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Help bug error: issues acquiring deposit slip on website jorden embassy

By Mycookie in K-1 Fiance(e) Visa Case Filing and Progress Reports

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Mycookie Newbie

Mycookie   0

Posted
Filed: K-1 Visa Country: Syria
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Posted

When filling out form to recive deposit slip and make interview Appointment at the amman jorden consolate, my fiancée encountered an error where he was asked for the receipt from his payment for the visa prior to receiving the deposit slip on the payment page. You must recive slip to make payment and only then do you recive this number. 

The website asked for his iv case number, he tried to put in our original receipt number and the new case number from the nvc (per our lawyers advice) with the following response "no valid record could be found for the entered receipt number. Please validate that your receipt number is correct and that you have paid the correct amount for which you are applying for."

From what we understand it's asking for the receipt number you get after you pay. We filled out form countless times and never got the page to recive the deposit slip to make the payment so we could recive the iv case number. It always goes straight to the iv case number skipping the payment page. 

We have been attempting to contact the Jordan embassy with no luck. Does anyone have any advice? 

 

We emailed this email Multuple times: jorden-support@ustraveldocs.com with no luck

We followed all the directions on this website:

https://www.ustraveldocs.com/jo/jo-niv-paymentinfo.asp

Our issue is not being addressed. We have already waited 2.5 years please help with any advice! Thank you

milimelo Veteran

milimelo   4,500

Posted
Filed: Citizen (apr) Country: Bosnia-Herzegovina
 Timeline
Posted

I thought in Jordan you can’t pay for visa online - has to be in a local bank. Then it’s a physical copy of payment receipt and you enter that number when you’re scheduling appointment. 

ROC 2009
Naturalization 2010

TBoneTX Grand Master

TBoneTX   45,522

Posted
Filed: Citizen (apr) Country: Ecuador
 Timeline
Posted

One must also spell "Jordan" correctly.

06-04-2007 = TSC stamps postal return-receipt for I-129f.

06-11-2007 = NOA1 date (unknown to me).

07-20-2007 = Phoned Immigration Officer; got WAC#; where's NOA1?

09-25-2007 = Touch (first-ever).

09-28-2007 = NOA1, 23 days after their 45-day promise to send it (grrrr).

10-20 & 11-14-2007 = Phoned ImmOffs; "still pending."

12-11-2007 = 180 days; file is "between workstations, may be early Jan."; touches 12/11 & 12/12.

12-18-2007 = Call; file is with Division 9 ofcr. (bckgrnd check); e-prompt to shake it; touch.

12-19-2007 = NOA2 by e-mail & web, dated 12-18-07 (187 days; 201 per VJ); in mail 12/24/07.

01-09-2008 = File from USCIS to NVC, 1-4-08; NVC creates file, 1/15/08; to consulate 1/16/08.

01-23-2008 = Consulate gets file; outdated Packet 4 mailed to fiancee 1/27/08; rec'd 3/3/08.

04-29-2008 = Fiancee's 4-min. consular interview, 8:30 a.m.; much evidence brought but not allowed to be presented (consul: "More proof! Second interview! Bring your fiance!").

05-05-2008 = Infuriating $12 call to non-English-speaking consulate appointment-setter.

05-06-2008 = Better $12 call to English-speaker; "joint" interview date 6/30/08 (my selection).

06-30-2008 = Stokes Interrogations w/Ecuadorian (not USC); "wait 2 weeks; we'll mail her."

07-2008 = Daily calls to DOS: "currently processing"; 8/05 = Phoned consulate, got Section Chief; wrote him.

08-07-08 = E-mail from consulate, promising to issue visa "as soon as we get her passport" (on 8/12, per DHL).

08-27-08 = Phoned consulate (they "couldn't find" our file); visa DHL'd 8/28; in hand 9/1; through POE on 10/9 with NO hassles(!).

meladee Explorer

meladee   160

Posted
Filed: K-1 Visa Country: United Kingdom
 Timeline
Posted
1 hour ago, Mycookie said:

Clearly the spelling is not the issue. You are helping so much thank you 

They meant in the email address -- if you sent it to jorden-support@ustraveldocs.com as you wrote in your post, they won't receive it. The correct address appears to be Support-Jordan@ustraveldocs.com based on this site. Can you clarify which address you emailed?

 
Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

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