Last month I went to my RCMP Station and asked for a Police Certificate. I brought the information sheet from https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country/Canada.html to ensure that it was entered correctly as I know the Canadian Police Certificates can be tricky. I ensured to ask for RCMP National Repository Entire Holdings and for type "other".
Today my police certificate arrived but I believe it is incorrect, it has my photo and fingerprints on it. The gov website and the letter I was sent specifically say that "The requested document is fingerprint-based, but the report does not include an image of the applicant or the applicant s fingerprints.".
I went back to the RCMP and explained that I need a Police Certificate without my fingerprints and photo on it and they said that this is impossible and does not exist. I showed an example of someone else's I found in the linked thread and they said that they do not know how to get a Police Certificate without my fingerprints and photo on it. I talked to the Commissionaire and she also said that she does not know how to get a Police Certificate like that and to come back tomorrow to talk to the Commissionaire manager. I am going back tomorrow but I need help!
Does anyone have any idea how I can help them help me to get the correct Police Certificate from the RCMP/Commissionaire's? I don't know what more I can do tomorrow other than bring in the exact information that the US government provides asking for a "Certified Criminal Record Check For Personal Use subtype Other and ask for a search of the RCMP National Repository Entire Holdings." that is "is fingerprint-based, but the report does not include an image of the applicant or the applicant s fingerprints". This is exactly what I did last time and today.
