When filling out form to recive deposit slip and make interview Appointment at the amman jorden consolate, my fiancée encountered an error where he was asked for the receipt from his payment for the visa prior to receiving the deposit slip on the payment page. You must recive slip to make payment and only then do you recive this number.
The website asked for his iv case number, he tried to put in our original receipt number and the new case number from the nvc (per our lawyers advice) with the following response "no valid record could be found for the entered receipt number. Please validate that your receipt number is correct and that you have paid the correct amount for which you are applying for."
From what we understand it's asking for the receipt number you get after you pay. We filled out form countless times and never got the page to recive the deposit slip to make the payment so we could recive the iv case number. It always goes straight to the iv case number skipping the payment page.
We have been attempting to contact the Jordan embassy with no luck. Does anyone have any advice?
We emailed this email Multuple times: jorden-support@ustraveldocs.com with no luck
We followed all the directions on this website:
https://www.ustraveldocs.com/jo/jo-niv-paymentinfo.asp
Our issue is not being addressed. We have already waited 2.5 years please help with any advice! Thank you
