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muskan4eva

omg these operators r not transfereing me to supervisor???

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

like seriously, i have tried every way of requesting them to transfer me to the supervisor. they freakin' dont understand......

i know they're reviewing my ds230 packet again for that stupid birth cert. that they thought isn't original but i want my husband to get another original one made and mail it to me; it takes time for mail to get here.

i was thinking if i can talk to the supervisor and ask him/her exactly what was wrong wid it.

how else can i reach to the supervisor?? what r the things i should tell the operator so they would transfer me...


IR-1 / CR-1 Visa

2010-04-19: approved online wohoooo

2010-04-24: NOA2 hardcopy received

2010-04-26: gave 2 email addresses and assigned case #

2010-04-27: received/sent ds3032, AOS bill

2010-05-01: IV bill became available online/paid

2010-05-06: sent in DS230 package via express mail 9:07am

2010-05-11: NVC acknowledges the receipt of AOS on 05/05

2010-05-13: operator told me that AOS sent to supervisor for review....

2010-05-14: AVR changes to received the checklist letter response on 5/13

2010-05-23: RFE for original birth cert. (i did sent original).......arghhh

2010-05-24: BC under review by some department

2010-06-02: sent in original BC again and previous BC is still under review

2010-06-10: NVC recognizes BC into their system

2010-06-15: BC under review

2010-06-21: SIF!!!!!omggggg soo happy 57 days in NVC process

2010-06-28: interview on Aug. 19, 8am.

2010-08-19: interview went fine but he's put into AP :(

2011-01-09: almost 5 months in AP "still pending"

2011-02-06: 5 and half months and still counting......when is this torture going to end....

2011-02-20: 6 months still no answer..........

2011-03-08: more than 200 days passed in AP..................(

2011-03-24: visa has been issued today. hurayyyyyyyyyy finally wait is overrrr.

2011-03-26: got the passport wohoooo

event.png

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Filed: Citizen (apr) Country: Nigeria
Timeline

It can be a matter of attitude. If your language here is a hint of your frustration level you may have to calm down a bit. I know the help desk people where I am at don't respond well to pushy people especially if any variant of the F word is involved. The best is usually to politely ask for assistance. See if there is someone that can "explain" your RFE letter.

good luck

like seriously, i have tried every way of requesting them to transfer me to the supervisor. they freakin' dont understand......

i know they're reviewing my ds230 packet again for that stupid birth cert. that they thought isn't original but i want my husband to get another original one made and mail it to me; it takes time for mail to get here.

i was thinking if i can talk to the supervisor and ask him/her exactly what was wrong wid it.

how else can i reach to the supervisor?? what r the things i should tell the operator so they would transfer me...


This will not be over quickly. You will not enjoy this.

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Filed: Country: Romania
Timeline

like seriously, i have tried every way of requesting them to transfer me to the supervisor. they freakin' dont understand......

i know they're reviewing my ds230 packet again for that stupid birth cert. that they thought isn't original but i want my husband to get another original one made and mail it to me; it takes time for mail to get here.

i was thinking if i can talk to the supervisor and ask him/her exactly what was wrong wid it.

how else can i reach to the supervisor?? what r the things i should tell the operator so they would transfer me...

I' m wondering if they changed their policy recently. I asked to speak to supervisors, on two different occasions, and I was never transferred. The operators put me on hold, talked to their supervisors, and then relayed their message to me. I think I am assertive enough, and they probably would have transferred me if something in their policy had not changed. I'm sorry about all the frustration and stress this is causing you...

Edited by gina_raluca

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Filed: IR-1/CR-1 Visa Country: Italy
Timeline

wow you have same problem like mine. I had issue with police certificate. I DID mail Italian Police Cerf. and they gave me RFE. They told me that I have Serbian police cerf...not Italian one. #######? I never sent Serbian one...and I requested for Supervisor. They did review it and told me to wait 10-15 days. i gave up and decide to mail it again. Its not easy---its better for you to sent it again instead of waiting for supervisor review...its waste of time.


MY TIMELINE

USCIS- CALIFORNIA

09-30-09-sends I-130

03-04-10-received NO2 (APPROVED)

NVC

03-10-2010- new case number

03-12-2010-NVC sends fee bills & packet 3

03-23-2010-received packet 3 instructions & fee bills

03-24-2010-pay I-864 & IV ONLINE

03-27-2010-shows PAID bill online

04-15-2010- sent DS-230& AOS packets

04-26-2010- AVR: received both packets

05-04-2010- AOS is approved

05-05-2010- RFE on police Certificate

05-05-2010- Called NVC to request to re-check on police certificate

05-07-2010- Received e-mail from NVC- Missing document checklist

05-08-2010- sent the copy of original Italian police certificate, along with the English translation with Overnight Express mail

05-12-2010- NVC received RFE & signed

05-19-2010-AVR:received checklist response

06-02-2010- Sign in Failed

06-03-2010-Case Completed per AVR

06-11-2010- Received interview date via email

US Embassy- Naples, Italy

07-26-2010- Medical Examination

07-27-2010- Interview 8 am!APPROVED!!!!

08-02-2010- POE Atlanta

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

they don't even know exactly what's wrong with the certificate they have unless they review it again. i dont know what info. r they looking for in BC, if its not original what do they want to have in it???

i can't ask my husband to get a new one unless i know what's exactly wrong with the one NVC has...


IR-1 / CR-1 Visa

2010-04-19: approved online wohoooo

2010-04-24: NOA2 hardcopy received

2010-04-26: gave 2 email addresses and assigned case #

2010-04-27: received/sent ds3032, AOS bill

2010-05-01: IV bill became available online/paid

2010-05-06: sent in DS230 package via express mail 9:07am

2010-05-11: NVC acknowledges the receipt of AOS on 05/05

2010-05-13: operator told me that AOS sent to supervisor for review....

2010-05-14: AVR changes to received the checklist letter response on 5/13

2010-05-23: RFE for original birth cert. (i did sent original).......arghhh

2010-05-24: BC under review by some department

2010-06-02: sent in original BC again and previous BC is still under review

2010-06-10: NVC recognizes BC into their system

2010-06-15: BC under review

2010-06-21: SIF!!!!!omggggg soo happy 57 days in NVC process

2010-06-28: interview on Aug. 19, 8am.

2010-08-19: interview went fine but he's put into AP :(

2011-01-09: almost 5 months in AP "still pending"

2011-02-06: 5 and half months and still counting......when is this torture going to end....

2011-02-20: 6 months still no answer..........

2011-03-08: more than 200 days passed in AP..................(

2011-03-24: visa has been issued today. hurayyyyyyyyyy finally wait is overrrr.

2011-03-26: got the passport wohoooo

event.png

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

wow you have same problem like mine. I had issue with police certificate. I DID mail Italian Police Cerf. and they gave me RFE. They told me that I have Serbian police cerf...not Italian one. #######? I never sent Serbian one...and I requested for Supervisor. They did review it and told me to wait 10-15 days. i gave up and decide to mail it again. Its not easy---its better for you to sent it again instead of waiting for supervisor review...its waste of time.

according to ur timeline, they re-reviewed ur police certificate and replied bak to u in 2 days right?? coz that's what they're telling me that my BC is under review by the department and wait 8-15 business days. it means i should hear something by tomorrow...


IR-1 / CR-1 Visa

2010-04-19: approved online wohoooo

2010-04-24: NOA2 hardcopy received

2010-04-26: gave 2 email addresses and assigned case #

2010-04-27: received/sent ds3032, AOS bill

2010-05-01: IV bill became available online/paid

2010-05-06: sent in DS230 package via express mail 9:07am

2010-05-11: NVC acknowledges the receipt of AOS on 05/05

2010-05-13: operator told me that AOS sent to supervisor for review....

2010-05-14: AVR changes to received the checklist letter response on 5/13

2010-05-23: RFE for original birth cert. (i did sent original).......arghhh

2010-05-24: BC under review by some department

2010-06-02: sent in original BC again and previous BC is still under review

2010-06-10: NVC recognizes BC into their system

2010-06-15: BC under review

2010-06-21: SIF!!!!!omggggg soo happy 57 days in NVC process

2010-06-28: interview on Aug. 19, 8am.

2010-08-19: interview went fine but he's put into AP :(

2011-01-09: almost 5 months in AP "still pending"

2011-02-06: 5 and half months and still counting......when is this torture going to end....

2011-02-20: 6 months still no answer..........

2011-03-08: more than 200 days passed in AP..................(

2011-03-24: visa has been issued today. hurayyyyyyyyyy finally wait is overrrr.

2011-03-26: got the passport wohoooo

event.png

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

i am new here in this forum but i read it daily, i have a question to sandra and malden did u recieve any answer from the supervisor and whether it is hopeful,please i am in same boat ,submittted original and believed to be not origional, moreovr NVC sent me two checklist letters not asked but at the end they require.

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Filed: AOS (apr) Country: Vietnam
Timeline

I talked to my congressional rep last Friday.. They were in a conference with NVC and USCIS all last week and one of the topics was the front line CSR's managing the customers(us), not going off script and dealing with cutomers at that level... it could have resulted in a more difficult time trying to get escalated...


"Every one of us bears within himself the possibilty of all passions, all destinies of life in all its forms. Nothing human is foreign to us" - Edward G. Robinson.

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

i am new here in this forum but i read it daily, i have a question to sandra and malden did u recieve any answer from the supervisor and whether it is hopeful,please i am in same boat ,submittted original and believed to be not origional, moreovr NVC sent me two checklist letters not asked but at the end they require.

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

alright so finally some nice operator transferred me to the supervisor by asking only once. unfortunately, supervisor wasn't able to help me and she told me exactly what the operator said "wait for 10-15 days, we can't tell u anything until the re-review happens on birth cert"......arghh i thought she would b able to help me. so now i should wait and watch what decision they make on it. i haven't received the mail from my husband so in meantime they'll hopefully b done with reviewing.


IR-1 / CR-1 Visa

2010-04-19: approved online wohoooo

2010-04-24: NOA2 hardcopy received

2010-04-26: gave 2 email addresses and assigned case #

2010-04-27: received/sent ds3032, AOS bill

2010-05-01: IV bill became available online/paid

2010-05-06: sent in DS230 package via express mail 9:07am

2010-05-11: NVC acknowledges the receipt of AOS on 05/05

2010-05-13: operator told me that AOS sent to supervisor for review....

2010-05-14: AVR changes to received the checklist letter response on 5/13

2010-05-23: RFE for original birth cert. (i did sent original).......arghhh

2010-05-24: BC under review by some department

2010-06-02: sent in original BC again and previous BC is still under review

2010-06-10: NVC recognizes BC into their system

2010-06-15: BC under review

2010-06-21: SIF!!!!!omggggg soo happy 57 days in NVC process

2010-06-28: interview on Aug. 19, 8am.

2010-08-19: interview went fine but he's put into AP :(

2011-01-09: almost 5 months in AP "still pending"

2011-02-06: 5 and half months and still counting......when is this torture going to end....

2011-02-20: 6 months still no answer..........

2011-03-08: more than 200 days passed in AP..................(

2011-03-24: visa has been issued today. hurayyyyyyyyyy finally wait is overrrr.

2011-03-26: got the passport wohoooo

event.png

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I am in almost the same boat. We sent in one PCC, per the NVC website, but in reality they require another type. So we made that sent it in, and got an RFE for a third PCC. I've emailed the NVC, talked to 3 operators and a supervisor and they all say wait 8-15 days for review.

What are the chances they get it right on review? My hopes aren't very high considering everything

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Filed: IR-1/CR-1 Visa Country: China
Timeline

Were you adamant about what you needed, with the supervisor? Eye-ball review of the document, stating that it IS the original document?

If you have a moment, please tell us exactly, that dialog.


Sometimes my language usage seems confusing - please feel free to 'read it twice', just in case !
Ya know, you can find the answer to your question with the advanced search tool, when using a PC? Ditch the handphone, come back later on a PC, and try again.

-=-=-=-=-=R E A D ! ! !=-=-=-=-=-

Whoa Nelly ! Want NVC Info? see http://www.visajourney.com/wiki/index.php/NVC_Process

Congratulations on your approval ! We All Applaud your accomplishment with Most Wonderful Kissies !

 

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

yep i explained her that other documents (police/marriage cert.) had blue stamp/signatures and BC has everything filled out in black ink plus the stamp too. so maybe in contrast with the other doc's they thought this was a photocopy. she replied i dont have the documents in front of me so i can't do anything until the department reviews it again and put a note on it exactly what they're looking for. i was like isn't there anything u can do about it? she said no wait for 10-15 days of the outcome.

she was basically telling me exactly what the operators r telling me wait for 10-15 days, and a note after the review that'll determine what's wrong with BC etc. etc. :(

i told her i wasn't stupid enough to attach a photocopy to delay my case. everything else went in fine, y this...


IR-1 / CR-1 Visa

2010-04-19: approved online wohoooo

2010-04-24: NOA2 hardcopy received

2010-04-26: gave 2 email addresses and assigned case #

2010-04-27: received/sent ds3032, AOS bill

2010-05-01: IV bill became available online/paid

2010-05-06: sent in DS230 package via express mail 9:07am

2010-05-11: NVC acknowledges the receipt of AOS on 05/05

2010-05-13: operator told me that AOS sent to supervisor for review....

2010-05-14: AVR changes to received the checklist letter response on 5/13

2010-05-23: RFE for original birth cert. (i did sent original).......arghhh

2010-05-24: BC under review by some department

2010-06-02: sent in original BC again and previous BC is still under review

2010-06-10: NVC recognizes BC into their system

2010-06-15: BC under review

2010-06-21: SIF!!!!!omggggg soo happy 57 days in NVC process

2010-06-28: interview on Aug. 19, 8am.

2010-08-19: interview went fine but he's put into AP :(

2011-01-09: almost 5 months in AP "still pending"

2011-02-06: 5 and half months and still counting......when is this torture going to end....

2011-02-20: 6 months still no answer..........

2011-03-08: more than 200 days passed in AP..................(

2011-03-24: visa has been issued today. hurayyyyyyyyyy finally wait is overrrr.

2011-03-26: got the passport wohoooo

event.png

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Filed: IR-1/CR-1 Visa Country: Italy
Timeline

i requested them to review under supervisor. after 2 days, they e-mail to me with missing document attach barcode and i decide to mail it again along with barcode. i called NVC and told them that i recieved email and they suggest me to mail it no matter what even though supervisor are reviewing my PCC again. they are still reviewing at the same time im mailing another PCC.


MY TIMELINE

USCIS- CALIFORNIA

09-30-09-sends I-130

03-04-10-received NO2 (APPROVED)

NVC

03-10-2010- new case number

03-12-2010-NVC sends fee bills & packet 3

03-23-2010-received packet 3 instructions & fee bills

03-24-2010-pay I-864 & IV ONLINE

03-27-2010-shows PAID bill online

04-15-2010- sent DS-230& AOS packets

04-26-2010- AVR: received both packets

05-04-2010- AOS is approved

05-05-2010- RFE on police Certificate

05-05-2010- Called NVC to request to re-check on police certificate

05-07-2010- Received e-mail from NVC- Missing document checklist

05-08-2010- sent the copy of original Italian police certificate, along with the English translation with Overnight Express mail

05-12-2010- NVC received RFE & signed

05-19-2010-AVR:received checklist response

06-02-2010- Sign in Failed

06-03-2010-Case Completed per AVR

06-11-2010- Received interview date via email

US Embassy- Naples, Italy

07-26-2010- Medical Examination

07-27-2010- Interview 8 am!APPROVED!!!!

08-02-2010- POE Atlanta

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Filed: IR-1/CR-1 Visa Country: Pakistan
Timeline

yea i will mail them no matter what. i'll receive the BC in mail on friday from husband so i'll express mail it to NVC. they're still reviweing my BC lets see what decision they make until friday if not then i'll mail them another one.


IR-1 / CR-1 Visa

2010-04-19: approved online wohoooo

2010-04-24: NOA2 hardcopy received

2010-04-26: gave 2 email addresses and assigned case #

2010-04-27: received/sent ds3032, AOS bill

2010-05-01: IV bill became available online/paid

2010-05-06: sent in DS230 package via express mail 9:07am

2010-05-11: NVC acknowledges the receipt of AOS on 05/05

2010-05-13: operator told me that AOS sent to supervisor for review....

2010-05-14: AVR changes to received the checklist letter response on 5/13

2010-05-23: RFE for original birth cert. (i did sent original).......arghhh

2010-05-24: BC under review by some department

2010-06-02: sent in original BC again and previous BC is still under review

2010-06-10: NVC recognizes BC into their system

2010-06-15: BC under review

2010-06-21: SIF!!!!!omggggg soo happy 57 days in NVC process

2010-06-28: interview on Aug. 19, 8am.

2010-08-19: interview went fine but he's put into AP :(

2011-01-09: almost 5 months in AP "still pending"

2011-02-06: 5 and half months and still counting......when is this torture going to end....

2011-02-20: 6 months still no answer..........

2011-03-08: more than 200 days passed in AP..................(

2011-03-24: visa has been issued today. hurayyyyyyyyyy finally wait is overrrr.

2011-03-26: got the passport wohoooo

event.png

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