From what I read, you should be able to make updates when receiving the 10yr card (online or in person, I am not sure -- I am still stuck with the GE conditional approval). In your experience, that's not the case?
Regardless, I don't understand what the trouble is with letting I-751's be part of the process. It's a stop-gap measure that has become permanent due to the bottleneck of GC filing over a decade. The paper states it acts as the new expiration. If agents are told to refuse approval only because the issue is the technical limitations of the kiosks, then what's the problem with a human reading a paper and scanning your documents like they do with GE holders anyway? When my partner uses Mobile Entry and there's only one agent for both Mobile and GE, they tell me they have to wait for all the GE holders to pass in front to see the agent.🤦♀️