We received a refusal at the time of interview and I'm confused as to what the issue is or what the next step is as the instructions seem to tell her to return to the embassy on one form, but on the second to submit additional information by email and wait for a response.
I'm entirely at a loss as to what the issue could be as our case was incredibly straight forward simple. Her passport which she had at the interview is valid for several years, and I have no idea why they would need additional information for her administrative processing as there is essentially no difference between the required history on the DS-160 and the additional 10-15 year requirements on the additional information page besides an additional address of residence within her home country. She received no DS 5535 so I don't know if this is a good sign or just they find it easier to give a document asking the same questions. So far all our experiences with the embassy stage of this has been complete hell, between non response to support emails, all our information and documents being sent to the wrong place, and now this we just don't know what to do anymore. The only thing I can think of is that the wrong email address they had on file for her from well over 5 years ago they are assuming is still in use and maybe they believe this is omitting information. But this email was lost in a data breach over 5 years ago and we have no way to recover it.
Does anyone have any input or know what our next step is, or are we in the perpetual black hole of administrative processing at this point?
Due to incomplete documentation, you are ineligible to receive an immigrant visa under section 221(g) of the Immigration and Nationality Act. Please be advised that for U.S. visa purposes, including ESTA Electronic System for Travel Authorization, this decision constitutes a denial of a visa. Please submit the following documents within one year of the original interview with the consular officer, otherwise your application will be subject to the termination process prescribed by section 203(g) of the Immigration and Nationality Act.
In order to provide the following documents you should.
[X] Return to the Embassy with the items listed below from Monday through Thursday between 8-10 a.m. Before you come, please check the closure notice on our website at pl.usembassy.gov for days on which the Embassy will be closed. If visas are approved the citizens of Belarus receive them only the day after the interview at 3.00pm in the Immigrant Visa section of the U.S. Embassy (window 13).
Before the consular officer can make a final decision, you must submit the document(s) checked below:
[X] Passport (should be valid for at least 8 months).
However there is a second form provided that also requests the following:
VISA PROCESSING: ADDITIONAL INFORMATION REQUIRED
Your visa requires additional administrative processing.
Send the following information to XXXXXXX@state.gov
1. Your travel history over the last 15 years, including source(s) of funding for travel;
2. Names and dates of birth of any siblings (include any half-siblings and step-siblings), children (include step-children and adopted children), current and former spouses (include civil or domestic partners);
3. Addresses of residences from the last 15 years, if different from current address
4. Phone numbers and email addresses used during the last five years;
5. Prior passport numbers and country of issuance;
6. Prior occupation(s) and employers (plus a brief description if applicable) for the past 15 years;
7. Public-facing social media platforms and usernames/identifiers/handles used during the last five years. This includes any websites or applications you have used to create or share content (photos, videos, status updates, etc.) as part of a public profile.
The required information must be provided in english.
We will contact you when processing is completed
If we do not contact you within 30 days of submitting your information you can call +48 XX XXX XXXX to check the status of your administrative processing.