Unable to update address through USCIS website.

[valentinasc 330]

After about more than 20 attempts on updating my address, I keep getting the following error:

 

New address ZIP Code is invalid. Please try again.

 

After putting all of my info of my new address, i get a pop up message saying: USPS found an address matching your entry. When i select it to confirm it is accurate it then says:  The U.S. Postal Service (USPS) has updated your address using the USPS format to ensure that your mail is delivered correctly.

 

We are stationed overseas and to receive and send mail we have USPS on base. I'm just frustrated to not be able to keep going forward!

 

Does anyone know any shortcuts or suggestions on what to do besides calling? It's a bit tricky with a 16 hours difference

[Khevinox 11]

im a little bit confused? and im sure everyone else is as well. what exactly are you trying to do?

make sure zip code match the city?

[valentinasc 330]

On 9/24/2019 at 2:29 AM, Khevinox said:

im a little bit confused? and im sure everyone else is as well. what exactly are you trying to do?

make sure zip code match the city?

Trying to update my address through the website. Everything matches but it won’t accept it. So I will just mail the form to make the change. 

[DaveAndAnastasia 2,093]

Try entering your address in the USPS zip code lookup form here: https://tools.usps.com/go/ZipLookupAction!input.action and using the address that comes out of that if it works.

[valentinasc 330]

4 hours ago, DaveAndAnastasia said:

Try entering your address in the USPS zip code lookup form here: https://tools.usps.com/go/ZipLookupAction!input.action and using the address that comes out of that if it works.

Thank you. I went ahead and mailed an Ar-11 to uscis

[Khevinox 11]

15 hours ago, valentinasc said:

Trying to update my address through the website. Everything matches but it won’t accept it. So I will just mail the form to make the change. 

you know i had the same problem as well, i decided to mailed out the form instead.

[valentinasc 330]

23 hours ago, Khevinox said:

you know i had the same problem as well, i decided to mailed out the form instead.

Did you get some sort of confirmation that they received the form and changed the address in your records?

[Khevinox 11]

5 minutes ago, valentinasc said:

Did you get some sort of confirmation that they received the form and changed the address in your records?

they'll be sending you an official USPS Confirmation Letter to your new address. Your USPS Confirmation Number will be included in that letter so keep an eye out for that in your mailbox within 1-2 weeks of submitting your mail forwarding request

[valentinasc 330]

On 9/26/2019 at 11:24 PM, Khevinox said:

they'll be sending you an official USPS Confirmation Letter to your new address. Your USPS Confirmation Number will be included in that letter so keep an eye out for that in your mailbox within 1-2 weeks of submitting your mail forwarding request

Oh good to hear! Thank you for sharing that, makes me feel calm. I wouldn’t want them to tell me in the future “you never informed us of your new address”..