NVC document rejection

[AndyRoo6 97]

Hello,

 

We had a number of documents (civil and financial) rejected from the NVC. Some were approved.

 

All the necessary corrections were made and the documents were resubmitted on July 8th. However we are still are waiting for them to be reviewed again.

 

Does anyone know what the go is with this process? Do we go 'to the back of the line', so to speak? In other words, if we have to re-submit documents again, will we have to wait another month? (until the submitted date matches the reviewing documents date)

 

Any insight on the above would be greatly appreciated.

 

Thanks!!

 

Andy

[brendaaa 27]

On 8/8/2019 at 12:27 PM, AndyRoo6 said:

Hello,

 

We had a number of documents (civil and financial) rejected from the NVC. Some were approved.

 

All the necessary corrections were made and the documents were resubmitted on July 8th. However we are still are waiting for them to be reviewed again.

 

Does anyone know what the go is with this process? Do we go 'to the back of the line', so to speak? In other words, if we have to re-submit documents again, will we have to wait another month? (until the submitted date matches the reviewing documents date)

 

Any insight on the above would be greatly appreciated.

 

Thanks!!

 

Andy

How long was it the first time? for us it was 2-3 week after every re-submission 

[AndyRoo6 97]

Thanks Brendaaa!

 

it took 3.5 weeks the first time and this time it took exactly 5 week. 

 

More rejected documents again unfortunately. Back to to square one 😔. 

[brendaaa 27]

Oh yes it's very annoying. it happened to us 3 times

[pinano 49]

8 hours ago, AndyRoo6 said:

Thanks Brendaaa!

 

it took 3.5 weeks the first time and this time it took exactly 5 week. 

 

More rejected documents again unfortunately. Back to to square one 😔. 

 

Do they explain why they were rejected?

 

I want to try and be very meticulous at that step, so trying to understand exactly what they're complaining about.

[AndyRoo6 97]

Pinano,

 

It has been for some of the most ridiculous reasons. We are lucky enough to have been able to enlist the help of an immigration lawyer, and even then that has not smoothed the process. 

 

Reasons such as:

 

the document has been submitted horizontally rather than vertically... no joke.

 

2018 US tax return for my wife and father in law (sponsor) not submitted - even though he is an accountant and we flagged that an extension has been filed.

 

documents not signed or not clear - even though they were scanned in high resolution and so clear a blind person could read them! And most definitely signed.

 

It feels like they are being rejected just because at this stage. 

 

I guess all all you can do is follow every little step and hope you don’t have them assessed by someone who has a bug up their #######!

 

best of luck 🙂

[Nativityy 23]

It took them 4 weeks to review our resubmitted doc. Just make sure you know what exactly was wrong with the docs and have the person over the phone at NVC take a look at them so it won't be delayed again.

[AndyRoo6 97]

2 hours ago, Nativityy said:

It took them 4 weeks to review our resubmitted doc. Just make sure you know what exactly was wrong with the docs and have the person over the phone at NVC take a look at them so it won't be delayed again.

Will they actually do that? If you call the NVC I mean. Because there is no actual legitimate reason/s they have stated. When they say documents are not clear or signed, they are incorrect.

 

Our lawyer has told us this is common now with the new online system, but it feels a little pointless to resubmit the exact same documents again. Or to have documents resigned with a new date and uploaded again.

 

So confused and frustrated.

 

 

[Nativityy 23]

6 hours ago, AndyRoo6 said:

Will they actually do that? If you call the NVC I mean. Because there is no actual legitimate reason/s they have stated. When they say documents are not clear or signed, they are incorrect.

 

Our lawyer has told us this is common now with the new online system, but it feels a little pointless to resubmit the exact same documents again. Or to have documents resigned with a new date and uploaded again.

 

So confused and frustrated.

 

 

Yes that was the only way I could actually fix the "wrong" upload. I asked the officer to directly open my file and tell me exactly what was wrong with it and he even gave me tips. Try scanning it with camscanner and uploading it as a pdf.

[AndyRoo6 97]

13 hours ago, Nativityy said:

Yes that was the only way I could actually fix the "wrong" upload. I asked the officer to directly open my file and tell me exactly what was wrong with it and he even gave me tips. Try scanning it with camscanner and uploading it as a pdf.

Do you know the right number to call? Is it +1 603 334 0700?

 

I questioned our immigration lawyer about calling for us and she claims " When calling NVC the person answering the phone has no access to the actual case file.  It’s just a basic customer service person that we reach.  Calling will shed no light on the issue."

 

But she has been less than helpful throughout the process, so I am unsure.

 

Thanks for the tips on scanning!

 

 

[Nativityy 23]

8 hours ago, AndyRoo6 said:

Do you know the right number to call? Is it +1 603 334 0700?

 

I questioned our immigration lawyer about calling for us and she claims " When calling NVC the person answering the phone has no access to the actual case file.  It’s just a basic customer service person that we reach.  Calling will shed no light on the issue."

 

But she has been less than helpful throughout the process, so I am unsure.

 

Thanks for the tips on scanning!

 

 

yes, that's the right number and they do have access, but be warned that not all of the reps are willing to take their time and look into your file so you may have to try a couple of times until you have a good person on the other end of the line. I got lucky on my first try by asking really nicely for the person to look into my file... He pulled it up in about 5-10 minutes as I waited on hold. I heard that sometimes they actually don't see anything wrong and ring it up to a supervisor to fix it because it doesn't make sense to have to upload the exact same file and wait for another 3-4 weeks. And as for lawyers -- they sometimes can't keep up with the ever-changing process so the best info comes out of the people who recently experienced a similar case as you. Good luck!

[AndyRoo6 97]

3 hours ago, Nativityy said:

yes, that's the right number and they do have access, but be warned that not all of the reps are willing to take their time and look into your file so you may have to try a couple of times until you have a good person on the other end of the line. I got lucky on my first try by asking really nicely for the person to look into my file... He pulled it up in about 5-10 minutes as I waited on hold. I heard that sometimes they actually don't see anything wrong and ring it up to a supervisor to fix it because it doesn't make sense to have to upload the exact same file and wait for another 3-4 weeks. And as for lawyers -- they sometimes can't keep up with the ever-changing process so the best info comes out of the people who recently experienced a similar case as you. Good luck!

Thank you! Yes it definitely does seem that everyone on here knows much more than our hopeless lawyer!

 

I spent over an hour on the line but eventually got to speak with a lovely rep. Definitely helped clear up a few unanswered questions.

 

fingers crossed it’s third time lucky 🍀 

[VIREN 0]

Today i received a mail from nvc given below. screenshot attached. suggestion please

[saladboye 166]

23 hours ago, VIREN said:

Today i received a mail from nvc given below. screenshot attached. suggestion please

 

Uhmmm do what you are being asked of? It cannot get more straightforward than that.

 

They need the passport page with photo ?

 

[VIREN 0]

11 minutes ago, saladboye said:

 

Uhmmm do what you are being asked of? It cannot get more straightforward than that.

 

They need the passport page with photo ?

 

Don’t know exactly what they need