HELP, issue with filing I-130 online!

[ashleyrenee7 1]

Hey there everyone, so my husband and I are in the process of filing his I-130 online, and we've run into an issue that's left us pretty stumped.

 

At the end of the application, there is a section called, "review and submit." We have completed every section of the application, however, an error message has come up at the bottom of the screen saying that there are errors in the "Your Beneficiary: Employment Information" section. 

I have included screenshots below.

 

We have entered the correct address for my husband's place of employment and, unfortunately, the website does not tell me directly where the issue is. I've tried re-typing the address several times (it's an odd address with no street numbers or anything, but that is exactly how it reads on Google Maps), to no avail. It continues to say that there is an error. I'm not sure what else to do at this point. We cannot continue and submit our application until this is corrected, but we do not know how to correct the issue if we don't know what the problem is to begin with.

 

Has anyone else had an experience like this before? What do you suggest we do? We're a bit frustrated at the moment.

 

Thank you in advance.

 

 

 

 

[JeanneAdil 6,562]

try it by leaving the postal code off

[ashleyrenee7 1]

3 minutes ago, JeanneAdil said:

try it by leaving the postal code off

Okay, I will give that a shot, thanks!

[ashleyrenee7 1]

5 minutes ago, JeanneAdil said:

try it by leaving the postal code off

Update: tried that just now, did not help. 

[Cw1977 109]

5 minutes ago, ashleyrenee7 said:

Update: tried that just now, did not help. 

Try postcode with no gap AB158PU

 

I seem to remember I had a similar issue on one form

[ashleyrenee7 1]

5 minutes ago, Cw1977 said:

Try postcode with no gap AB158PU

 

I seem to remember I had a similar issue on one form

I tried that earlier as well, still didn't work. I have tried so many different things to change the address, nothing seems to work. I wonder if I'd be able to get any answers if I called and spoke to someone at USCIS?

[Cw1977 109]

13 minutes ago, ashleyrenee7 said:

I tried that earlier as well, still didn't work. I have tried so many different things to change the address, nothing seems to work. I wonder if I'd be able to get any answers if I called and spoke to someone at USCIS?

I think you’re more likely to be able to get in contact with Michael Jackson…

 

Is it definitely not something else that’s causing the issue? All of those other address boxes are free text fields so shouldn’t have any issues with how or what you type. 

[Cw1977 109]

18 minutes ago, ashleyrenee7 said:

I tried that earlier as well, still didn't work. I have tried so many different things to change the address, nothing seems to work. I wonder if I'd be able to get any answers if I called and spoke to someone at USCIS?

it says incomplete or inconsistent  info

 

the only thing I can see is a blank box for ‘province’. Have you entered Scotland or something similar in there (Aberdeenshire?)

[ashleyrenee7 1]

4 minutes ago, Cw1977 said:

I think you’re more likely to be able to get in contact with Michael Jackson…

 

Is it definitely not something else that’s causing the issue? All of those other address boxes are free text fields so shouldn’t have any issues with how or what you type. 

Lol, you're probably right. I'm honestly at a loss for what else it could be that's causing the issue.. my husband is the beneficiary, that is his place of employment/address of his place of employment. I've tried adding text to empty fields, switching things around, taking the space out of the post code, every single thing I could think to change in there. I'm really frustrated.

[pushbrk 12,979]

Make sure not to leave any spaces blank.  If there's a province, enter it.  If not, enter Not Applicable

[Lemonslice 4,887]

I can't remember how long you have to provide info. 2015 was 9 years ago, if the instructions require 10 years, are you including what you're spouse did prior to this position/employer?

[PGA 247]

19 hours ago, ashleyrenee7 said:

I tried that earlier as well, still didn't work. I have tried so many different things to change the address, nothing seems to work. I wonder if I'd be able to get any answers if I called and spoke to someone at USCIS?

If you haven't solved this yet, possibly address line 1 is looking for an actual number? 

Maybe try 000 or 001 Caledonia House.... along with, as someone else mentioned, no spaces in the postal code.

[Crazy Cat 41,981]

I don't think text boxes are the issue.  I would look at missed or inconsistent dates. 

[ashleyrenee7 1]

1 hour ago, Crazy Cat said:

I don't think text boxes are the issue.  I would look at missed or inconsistent dates. 

 

Finally got it solved! It was just a case of adding a "1" into the first address box. Apparently the USCIS website does not like it if there aren't any numerals in an address. Wouldn't you know it, my husband's place of work just happens to likely be one of very few addresses that do not contain numerals, just our luck! 😂

 

Thanks for the input, and thanks to everyone else who commented on this thread with suggestions!

[ashleyrenee7 1]

3 hours ago, PGA said:

If you haven't solved this yet, possibly address line 1 is looking for an actual number? 

Maybe try 000 or 001 Caledonia House.... along with, as someone else mentioned, no spaces in the postal code.

 

Brilliant, this is the thing that finally solved the issue! Thank you so much!!

Funnily enough, the spaces in the postal code were not a problem.