Can not log in to CEAC website, message "The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance."

[kedked 18]

On ‎3‎/‎2‎/‎2019 at 8:52 AM, SM&RM said:

I want a new invoice number 😭😭😭😩😩😩🤦🏽‍♀️💆🏽‍♀️

hi your case reach Jamaica quick my cc august and I still don't hear anything yet

[SM&RM 196]

8 hours ago, kedked said:

hi your case reach Jamaica quick my cc august and I still don't hear anything yet

My case was expedited. Try to send an expedite request. They are usually granted. 

[kedked 18]

5 hours ago, SM&RM said:

My case was expedited. Try to send an expedite request. They are usually granted. 

ok thank you

[Aaron101 2]

I've been trying to log into CEAC, and I'm not sure I am using the correct numbers. 

 

For the Case number, I'm using the one that starts with MEX202*********** , which is what the NVC gave me when I called (they never sent me anything).

 

And for the invoice number, I'm using the Receipt number on my NOA2, which is WAC209***********

 

Are those the correct numbers to use to log into CEAC?

 

Thanks for the help.

[IggyB 0]

Hello to everyone! I have this message during last month when I try to log in to my account on CEAC: The selected Case Number and Invoice Identification Number combination you entered does not match our records. Please try again or contact the National Visa Center for further assistance.

I live in Ukraine and I've been waiting for an interview for last year (all required documents and payments were made and attached). I wrote a letter to the NWC about a month ago with this question, but still no answer. Does anyone know what's going on and should I be concerned about this? Thank you.

Edited April 19, 2022 by IggyB