My husbands IV appointment is next Thursday (Oct 5th) and he got an email to register his appointment, however, when I try to do it/create a new account I am unable to. When I did my IV interview 2.5 years ago this was not part of the process. Is anyone else interviewing in Barbados having this issue with registering. I have included email content below:
Dear Immigrant Visa Applicant,
The Immigrant Visa Unit at the Consular Section in Bridgetown requires all immigrant visa applicants to register their appointment and select a delivery location for the return of their passport before attending the scheduled visa interview.
You are receiving this email message because you have not completed the registration process. To complete registration, click on the link (https://ais.usvisa-info.com/en-BB/iv/account). Your case number is: Bxxxxxxxxxxxx When registering, enter your case number exactly as it is displayed in this email.
Do not create multiple accounts using the same case number when registering your appointment. Visa dependants should be added to the principal applicant account.
Failure to complete this requirement prior to your interview may result in processing delays of your immigrant visa application.
CSRA Visa Information Services