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vogann

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  1. SRC case update. We missed 2 letters for biometric appointment due to missing Apt # and had to reschedule our appointment 3 times. (b/c of internal error our Apt # wasn't entered into their bio appointment scheduling system)

    Every time we miss our date, it took them 6 weeks to reschedule another one. 3+ e-request inquiries never fixed this mistake, and tbh our last appointment letter send in the email was still missing our Apt #.  We were getting conflicting info from different USCIS customer reps. They were  hesitant to transfer to lvl 2 reps, most of the time lines were too busy for a lvl 2 transfer and we had to wait for next business day. While some were rude and sometimes useless (simply giving us w/ case history info that we already knew), we finally got to a lvl 2 rep who actually listened/cared and sent us email copy of our bio appointment letter, yet again with missing Apt #. (even though lvl 1 rep transferring us insisted they can't send anything over the email) 

    Just be patient and consistent!

    • 10-30-2019:  I-751 packet received
    • 12-??-2019:   Missed bio appointment 
    • 01-??-2020:   Missed bio appointment 
    • 03-10-2020:  Biometrics completed
    • 03-11-2020:  Case status changed to “Case Was Updated To Show Fingerprints Were Taken”
    • 05-28-2020:  Case status changed to “New Card Is Being Produced” Yaaaaaay :) 
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