CEAC Site Case Tracker - Problem

[SteveInBoston 42]

I was wondering if anyone experienced a similar issue:

 

My fiance had her interview at the Kyiv embassy on Jan 28 and was approved.   She was given a slip of paper that stated the same and that her passport and visa package will be ready for pickup in 5 days.

 

I logged into the CEAC case tracker site and entered the NVC case number (for Immigration Visa), but the webpage times out after waiting.  It shows some small scrolling blue bars right above the Immigration visa type field, like it is searching for the record.

 

When I accidentally entered the wrong NVC case number yesterday, it immediately responded with the status - Ready (someone else's NVC case).  After I corrected the case number, it still times out without showing any results.

 

It is not a problem with the case number itself - at least I hope it isn't.  Because I entered a random case number and it immediately responds with "no record found".

 

Has anyone seen this?  Is it something I should worry about and call NVC?

 

 

Screenshot of the issue, circled in red:

 

[Toastbear 149]

6 minutes ago, SteveInBoston said:

I was wondering if anyone experienced a similar issue:

 

My fiance had her interview at the Kyiv embassy on Jan 28 and was approved.   She was given a slip of paper that stated the same and that her passport and visa package will be ready for pickup in 5 days.

 

I logged into the CEAC case tracker site and entered the NVC case number (for Immigration Visa), but the webpage times out after waiting.  It shows some small scrolling blue bars right above the Immigration visa type field, like it is searching for the record.

 

When I accidentally entered the wrong NVC case number yesterday, it immediately responded with the status - Ready (someone else's NVC case).  After I corrected the case number, it still times out without showing any results.

 

It is not a problem with the case number itself - at least I hope it isn't.  Because I entered a random case number and it immediately responds with "no record found".

 

Has anyone seen this?  Is it something I should worry about and call NVC?

 

 

Screenshot of the issue, circled in red:

 

this happens when your case got switched from immigrant to non immigrant case after your visa approval (which is normal)

Me and other people have expierenced this in the past days. So just try it multiple times or wait a little bit. For some reason the system gets confused when they switch the types.

[SteveInBoston 42]

Thank you!

 

Based on your post I tried the ceac tracker for the nonimmigrant visa type, using my fiance's DS-160 application number.  It shows that the visa is "Issued" as of today, 31-Jan.

 

Stage 1 of this journey is almost over, soon on to the AOS leg.

 

[Shiran 1,134]

20 hours ago, SteveInBoston said:

Thank you!

 

Based on your post I tried the ceac tracker for the nonimmigrant visa type, using my fiance's DS-160 application number.  It shows that the visa is "Issued" as of today, 31-Jan.

 

Stage 1 of this journey is almost over, soon on to the AOS leg.

 

Are you picking it up, or having it delivered? I am curious what the actual timeline is. And congratulations! 

[SteveInBoston 42]

My fiance will pick it up at the local TMM express office in her city.

 

I found a way to track the delivery status by going here (for Ukraine):

 

http://www.ustraveldocs.com/ua/ua-niv-passporttrack.asp

 

There is a section on that page where you can enter the passport number and see it's status.  It also has instructions on how to send email for an automated response of the status.  My fiance's passport is in transit.))

[Gar & Ella 12]

21 hours ago, Shiran said:

Are you picking it up, or having it delivered? I am curious what the actual timeline is. And congratulations! 

We did TMM Pick Up. Visa approved 1/22 and visa was ready for pick up on 1/29.

[Gar & Ella 12]

@SteveInBoston Congrats on the approval.

[Ryan H 3,795]

Moved from Process & Procedures to Progress Reports.