Is the UPS driver has a right to yell In your face?

[joliejolie 0]

Hi, my husband was expecting delivery I'm not sure from where,I believe the delivery signature was required, yesterday when we came home at 4.00pm we found a notice:the UPS missed him, so he signed the back of the infonotice like the instructions says, printed his name, in order just to leave the package at the door it's option B, and he left the notice at the house where it was, today morning I was sick sleeping, somebody knocked the door he was ups driver, asking for signature, I said husband not here but he did signed the notice,I actually do not understand anything,the driver was super mad, he wanted me by force to sign, the way how he was talking to me was soo agressif, he didn't even listen or answer my questions, , is anybody who open the door here in USA MUST SIGN? is the driver has a right to force me to sign, without answering any questions? Thanks I really need to understand

[yuna628 9,532]

Well he was certainly quite rude to you so I'm sorry about that. Typically though since you live with your husband in your house, you have every right to sign for the packages being delivered to your door that require a signature. So next time if a package arrives that needs a signature you may sign for it.

[Ash.1101 1,755]

Pretty sure if someone within the immediate family answers the door, if they want the package they have to sign. If you had not answered the door, THEN they would have taken the slip he signed and left, but since you answered, you needed to sign as you're the person taking physical responsibility of the package.

But no, he shouldn't have been rude to you.

[joliejolie 0]

Well he was certainly quite rude to you so I'm sorry about that. Typically though since you live with your husband in your house, you have every right to sign for the packages being delivered to your door that require a signature. So next time if a package arrives that needs a signature you may sign for it.

he was super mad i know what i mean , he was in hurry situation , and he showed me i must sign with no speak , no question, he put like a mark in the signature machine he had , gave me the package , and left , i feel like he was fighting with me for no reason , i was just trying to understand why my husband signature in the notice is not acceptable and if there is any other way to get the package he was not listening, and this is the first time i know somebody MUST sign, when he left i said why you are mad , he said have a nice day , close your day and go to sleep !!!!!!!

[joliejolie 0]

Pretty sure if someone within the immediate family answers the door, if they want the package they have to sign. If you had not answered the door, THEN they would have taken the slip he signed and left, but since you answered, you needed to sign as you're the person taking physical responsibility of the package.

But no, he shouldn't have been rude to you.

The notice was at the door , he saw it and didn't take it he said he don't accept the notice, he said its not acceptable but the info notice was clear if you work or cant be at the house just sign it and the leave it at the door

[yuna628 9,532]

he was super mad i know what i mean , he was in hurry situation , and he showed me i must sign with no speak , no question, he put like a mark in the signature machine he had , gave me the package , and left , i feel like he was fighting with me for no reason , i was just trying to understand why my husband signature in the notice is not acceptable and if there is any other way to get the package he was not listening, and this is the first time i know somebody MUST sign, when he left i said why you are mad , he said have a nice day , close your day and go to sleep !!!!!!!

Since you opened the door someone must sign for it, which negates the form your husband left. Signature confirmation is important and the driver does not want to lose his job or get in trouble. We had an issue with a package with delivery confirmation with our local mail man. He has a habit of being lazy and never obtaining a signature and then delivering items to the wrong house. I have called our local post office many times to complain. This past week he did it again on an international package and I phoned the office. The supervisor was furious and no one could track the item down. He didn't remember delivering it to the wrong house even though it stated it was delivered, and he never obtained a signature or confirmation where it was delivered to. After a long conversation with that mail man, the supervisor made him backtrack to every house he had delivered to previously and ask the occupants about the package. Thankfully the person returned the item. Signatures are important for insurance purposes because the delivery company doesn't want to get claims put against them. You should sign for packages that are delivered to you/your family and it's acceptable and allowed. He was certainly rude but is most likely in a hurry to not be late with deliveries or not get in trouble. Don't worry, next time now you know what to do.

[Harpa Timsah 13,258]

You can complain to ups if you want. There is no law against being rude but he might be fired for it. But it sounds like you were impeding him from doing his job. Why wouldn't you want to sign for a package?

Edited November 8, 2016 by Harpa Timsah

[joliejolie 0]

Since you opened the door someone must sign for it, which negates the form your husband left. Signature confirmation is important and the driver does not want to lose his job or get in trouble. We had an issue with a package with delivery confirmation with our local mail man. He has a habit of being lazy and never obtaining a signature and then delivering items to the wrong house. I have called our local post office many times to complain. This past week he did it again on an international package and I phoned the office. The supervisor was furious and no one could track the item down. He didn't remember delivering it to the wrong house even though it stated it was delivered, and he never obtained a signature or confirmation where it was delivered to. After a long conversation with that mail man, the supervisor made him backtrack to every house he had delivered to previously and ask the occupants about the package. Thankfully the person returned the item. Signatures are important for insurance purposes because the delivery company doesn't want to get claims put against them. You should sign for packages that are delivered to you/your family and it's acceptable and allowed. He was certainly rude but is most likely in a hurry to not be late with deliveries or not get in trouble. Don't worry, next time now you know what to do.

Thank you for your help

all i needed to understand while the driver was at the door was: why he is not accepting the notice and asking me to sign "now", "now", but unfortunately he was not showing respect or kindness, he just said take the notice its no good ,

thanks again

[joliejolie 0]

You can complain to ups if you want. There is no law against being rude but he might be fired for it. But it sounds like you were impeding him from doing his job. Why wouldn't you want to sign for a package?

The first time in my life i know i must sign if i open the door although my husband he signed for the notice, i was trying to understand why the signed infonotice is no good like he is saying , but i got no answer from him and the way how he was speaking with me was not good at all

[Harpa Timsah 13,258]

The notice is for when no one answers the door. Or maybe it was filled out wrong. Or maybe it was the type of package that can't be left at the door.

Edited November 8, 2016 by Harpa Timsah

[f f 725]

he can not force you to sign anything. he may ask you to sign it but you always have the right to say no and close the door. not even the police can force you to sign something you do not want to sign.

[gregcrs2 1,777]

Sign and you get the package. If you don't sign, no package.

[Ash.1101 1,755]

The notice is for when no one answers the door. Or maybe it was filled out wrong. Or maybe it was the type of package that can't be left at the door.

Again, this. Even if your husband filled out the form, wrote a letter, and had it notarized, if someone answers the door, and the package requires a signature, they HAVE to take the signature of the person physically taking possession of the package.

if you had not opened the door, the package most likely would have been left (assuming the paper was filed out right), but when you open the door, your options are either refuse the package and turn the UPS man away and hope they'll redeliver, or sign for the package. That's it. Those are your options.

They aren't going to risk their job, say that he gave the package to a wife when there was a slip and takes the slip instead of having her sign, the package never makes it to the husband so they contact UPS. They ask the UPS driver if he remembers the delivery, and he says yeah, he gave it to the wife. They ask where her signature is, and he says oh he only took the signed card. Now the package loss is on him, because he has no proof that he actually gave it to the wife other than his word.

As for him saying now, it's possible that he was frustrated with you which is what was prompting him to lash out a bit. Unprofessional yes, but to him he's not understanding why you don't know something that's common knowledge here.

These guys see A LOT of people a day, they don't know your background, they may not really care that much, they just want to get their job done and go home.

Either way, treat this as a learning experience. If you don't want to sign for something, don't open the door. If you want the package into your hands and it requires a signature, you have to sign.

[IcezMan_IcezLady 582]

I think you made a big deal out of it and he got rude with you. I bet if your package had been delivered to the wrong house you would have complained.

You opened the door so you. I have signed for my roommates many times. They don't check you ID before you sign so I am curious as to why signing was a big deal for you.

The driver will not get fired over this. He/she had a time frame to work within at every stop and you preventing him from doing his job is not something anyone should lose their job over. next time, you either sign or shut your door and he will leave another notice.

Edited November 9, 2016 by IcezMan_IcezLady

[Ontarkie 13,923]

~~Inappropriate post removed. Stick to answering the question or do not post.~~

~~Thread moved to Moving here and your new life, from General Immigration~~

Edited November 9, 2016 by Ontarkie