K1 ISSUED but still no tracking number after 13 business days

[Daniela M_______ 409]

Hello there,

 

I had my interview in Juarez on Feb 20th, got approved and as everyone else I was told my visa will be ready in 10 days tops.

 

Status in CEAC was READY

Then changed to ISSUED on Feb 27th

Then updated the date (same ISSUED status) to March 6th

 

It's been 13 business days, I email them on thurday to a support email they provide to use if the visa takes longer than 5 days (it's 5 in the website instructions and 10 in the paper they gave me) and I got this reply: 

 

Dear Applicant,

We apologize for any inconvenience. Thank you for providing your information. We have escalated this case to the appropriate department. This case will be investigated and you will be notified after we have found a solution.

Thank you for your patience,

The Contact Desk Support Team

 

I had a phone number they provided too so I called this morning and they told me to send an email to the support team.

 

Do you know if I can track this information somewhere from other timelines in Juarez? It seems that everyone is getting their visas back in 8 days but I only have like 3 timelines to compare.

 

I'm so anxious, we don't have a ticket yet but prices keep going up and my fiance already took days off for March 23rd to spend time together after my arrival.

 

 

[old-fella 109]

wait for 2 business day and if not then call them and speak to them. As usual they will say to email but then at that time give them the reference to the email you sent. 

All you can do is wait. patience

[Daniela M_______ 409]

7 minutes ago, old-fella said:

wait for 2 business day and if not then call them and speak to them. As usual they will say to email but then at that time give them the reference to the email you sent. 

All you can do is wait. patience

We have had delays in every single step of the process. This is so exhausting. 

[E & J 2018 132]

This happened to us, too, but after I sent a few emails and called them, we received the email that her visa was ready for pickup...… I was starting to get worried. I took 12-13  business days

[Daniela M_______ 409]

1 minute ago, E & J 2018 said:

This happened to us, too, but after I sent a few emails and called them, we received the email that her visa was ready for pickup...… I was starting to get worried. I took 12-13  business days

I'm already worried, I check everyday but it keeps on ISSUED status, I've been reading some people had changes before that back to AP or READY. 

 

I'll wait until wednesday morning to call again Thank you.

[E & J 2018 132]

4 minutes ago, Daniela M_______ said:

I'm already worried, I check everyday but it keeps on ISSUED status, I've been reading some people had changes before that back to AP or READY. 

 

I'll wait until wednesday morning to call again Thank you.

Yes, we were checking it like 5 times day     It will arrive any day 🙏

[old-fella 109]

we all went through it or are going through it. so all i can say is Patience is your key 

 

 

[Daniela M_______ 409]

1 minute ago, old-fella said:

we all went through it or are going through it. so all i can say is Patience is your key 

 

 

Yeah I know that. It's been a 13 months journey so far and counting. I'm trying to stay patient, but I'm also really anxious and need to vent.

[Greenbaum 12,258]

Someone just reported that it took them 3 weeks 4 days through USEM.

[Daniela M_______ 409]

6 minutes ago, Greenbaum said:

Someone just reported that it took them 3 weeks 4 days through USEM.

I'm close to that mark, 19 days (or 13 business days).

 

[Daniela M_______ 409]

Update: I decided to send another email. (Last one was on Thursday).

 

A couple of hours later I got my tracking number and IMMEDIATELY after that (2-3 min later), the support time asnwered my email with my tracking number. 

 

My visa should be here tomorrow afternoon. Thank you all.

[JohnE 57]

Very happy news.  Soon the 90 day clock will start!

 

God bless

 

 

[Daniela M_______ 409]

3 hours ago, JohnE said:

Very happy news.  Soon the 90 day clock will start!

 

God bless

 

 

Thank you! I'll go get my package this afternoon and we'll get the ticket right after that! I'm leaving in 11 days!!!! Wooohooo

Edited March 12, 2019 by Daniela M_______