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Stef & Andrew

uscis technical difficulties

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Filed: K-1 Visa Country: United Kingdom
Timeline

has anyone else been calling USCIS for a service request, and been told they're having technical difficulties? We've been calling since Monday morning when they opened and keep being told the same thing. We called 8 times on Monday, and have called twice today and keep being told the same thing.

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Filed: Lift. Cond. (apr) Country: China
Timeline

~Moved from Fam.-based AOS to USCIS Service Centers Forum~

~Inquiry about USCIS~


Completed: K1/K2 (271 days) - AOS/EAD/AP (134 days) - ROC (279 days)

"Si vis amari, ama" - Seneca

 

 

 

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Filed: IR-1/CR-1 Visa Country: Ethiopia
Timeline

yea, I called Friday and they said that but when I called Monday the lady said she put it in....I hope she did!


USCIS : 7 months
Marriage : March 21, 2014
I-130 Sent : April 18, 2014
I-130 NOA1 : April 22, 2014
I-130 Approved: November 14, 2014 
after two service request

NVC6 months
Received : December 1, 2014
Received DS-261 / AOS Bill : January 1, 2015
Pay AOS Bill : January 9, 2015
Submit DS-261 : January 7, 2015
Receive IV Bill : January 15, 2015 
called after AOS showed paid, they released it overnight)
Pay IV Bill : January 23, 2015
Send IV and AOS: January 29, 2015
Scan date: February 3, 2015
Checklist: March 19, 2015
 (only need to send south Africa police report)
Case Complete: June 3, 2015 

EMBASSY: 10 months
Interview appointment letter : December 4, 2015
Interview Date : January 21, 2016 
medical wasn't complete
Second interview date: April 4th 2016
Interview Result :APPROVED!!!

Visa Received : 4/13/2016 ( they sent us a email stating our visa was ready for pick up)

USA LIFE
US Entry :4/29/2016 
Social Security : 5/10/2016 (filed from the actual office)
State ID: 5/14/2016
Started working!!: 5/25/2016
Finally paid green card fee: 6/24/2016 ( note said we will receive it within 60 days)
Green card in hand: 7/5/2016 10 year green card we done!! 

1st king born: 6/30/2016

April 2017 update: Marriage still going strong, baby boy getting bigger. Life is good 

 

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All connected to the website problem no doubt.


Spoiler

 

K1

15 November 2013: Sent I-129F Package 

21 November 2013: NOA1 

20 December 2013: NOA2

23 January 2014: Medical (London)

11 April 2014: Interview - Approved!

29 April 2014: POE Chicago

20 June 2014: Married in DC

AOS

7 July 2014: Mailed AOSEAD & AP forms via USPS

14 July 2014: NOA1 Text & E-Mails (x3) received at 23:52hrs (Received Date: 07/11/2014)

14 July 2014: Cheque cashed & I-485 transferred to Nebraska Service Centre

18 July 2014: NOA1 hardcopy received (x3)

22 July 2014: Biometrics Letter rec'd (Appointment 07/31/2014)

23 July 2014: Early Biometrics walk-in at Cincinnati office successful!

05 September 2014: EAD & AP approved! (texts rec'd 16:45hrs)

11 September 2014: EAD/AP card mailed

12 September 2014: EAD/AP card in hand (delivered 9:54am)

18 October 2014: Potential interview waiver letter rec'd (Dated: 10/15/2014)

19 May 2015: I-485 approved! (No interview) Welcome letter mailed!

23 May 2015: I-797 (NOA2) Welcome notice received

27 May 2015: Green card received

 

ROC

ROC filing window opens 18 February 2017

16 February 2017: ROC packet mailed to CSC

18 February 2017: USPS Tracking - Ready for collection from PO Box

25 February 2017: NOA1 received dated 02/21/2017

03 March 2017: Received biometrics appointment letter dated 25th February 2017. Appointment on 16 March 2017.

16 March 2017: Biometrics completed

08 March 2018: Case (allegedly) transferred to the National Benefits Center (presumably for a combo interview)

04 April 2019: ROC approved (as part of N-400 combo interview)

N-400

18 February 2018: N-400 Application submitted online

21 February 2018: NOA1 Rreceived

23 February 2018: Biometrics appointment letter received. Appointment 13 March 2018. 

27 April 2018: Interview notice received. Interview Date: June 5, 2018. Request to reschedule sent as out of the country at that time.

04 April 2019: Attended interview ... PASSED!

11 April 2019: Oath ceremony

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Filed: K-1 Visa Country: United Kingdom
Timeline

yea, I called Friday and they said that but when I called Monday the lady said she put it in....I hope she did!

We called 8 times on Monday, from when they opened to when they closed and each time they told us they had technical difficulties. Called again twice today, and got told the same thing. So we STILL haven't had a request placed.

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Filed: Other Country: Kyrgyzstan
Timeline

Same here:(((

Some of friends are able to see their status. It's odd that some of us able to check.

May be they currently working on our cases that is why we are having this error

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Filed: IR-1/CR-1 Visa Country: Ethiopia
Timeline

We called 8 times on Monday, from when they opened to when they closed and each time they told us they had technical difficulties. Called again twice today, and got told the same thing. So we STILL haven't had a request placed.

Yea Friday she was like oh nothing is working call back in a hour I didn't I called back Monday and she was having issues but told me to hold on and she came back and was like ok its working ill place your request. so who knows ill see in a week or so and if I don't hear the response back from my request ill call again . Hope you get your request in soon!


USCIS : 7 months
Marriage : March 21, 2014
I-130 Sent : April 18, 2014
I-130 NOA1 : April 22, 2014
I-130 Approved: November 14, 2014 
after two service request

NVC6 months
Received : December 1, 2014
Received DS-261 / AOS Bill : January 1, 2015
Pay AOS Bill : January 9, 2015
Submit DS-261 : January 7, 2015
Receive IV Bill : January 15, 2015 
called after AOS showed paid, they released it overnight)
Pay IV Bill : January 23, 2015
Send IV and AOS: January 29, 2015
Scan date: February 3, 2015
Checklist: March 19, 2015
 (only need to send south Africa police report)
Case Complete: June 3, 2015 

EMBASSY: 10 months
Interview appointment letter : December 4, 2015
Interview Date : January 21, 2016 
medical wasn't complete
Second interview date: April 4th 2016
Interview Result :APPROVED!!!

Visa Received : 4/13/2016 ( they sent us a email stating our visa was ready for pick up)

USA LIFE
US Entry :4/29/2016 
Social Security : 5/10/2016 (filed from the actual office)
State ID: 5/14/2016
Started working!!: 5/25/2016
Finally paid green card fee: 6/24/2016 ( note said we will receive it within 60 days)
Green card in hand: 7/5/2016 10 year green card we done!! 

1st king born: 6/30/2016

April 2017 update: Marriage still going strong, baby boy getting bigger. Life is good 

 

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Filed: K-1 Visa Country: United Kingdom
Timeline

Same here:(((

Some of friends are able to see their status. It's odd that some of us able to check.

May be they currently working on our cases that is why we are having this error

I'm not having issues with the website, ive been calling to put in a service request but they keep saying they cant because of technical difficulties. But others on this site, have had no issues placing one today :/

Yea Friday she was like oh nothing is working call back in a hour I didn't I called back Monday and she was having issues but told me to hold on and she came back and was like ok its working ill place your request. so who knows ill see in a week or so and if I don't hear the response back from my request ill call again . Hope you get your request in soon!

Yea, my husband kept calling, because they said to call back, and nothing ugh! he's calling again right now, so im really hoping it works this time. Thank you! Hope you receive your EAD soon!

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They did a major update to the website. It caused alot of errors. Just chill out and wait a day or two. You can do a service request online if you can get in.


Married March 9, 2013
NOA1 I-130 April 12, 2013

Transferred to TSC Nov 27, 2013
APPROVED March 18, 2014 FINALLY ! ! ! !! 11 MONTHS & 6 LONG DAYS FOR MY NOA2
Case shipped from TSC to NVC March 21, 2014
Rec'd NOA2 hard copy March 22, 2014
Case rec'd & Case Number assigned April 1, 2014
AMAZING !!!
PAID IV and AOS fees online April 5, 2014
Fees show paid/DS 260 avail. /DS260 submitted/AOS&IV pkg sent April 9, 2014
FEDEX delivered @ NVC April 11, 2014
Revised AOS pkg delivered April 15, 2014
AOS & IV rec'd& scanned in @ NVC April 15, 2014
Revised AOS scanned April 18, 2014
AOS checklist for income and IV pkg April 30, 2014 (checklist expected due to Lawyers mistakes)
DS260 accepted April 30, 2014
Checklist for Birth cert/police cert May 1, 2014
AOS accepted May 5, 2014

Birth cert scanned MAY 8, 2014

CASE COMPLETE JUNE 4, 2014 CC letter received via email June 11, 2014

INTERVIEW JULY 15, 2014

Waiver finally FedEx'd to Phoenix Lockbox August 21, 2014

WAIVER APPROVED December 17, 2014

Received Instruction Letter via email December 23, 2014

Final Embassy Appointment January 5, 2015 YAY !

Visa ISSUED January 12, 2015

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Filed: IR-1/CR-1 Visa Country: Ethiopia
Timeline

I'm not having issues with the website, ive been calling to put in a service request but they keep saying they cant because of technical difficulties. But others on this site, have had no issues placing one today :/

Yea, my husband kept calling, because they said to call back, and nothing ugh! he's calling again right now, so im really hoping it works this time. Thank you! Hope you receive your EAD soon!

im still at the starting process for my spouse , he is still in his country! but I needed to put in a request due to them saying I was pending security checks 30 days ago...so on and so on... I hope he got through!! good luck on your journey!!

Edited by ItsGonnaBeWorthIt

USCIS : 7 months
Marriage : March 21, 2014
I-130 Sent : April 18, 2014
I-130 NOA1 : April 22, 2014
I-130 Approved: November 14, 2014 
after two service request

NVC6 months
Received : December 1, 2014
Received DS-261 / AOS Bill : January 1, 2015
Pay AOS Bill : January 9, 2015
Submit DS-261 : January 7, 2015
Receive IV Bill : January 15, 2015 
called after AOS showed paid, they released it overnight)
Pay IV Bill : January 23, 2015
Send IV and AOS: January 29, 2015
Scan date: February 3, 2015
Checklist: March 19, 2015
 (only need to send south Africa police report)
Case Complete: June 3, 2015 

EMBASSY: 10 months
Interview appointment letter : December 4, 2015
Interview Date : January 21, 2016 
medical wasn't complete
Second interview date: April 4th 2016
Interview Result :APPROVED!!!

Visa Received : 4/13/2016 ( they sent us a email stating our visa was ready for pick up)

USA LIFE
US Entry :4/29/2016 
Social Security : 5/10/2016 (filed from the actual office)
State ID: 5/14/2016
Started working!!: 5/25/2016
Finally paid green card fee: 6/24/2016 ( note said we will receive it within 60 days)
Green card in hand: 7/5/2016 10 year green card we done!! 

1st king born: 6/30/2016

April 2017 update: Marriage still going strong, baby boy getting bigger. Life is good 

 

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Filed: K-1 Visa Country: United Kingdom
Timeline

They did a major update to the website. It caused alot of errors. Just chill out and wait a day or two. You can do a service request online if you can get in.

I'm not going to "chill out" seeing as I've been getting this answer, since Friday, every time I've called. And no, can't put in a request online, because the I-765 form is not an option to file an online request.

im still at the starting process for my spouse , he is still in his country! but I needed to put in a request due to them saying I was pending security checks 30 days ago...so on and so on... I hope he got through!! good luck on your journey!!

They still gave him the same answer :( and good luck on your journey too!

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When you finally realize you can't rush the USCIS, your journey will become much easier. It took me a long time to realize that. If they are having technical difficulties and can't view cases, they can't tell you anything. There are no miracles at the USCIS. You have to relax an let the technical difficulties get fixed.

Edited by LoveMyTico

Married March 9, 2013
NOA1 I-130 April 12, 2013

Transferred to TSC Nov 27, 2013
APPROVED March 18, 2014 FINALLY ! ! ! !! 11 MONTHS & 6 LONG DAYS FOR MY NOA2
Case shipped from TSC to NVC March 21, 2014
Rec'd NOA2 hard copy March 22, 2014
Case rec'd & Case Number assigned April 1, 2014
AMAZING !!!
PAID IV and AOS fees online April 5, 2014
Fees show paid/DS 260 avail. /DS260 submitted/AOS&IV pkg sent April 9, 2014
FEDEX delivered @ NVC April 11, 2014
Revised AOS pkg delivered April 15, 2014
AOS & IV rec'd& scanned in @ NVC April 15, 2014
Revised AOS scanned April 18, 2014
AOS checklist for income and IV pkg April 30, 2014 (checklist expected due to Lawyers mistakes)
DS260 accepted April 30, 2014
Checklist for Birth cert/police cert May 1, 2014
AOS accepted May 5, 2014

Birth cert scanned MAY 8, 2014

CASE COMPLETE JUNE 4, 2014 CC letter received via email June 11, 2014

INTERVIEW JULY 15, 2014

Waiver finally FedEx'd to Phoenix Lockbox August 21, 2014

WAIVER APPROVED December 17, 2014

Received Instruction Letter via email December 23, 2014

Final Embassy Appointment January 5, 2015 YAY !

Visa ISSUED January 12, 2015

event.png

event.png







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Filed: K-1 Visa Country: United Kingdom
Timeline

When you finally realize you can't rush the USCIS, your journey will become much easier. It took me a long time to realize that. If they are having technical difficulties and can't view cases, they can't tell you anything. There are no miracles at the USCIS. You have to relax an let the technical difficulties get fixed.

I'm not trying to rush them, just trying to put a request in. They can view my case just fine, just like I can online. The technical difficulties they're supposedly having is with just placing requests, but yet others on this site that called I the same days I did, had no issues placing one. So in all reality I will not chill out or relax, seeing as nothing seems to be said the same to everyone else as it is to me.

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Filed: IR-1/CR-1 Visa Country: Barbados
Timeline

I'm still getting a validation error when I try to check case status. Oh well...


Met - March 28, 2013

Married - May 28, 2014

NOA1 - June 16, 2014

NOA2 - November, 26, 2014

Sent to NVC - December 3, 2014

NVC Received - December 15, 2014

Case # Issued - January 20, 2015

AOS and IV Invoiced - January 21, 2015

AOS and IV Paid - January 22, 2015

AOS Shows as Paid - January 23, 2015

Submitted DS-260 - January 28, 2015

Receive Barcoded Document Cover Sheet and sent docs to lawyer - January 29, 2015

event.png

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Filed: AOS (apr) Country: Philippines
Timeline

I'm still getting a validation error when I try to check case status. Oh well...

Same here. Hopefully they will fix it as soon as possible. It is frustrating but don't have a choice but to wait patiently. ?


I am the beneficiary. ?

AOS timeline from K1

08-25-2014 - Mailed i485 packet via USPS

08-27-2014 - Packet delivered and signed by S. Bush

09-10-2014 - Email and txt notification received ???

09-17-2014 - Notice of Action (hard copy) received in mail dated 09/10/2014

09-17-2014 - Case Status changed from Acceptance to Initial Review

09-26-2014 - Biometrics Appointment Letter received and is scheduled on 10/06/2014 ???

10-06-2014 - Biometrics is done successfully. ???

12-01-2014 - I-797C notice (interview appointment letter) received, the uscis letter postmark is the same date

as our interview appointment date 11-25-2014 ??? U N B E L I E V A B L E !!!!

12-08-2014 - Interview appointment re-scheduled on 01-09-2015 ??? RELIEVED AND GRATEFUL

12-12-2014 - Online status changed to "Testing & Interview".

01-09-2015 - Interview Appointment Date ???

01-09-2015 - AOS application APPROVED! Case Status changed to card production and Welcome Notice mailed. ???

01-15-2015 - Welcome Notice received. ???

01-16-2015 - New card was mailed ??????

01-16-2015 - Case status online updated to "card was picked up by the USPS", tracking number received.

01-17-2015 - Received notification from USCIS and USPS that the card has been delivered. But only to find out that it was not delivered in our mailbox.

01-17 to 01-19-2015 - Green Card Missing.

01-20-2015 Green Card received. The carrier found it! ??? and delivered it to us. So relieved and thankful. ???

THANK YOU VISAJOURNEY AND TO ITS MEMBERS! YOU ARE ALL PART OF OUR VISA JOURNEY. ???

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