSC so that all petitioners/applicants may benefit by what is demonstrably a better result in processing times. You argue, "Why not bring each service center down to 1 month approvals?" If there was a system that reasonably allowed there to be 1 month approvals, then yes, why not? However, that has not been demonstrated, while the current results of the CSC have been.

Thank you so much for understanding my point, and putting it in much better words than I was able to.

I guess it all boils down to the fact that I don't believe this huge discrepancy between service times of CSC and VSC is simply a matter of VSC getting too many petitions and CSC less. Something is seriously wrong at VSC, and I suspect it may be because they might have pulled some adjudicators off fiance petitions given their ahead of time schedule last year. So it would stand to reason that if THAT discrepancy was pointed out, that VSC could revert whatever change they made late last year (which again, in my opinion, is very likely that they pulled adjudicators off these petitions and assigned them to others) so that VSC petitioners don't have to wait as long as they've waited.

The above is just a guess of course, but the point is still the same: That the system VSC needs to be adjusted, not just the petitions redistributed.

In essence, attack the problem at its core... don't just put a band aid over a gushing wound and call it fixed.

Edited August 27, 2012 by Henry&Rebecca

[del-2-5-2014 1,339]

Simply put... because we all pay the same fee, we should all get the same degree of service.

You are missing the point.

He is not saying that it is fair that VSC is taking longer.

He doesn't want CSC to get slower just so that VSC can be faster.

He wants, and like I do too, that VSC get more adjudicators, or whatnots and process as fast or even faster than CSC.

We are the US, it shouldn't take less time for Curiosity to fly to Mars than to process a petition which takes about 15 minutes in an average.

[Andie 147]

Simply put... because we all pay the same fee, we should all get the same degree of service.

To sit and wait patiently or otherwise is one thing - but we all go through this stressful process, we all pay the same fees - there should be some consistency in the timeframe. It needs fixing.

Best wishes to you all for a happy outcome ...

[f1000 0]

Actually, I have to disagree with your attitude. Why should petitions at CSC be approved in 47 days and petions at VSC must wait 5,6,7 months?

Is there anyway to refile with CSC, say from a different location etc?

[elyhim 41]

You are missing the point.

He is not saying that it is fair that VSC is taking longer.

He doesn't want CSC to get slower just so that VSC can be faster.

He wants, and like I do too, that VSC get more adjudicators, or whatnots and process as fast or even faster than CSC.

We are the US, it shouldn't take less time for Curiosity to fly to Mars than to process a petition which takes about 15 minutes in an average.

I read the thread in your sig, good stuff there and it helps.

[pieroot 43]

Hi,

I totally feel your frustration, depression, desperation and everything else about how long these things are taking, whether at CSC or VSC, the five month plus process is very difficult for all parties involved. But you must've been aware of the processing time when you started the process. Were you not? You must've been aware that it wouldn't be easy, it would be time consuming, and keep you up at night, and constantly checking the computer to see if you were approved. That's what everyone is doing.

I just have to say that I can't believe you wrote to an email to the president using that tone of voice and language. It's disrespectful in my opinion and if you wanted to be taken seriously, you should've taken care to edit your writing.

I totally empathize with your situation, we're all in the same boat here and we're here to support one another so that we can one day get through this process and finally be with our loved ones. Every case is unique, you have to remember that and just keep hoping and believing that yours will be next to be approved.

[indiana_sweetie 120]

There are other petitions besides the K1 and CR1/IR1 that these service centers have to process. They also have to process AOS(I485)/ROC(I751)/N400 as well as many others. They currently don't list the processing times for I485 petitions but they say 5 months and I read of people waiting a year or more to get their initial 2 year conditional green card. I am at the 5 month mark now for my I485 petition and when you receive a I797 C stating that you have been transferred to CSC for faster processing (no interview if petition sent to CSC) it makes you wonder when Local USCIS offices where you have your interview can have these approved in 4 months or less. So everyone going through this process has to wait at some point during the process. Its not an easy process to go through but we hang in there to be with the person that we fell in love with. My K1 was processed at VSC so I know what its like to have to wait.

I have no idea if this is relevant, but I just read elsewhere that the VSC is handling the Temporary Protected Status applications for Syrian refugees.

[Smizzy 0]

This is exactly the issue. We know there are ups and downs and swaps but SOMETHING is seriously imbalanced now at 200 days for VCS and less than 60 for CSC. The trends do NOT support the claims that this is normal and certainly not in the two years of data I looked at.

There was a conference where members of both service Centers attended. After this CSC sped up considerably and is still steaming along. Vermont has fallen further behind. Even further than CSC was when they were "behind".

I would be curious to see some hard data for each service center. Do they have differing "systems" or is this more of a resourcing issue?

For example, what is the staff to case ratio @ VSC versus CSC? Could it be that VSC is under a proportionally larger overall caseload due to the populous eastern seaboard states? I'm not commenting on the fairness of the situation but just curious as to why such a large discrepancy actually exists.