K-1 Visa White envelope damaged

[Bill&Matt 4]

Hello

 

Yesterday i went to the courier to pick up my passport and inside the package there was the white envelope that i am not supposed to open. The envelope is sealed with tape and there is a stamp and signature on top, however one of the side has a tear, which looks like someone made. I tried to look for similar topics on the forum but they were all old. What do you think should i do? I will attach the pictures

 

I did the process through London Embassy

 

 

 

Edited July 13, 2019 by Bill&Matt

[ability 56]

35 minutes ago, Bill&Matt said:

Hello

 

Yesterday i went to the courier to pick up my passport and inside the package there was the white envelope that i am not supposed to open. The envelope is sealed with tape and there is a stamp and signature on top, however one of the side has a tear, which looks like someone made. I tried to look for similar topics on the forum but they were all old. What do you think should i do? I will attach the pictures

 

I did the process through London Embassy

 

 

 

Hi. I had the same problem, I went to the embassy the next day with this envelope, took the confirmation page for an interview with me and explained the reason.  They let me in, took the envelope and in a few minutes returned the new one, they just repacked

[bakphx1 789]

That looks like an exterior envelope.  Someone else can correct me or verify, but I think the “real” envelope is inside that one.  We had the same problem, the courier envelope also said “Do not open” and caused a wasted trip to the embassy.  That doesn’t look like the actual envelope. It’s yellow with a diagonal cut on one of the corners.  I think you’re fine.

[Dashinka 24,598]

2 minutes ago, bakphx1 said:

That looks like an exterior envelope.  Someone else can correct me or verify, but I think the “real” envelope is inside that one.  We had the same problem, the courier envelope also said “Do not open” and caused a wasted trip to the embassy.  That doesn’t look like the actual envelope. It’s yellow with a diagonal cut on one of the corners.  I think you’re fine.

The top photo seems to clearly show pages through the tear, so, I think this is the sealed envelope and not the exterior one.  To the OP as @ability mentioned you should be able to get it repackaged at a consulate. Are you still in London, if not, go to the nearest consulate.

[Bill&Matt 4]

hi thanks for the reply, yes i am still in London, but how can i get inside the embassy without an appointment or ds160? Or should i use the old one?

Edited July 13, 2019 by Bill&Matt

[Bill&Matt 4]

36 minutes ago, ability said:

Hi. I had the same problem, I went to the embassy the next day with this envelope, took the confirmation page for an interview with me and explained the reason.  They let me in, took the envelope and in a few minutes returned the new one, they just repacked

Hi 

can you explain me exactly the process you did? What confirmation page are you talking about?

[ability 56]

15 minutes ago, Bill&Matt said:

Hi 

can you explain me exactly the process you did? What confirmation page are you talking about?

Your previous page confirmation for the interview. 

I went to the embassy and explained the situation to the officer at the entrance , I showed the old page confirming with  date of the interview and the damaged envelope.  He said me to wait.  After half an hour I was in the  same room where I was interviewed a week ago, I gave the woman an envelope in the window, explained the situation and she repacked the envelope. 

Edited July 13, 2019 by ability

[ability 56]

22 minutes ago, Bill&Matt said:

Hi 

can you explain me exactly the process you did? What confirmation page are you talking about?

it was my envelope and it was a problem, so you definitely need to fix it.

[Bill&Matt 4]

ok thank you, i won't be able to go to the embassy till tuesday, but i'll bring everything there and i'll ask to reseal it

[ability 56]

2 minutes ago, Bill&Matt said:

ok thank you, i won't be able to go to the embassy till tuesday, but i'll bring everything there and i'll ask to reseal it

you'll be fine  and good luck😊

[JFH 12,190]

17 hours ago, bakphx1 said:

That looks like an exterior envelope.  Someone else can correct me or verify, but I think the “real” envelope is inside that one.  We had the same problem, the courier envelope also said “Do not open” and caused a wasted trip to the embassy.  That doesn’t look like the actual envelope. It’s yellow with a diagonal cut on one of the corners.  I think you’re fine.

London uses white envelopes with no diagonal cut. 

[ILikeBread 43]

Had the same issue, we called the embassy and they told us to come back to have the package resealed.

[fip & jim 452]

London US Embassy guideline:

"If the visa package arrives with minor nicks or tears, you can apply a small amount of clear tape and explain to the immigration officials that the envelope was damaged in transit. If you have accidentally opened the envelope or it is extensively damaged, please contact us to request that the visa package be resealed. When you fill out a contact form to request resealing, please include your proposed date of travel."

https://uk.usembassy.gov/visas/family-immigration/entry-united-states/  What should I do if my visa package has been opened or is damaged?

 

And a more recent thread:

I guess you'll have to judge if it has "extensive damage". If the tear isn't enough that you could take out or insert papers then I'd be inclined to seal it with tape. 

Edited July 14, 2019 by fip & jim

[Bill&Matt 4]

Today I got this email from the embassy, so not sure if I should just use clear tape and print this email and bring it with me together with the envelope or I should go to the embassy and try to have it fixed.

 

Thank you for your email.

 

Based on the information you have provided, you may wish to explain to the U.S. immigration officials at the U.S. Port of Entry that your visa package was damaged during transit.  If you are concerned that the damaged area may widen, you may apply a small amount of clear tape.

 

You may also wish to visit our website at https://uk.usembassy.gov/visas/family-immigration/entry-united-states/ for important information about traveling to the United States as a visa holder, with particular reference to the United States Citizenship and Immigration Service’s Guide For New Immigrants.

 

Sincerely,

 

[fip & jim 452]

On 7/15/2019 at 2:57 PM, Bill&Matt said:

Today I got this email from the embassy, so not sure if I should just use clear tape and print this email and bring it with me together with the envelope or I should go to the embassy and try to have it fixed.

 

Thank you for your email.

 

Based on the information you have provided, you may wish to explain to the U.S. immigration officials at the U.S. Port of Entry that your visa package was damaged during transit.  If you are concerned that the damaged area may widen, you may apply a small amount of clear tape.

 

You may also wish to visit our website at https://uk.usembassy.gov/visas/family-immigration/entry-united-states/ for important information about traveling to the United States as a visa holder, with particular reference to the United States Citizenship and Immigration Service’s Guide For New Immigrants.

 

Sincerely,

 

I'd tape it and put it in a padded envelope or plastic bag (it can get even more bashed up on the journey) and take a print out of the email with you.