2nd Quick Response from Ombudsman

[Andreea&Kevin 38]

Is that the pace that the CSC had before DACA?

Just before DACA CSC was moving extremely fast and for those few months there was about 5-10 here on VJ everyday. Keep in mind the number of approvals seen on VJ depends on 2 things, how many CSC approves and the percentage of filers on here. Usually there is only about 5% of filers on here, but with the insane wait times currently there is now about 10% of July & August filers. So, when they say "back on track today" it will be obvious very quickly if this is true or just another BS line.

[Tosh Love 77]

I'm tending to believe them too. Only because it's the only source of hope I have left at this point. And all of the November/December approvals shows that they have actually put some resources on K1s and that they haven't forgotten how to process them. Although the date range they selected upsets me, I was pleased at the number of approvals per day. If they could only find the right boxes to work on, there could be a huge improvement in a short amount of time.

:rofl:

[glenmar 34]

Is that the pace that the CSC had before DACA?

I have gone back and counted all of the approvals reported in Igor in June, July, August and September of last year. Here are my results feel free to count em up and see what you come up with:

June 135 or 34/week, July 239 or close to 50/week, August 189 or close to 40/per week, September 84 or close to 20 per week.

Guys, this is what CSC has the potential of doing! We just need them to do it now!

[Bayareaguy 156]

Ill wait right here.

[YouAreMySong 1]

Thank you for constantly contacting the Ombudsman. It's helping move CSC do their job.

[Jeffrey S 5]

Thank you for sharing the news/email, I tend to believe it is correct, clearly the tide has turned at CSC and they are approving petitions faster than I ever expected and also sooner, now I think they will get focused on July and August where they should be! Let's hope the nightmare is over!!!!

[bingowashisnameoh 17]

All,

I emailed the Ombudsman office again, this time inquiring why November/December petitions at CSC are being processed ahead of August.

Here is my response:

"We were able to locate the issue that may have caused a few days’ worth of cases to be worked out of order. This was a result of the flood at the CSC a few weeks back. The cases in their file room were wet, and the whole file room was relocated. As a result, they didn’t have access to every case during that time. They believe they have now resolved that issue and are back on track starting today."

You know though I find this very good news...my question is this....Why did they NOT put out a mass email or press alert and tell people what was going on??? Why put people who are counting on them to act responsibly and do their jobs through so much stress by NOT being direct??? This is the BIG issue I have. It is the lack of transparency. Otherwise, it looks like they are hiding something. However, I think people would have been pretty forgiving and accepting if they would have just simply said this is what happened. This is how we are resolving it....give us a timeline, apologize for the inconvenience and move on....how hard is that? DACA petitions, plumbing problems and not enough trained staff...it has been one comedy of errors after another.

[Mumu 10]

You know though I find this very good news...my question is this....Why did they NOT put out a mass email or press alert and tell people what was going on??? Why put people who are counting on them to act responsibly and do their jobs through so much stress by NOT being direct??? This is the BIG issue I have. It is the lack of transparency. Otherwise, it looks like they are hiding something. However, I think people would have been pretty forgiving and accepting if they would have just simply said this is what happened. This is how we are resolving it....give us a timeline, apologize for the inconvenience and move on....how hard is that? DACA petitions, plumbing problems and not enough trained staff...it has been one comedy of errors after another.

I AGREE 100%

I think they just hide stuff and all this is a joke. Excuses after excuses...

[Oregon Bound 30]

Last week, my fiance got a call from USCIS who rang to re assure him that the burst pipe had caused no delay whatsoever.

[odellmar 6]

I think We have a case of CSC Visa Monkeys at VJ,,,,,

[Stevephoto 224]

cough...cough...bullsh*t...cough...cough

*snicker*

[Mumu 10]

Last week, my fiance got a call from USCIS who rang to re assure him that the burst pipe had caused no delay whatsoever.

NOOOO ???? Really??? He had this privilege?

How come they just called him and not other people???

It's not that I don't believe you but It's soooo weird!!

[RICARDO4EVA2 194]

Things happen - unfortunately they had a flood. Its not hard to believe.

[storminnorman 9]

Maybe, but it's a little late to be saying this. Sounds more like an excuse to me.

So how long does it take for the files to "dry out"?

How exactly does a damaged file take longer to process than an I damaged one?

When they process them, are they looking at the scanned information, or flipping through the pages of your file?

Which actual date ranges were damaged, and which were not?

Unless I can get the answer to these questions, I'm going to be firmly in the "I don't believe this excuse" camp.

i agree absolutely as everything is scanned electronically these days

[bigdog 376]

The bottom line is just an overload of DACA and slow.