EPay not working

[HashWad 19]

Mother inlaw visa approved but Kazakhstan Epay for the courier delivery is not working. We cant make out payment,,, Lord it always somthing. Help!!!

[Ontarkie 13,920]

~~Moved to the Regional forum, from Taxes and Finances~~

[millefleur 5,037]

1 hour ago, HashWad said:

Mother inlaw visa approved but Kazakhstan Epay for the courier delivery is not working. We cant make out payment,,, Lord it always somthing. Help!!!

Can you contact the embassy and switch it to pick up instead?

[HashWad 19]

15 minutes ago, millefleur said:

Can you contact the embassy and switch it to pick up instead?

Since she resides outside of Kazakhstan, it has to be delivered to dhl office for pick up. Stupid. Man it always something. 

[millefleur 5,037]

3 hours ago, HashWad said:

Since she resides outside of Kazakhstan, it has to be delivered to dhl office for pick up. Stupid. Man it always something. 

Huh strange. My MIL just applied at Almaty for a tourist visa and they told her to just come back and pick it up a few days later. She resides in Russia.

 

Seems they have different rules for immigrant visas.

[millefleur 5,037]

@HashWad actually we're in the same boat. We also have to pay via ePay so she can pick up her passport and it is not working!!

 

Very frustrating...

[millefleur 5,037]

This is the problem we have. We tried multiple US banks cards from different banks, as well as a EU bank card. None of these work.

[HashWad 19]

13 minutes ago, millefleur said:

This is the problem we have. We tried multiple US banks cards from different banks, as well as a EU bank card. None of these work.

Come to find out that payment can only be made with a credit card issued in Kazakhstan. Well how the hell do we do that!????

[millefleur 5,037]

4 minutes ago, HashWad said:

Come to find out that payment can only be made with a credit card issued in Kazakhstan. Well how the hell do we do that!????

My MIL is going to the visa office on Timiryazev St to ask about this, it's absurd.

 

The only thing I can think of is buy a prepaid card from a Kazakh bank and the attempt to pay with that?

 

@powerpuff if you have any advice we would appreciate it.

[HashWad 19]

10 minutes ago, HashWad said:

Come to find out that payment can only be made with a credit card issued in Kazakhstan. Well how the hell do we do that!????

OK, just got work that she was able to pay. haven't heard how yet.

[millefleur 5,037]

3 minutes ago, HashWad said:

OK, just got work that she was able to pay. haven't heard how yet.

OK please let me know what she did!

[powerpuff 5,916]

20 minutes ago, millefleur said:

My MIL is going to the visa office on Timiryazev St to ask about this, it's absurd.

 

The only thing I can think of is buy a prepaid card from a Kazakh bank and the attempt to pay with that?

 

@powerpuff if you have any advice we would appreciate it.

I’m surprised to hear that you have to have a Kazakh card to pay through ePay, in my memory it could be an international one too.

 

Back before ePay existed and when I had to pay for a non immigrant visa fee, I had to physically go to the closest Halyk bank (which the ePay system belongs to and the bank the US consulate uses to collect fees from applicants) office and paid my fee there after which it took several hours to “clear” on UStravedocs. My initial thought is to go a Halyk bank branch and present this to them, they might be able to help

 

I do hope @HashWad comes back to tell us how MIL was able to pay 

[HashWad 19]

Cards from Belarus work. Had a family friend in Minsk make the payment. 

[millefleur 5,037]

2 minutes ago, HashWad said:

Cards from Belarus work. Had a family friend in Minsk make the payment. 

Incredibly weird....unfortunately we don't know anyone from Belarus. Russian MIR cards and none of our US cards work, nor my SIL's EU card.

 

6 minutes ago, powerpuff said:

Back before ePay existed and when I had to pay for a non immigrant visa fee, I had to physically go to the closest Halyk bank (which the ePay system belongs to and the bank the US consulate uses to collect fees from applicants) office and paid my fee there after which it took several hours to “clear” on UStravedocs. My initial thought is to go a Halyk bank branch and present this to them, they might be able to help

If going to the visa center does not help, we will have her try this.

[powerpuff 5,916]

14 minutes ago, millefleur said:

If going to the visa center does not help, we will have her try this.

Please keep us posted! This is incredibly weird, I wish it wasn’t such a hassle!