I-751 OCTOBER 2018

[pcke2000 39]

17 minutes ago, muccapino said:

Where did you find the link to do live chat?

thank you!

same question, is it 'Help needed Ask Emma'?

On 11/11/2019 at 11:50 AM, MorganandMichael said:

Still nothing from Nebraska since the biometric appointment in early July...

same here, still pending. 

[pcke2000 39]

42 minutes ago, rooji said:

I did online inquiry. Someone mentioned they don't do on phone anymore so I did live chat. 

 

As I mentioned my case was at Vermont center

when you submitted the online inquiry, did you choose 'case outside normal processing time' as the reason? Thank you!

[prok 56]

2 hours ago, pcke2000 said:

when you submitted the online inquiry, did you choose 'case outside normal processing time' as the reason? Thank you!

To have access to the live chat, go to www.uscis.gov, then click on the chat at the top right corner. Type in infopass, a live agent will be connected and you can ask whatever you want. Hope this help everyone?

[jaymurk 0]

For us California filers, I went over the the July and August 2018 filers thread and it seems like 20-40% of the California filers from those months have been approved. Based on that, I'm hoping it's just a matter of time before us October filers get some good news

[pcke2000 39]

23 minutes ago, prok said:

To have access to the live chat, go to www.uscis.gov, then click on the chat at the top right corner. Type in infopass, a live agent will be connected and you can ask whatever you want. Hope this help everyone?

Thank you very much! However, after I typed in 'Infopass', I got the following message: There was no live agent answering. 

 

Please select the link below to schedule or manage an InfoPass appointment with a USCIS Immigration Officer.

What is InfoPass?

Make an Infopass Appointment

Reschedule an Infopass Appointment

More Links >>

 

Edited November 13, 2019 by pcke2000

[pcke2000 39]

And after I input the zip code, I only saw this:

 

 

 

Please see this page for a list of all the ways you can contact USCIS. For general customer service we suggest using our website first.View Page

Need to go back?

• Return To Previous Page

Edited November 13, 2019 by pcke2000

[rooji 25]

3 hours ago, pcke2000 said:

when you submitted the online inquiry, did you choose 'case outside normal processing time' as the reason? Thank you!

So others have mentioned about the online chat which is ask Emma help on the top left corner

 

As for the question: all I did was case status and it gave me some options from which one was live chat with agent. I dont recall exactly what I type but anything Emma cant find you can let it know. Or simple say customer representative and it will give you the option and you just follow. 

 

[prok 56]

2 hours ago, pcke2000 said:

Thank you very much! However, after I typed in 'Infopass', I got the following message: There was no live agent answering. 

 

Please select the link below to schedule or manage an InfoPass appointment with a USCIS Immigration Officer.

What is InfoPass?

Make an Infopass Appointment

Reschedule an Infopass Appointment

More Links >>

 

Sorry about that, click on Make an Infopass Appointment and follow suit. Good luck.

[BRgirlUS 38]

10 hours ago, prok said:

Sorry about that, click on Make an Infopass Appointment and follow suit. Good luck.

So this will take me to an online chat and not to an actual in person appointment? 

[ElliePro 32]

i did the chat thing but so far (2 hrs) no changes to the status

[rooji 25]

21 minutes ago, ElliePro said:

i did the chat thing but so far (2 hrs) no changes to the status

So sorry to hear that. Again my theory is just that a theory. Not sure if it is confirmed. I just saw someone else do the same or similar to that and maybe it was my luck yesterday but the change almost instantaneous. I checked people before me and after me according to our case number and no one else was approved. I check statuses daily and lately for Vermont they were in 18100 in the last 5 digits the last I checked. 

 

Just to give an idea my case had the last 5 digits in 21000 numbers. 

[ElliePro 32]

7 minutes ago, rooji said:

So sorry to hear that. Again my theory is just that a theory. Not sure if it is confirmed. I just saw someone else do the same or similar to that and maybe it was my luck yesterday but the change almost instantaneous. I checked people before me and after me according to our case number and no one else was approved. I check statuses daily and lately for Vermont they were in 18100 in the last 5 digits the last I checked. 

 

Just to give an idea my case had the last 5 digits in 21000 numbers. 

Got it, mine is in 27000 range  It was most likely a coincidence or maybe your case was already adjudicated but they forgot to change status so it was an easy fix? I was doing the lookups of random numbers before mine  (within a couple hundreds) and a ton of them were actually not for ROC - some of them for EAD/AP, some for ROC for non-family stuff so I couldn't get a good gauge of the speed but it seemed like most ROCs are also in the 'fingerprint review completed'.

Edited November 13, 2019 by ElliePro

[pcke2000 39]

18 hours ago, prok said:

Sorry about that, click on Make an Infopass Appointment and follow suit. Good luck.

I must confess that I am really stupid. For some reason, when I tried 'Ask Emma', after I typed in 'InfoPass' and then chose 'Make an infopass appointment, I was always shown a list of links. There was no live agent answering. When I typed in 'chat with a representative', Ask Emma showed the system did not understand what I meant. I am extremely curious how other people here were able to get connected to a real human representative.

 

Thank you very much!

[Ansbekk 46]

GreenGem, were ever contacted about biometrics?  Your signature states otherwise.  My case was assigned to Nebraska Service Center and want to know if there is anything to expect other than what your timeline states.  I also heard that people who get MSC get an interview, any comments?  Your process really went fast compared to a big number of other people.

Thank you.

[rooji 25]

7 hours ago, ElliePro said:

Got it, mine is in 27000 range  It was most likely a coincidence or maybe your case was already adjudicated but they forgot to change status so it was an easy fix? I was doing the lookups of random numbers before mine  (within a couple hundreds) and a ton of them were actually not for ROC - some of them for EAD/AP, some for ROC for non-family stuff so I couldn't get a good gauge of the speed but it seemed like most ROCs are also in the 'fingerprint review completed'.

Who knows what it was. All I can say is that even today I checked people before and after me there is hardly any approval. I narrow the search to just ROC filers. When did you have your bio? Ours was in dec of last year.