Wait for application at local office or just reapply to another office?

[Bjh 39]

Hey guys.

I made a post before about our local SSA office rejecting my wife's app for a SSN because she "didn't file original documents." She DID send in originals and also photocopies, someone just scanned in the photocopies and the app was rejected due to "no originals."

 

We have since sent in her original documents again (WITHOUT photocopies) as well as the original rejection letter, and received all the original documents back 3 weeks ago. I've called back to check on the status of the application and have been told multiple times "they're not showing up in our system" (the original documents we sent in the 2nd time rather than the 1st time). One representative told me that they should have been scanned in the day the package was opened and visible in their system, another told me that they won't be visible until they are "separated," that is, sent to different employees to work on them.

The second rep's response was weird...why would you need multiple employees to evaluate 3 different documents for the same app? I think most likely what happened is whoever opened the 2nd package we sent saw that there were already scans of the same documents and didn't scan in the originals, not realizing that the ones that were scanned were NOT originals. 2 different really bad f u ckups costing us time and depriving my wife of working legally.
 

At this point I'm not sure it's worthwhile to wait on this incompetent office, I would prefer just to apply at another office. What do you think??

Edited June 11, 2021 by Bjh

[arken 4,197]

It's time to try your luck at the next office.

[HRQX 4,145]

23 hours ago, Bjh said:

depriving my wife of working legally.

Your wife can work legally with just the GC. If the employer uses E-verify, then they should select "Awaiting Social Security number." https://www.e-verify.gov/faq/my-employee-applied-for-a-social-security-number-ssn-but-has-not-yet-received-it-what-should-i

Edited June 12, 2021 by HRQX

[Bjh 39]

Hey peeps,

 

My wife applied for her SSN 2-3 months ago at our local SSA office and we were only met with complete incompetence (not scanning the original documents the first time, not scanning them the second time we sent them in, ugh), so we tried again at another SSA office about 3 hours away (which is now our new local SSA office after we moved here). We were able to get an in-person appointment and had all of her original documents scanned with the new application. This was 2 weeks ago, and we were told by the employee that we should get a receipt in the mail in 2 weeks at which time the SSN itself would be available (but not the SSN card).

 

Well....it's been 2 weeks, and no receipt in the mail. I called earlier this week (before 2 weeks) and asked if the SSN was available (it wasn't), and was transferred to the person who is supposed to be working on my wife's case. This employee has not once answered her phone or responded to my 2 voicemail messages. I called again today and the same employee who did our processing initially said he would email her and ask her about the status of the application. I feel like there's squat we can do about this, which is unbelievably frustrating as it is "illegal" to work without a SSN but these employees have no accountability and my wife has to suffer from it. Ugh!

 

Anyway, how long did it take you all to get your SSNs?

 

Thanks

[Ontarkie 13,915]

~~Duplicate thread with additional questions merged. Do Not start more than one thread for the same or related topic~~

[HRQX 4,145]

3 hours ago, Bjh said:

which is unbelievably frustrating as it is "illegal" to work without a SSN but these employees have no accountability and my wife has to suffer from it. Ugh!

https://www.twc.texas.gov/news/efte/employees_without_ssns.html "It is certainly legal to hire someone who is authorized to work in this country, but who does not have a social security number or who chooses not to disclose it."

 

Example of working legally without SSN:

[Bjh 39]

On 6/12/2021 at 2:03 PM, HRQX said:

Your wife can work legally with just the GC. If the employer uses E-verify, then they should select "Awaiting Social Security number." https://www.e-verify.gov/faq/my-employee-applied-for-a-social-security-number-ssn-but-has-not-yet-received-it-what-should-i

Just to update future viewers of this thread, my wife finally got her SSN 2 days ago!!