NVC hasn't received our petition yet. It's been 8 weeks

[A.M.E 1]

Hi everyone,

So, we were approved on November 8, 2013. We've been calling the NVC every other day (I already know my case number and the Department of State phone number by heart!) and they always say the same thing: it's not there yet.
My fiance even scanned the I-797 and sent it to nvcresearch@state.gov but apparently nothing has been done. I'm always sending e-mails to NVCINQUIRY@state.gov and this was their last response:

'Dear Sir/Madam:


Thank you for your inquiry. We do not have a record of receiving your petition. If U.S. Citizenship and Immigration Services (USCIS) approved your petition more than eight weeks ago, send us a scanned copy of your I-797 or I-171 Notice of Action -- Approval Notice. You can email the scan to nvcresearch@state.gov.

Please type your receipt number in the subject line of your email. If you have more than one petition, please send a separate email for each petition. We will contact USCIS on your behalf to find your petition.

Before you send us an email, please check your Notice of Action. If it says USCIS retained your petition, or if it is any type of notice other than an approval, you should contact USCIS. You can reach them at 1-800-375-5283 or on their website at uscis.gov for more information.


Misty

National Visa Center
Written Inquiry Unit
Serco Inc, Support Contractor'

I guess I should not start pulling my hair out but this can get really stressful and I'm starting to get worried. I don't know what to do. My fiance is at work now but I'll tell him to call USCIS and maybe scan the I-797 and then send it to nvcresearch@state.gov again.

[Pitaya 2,577]

~Moved from K-1 Process to USCIS Service Centers Forum~

~Inquiry USCIS Service Center~

[dwheels76 5,463]

Hi everyone,

So, we were approved on November 8, 2013. We've been calling the NVC every other day (I already know my case number and the Department of State phone number by heart!) and they always say the same thing: it's not there yet.

My fiance even scanned the I-797 and sent it to nvcresearch@state.gov but apparently nothing has been done. I'm always sending e-mails to NVCINQUIRY@state.gov and this was their last response:

'Dear Sir/Madam:

Thank you for your inquiry. We do not have a record of receiving your petition. If U.S. Citizenship and Immigration Services (USCIS) approved your petition more than eight weeks ago, send us a scanned copy of your I-797 or I-171 Notice of Action -- Approval Notice. You can email the scan to nvcresearch@state.gov.

Please type your receipt number in the subject line of your email. If you have more than one petition, please send a separate email for each petition. We will contact USCIS on your behalf to find your petition.

Before you send us an email, please check your Notice of Action. If it says USCIS retained your petition, or if it is any type of notice other than an approval, you should contact USCIS. You can reach them at 1-800-375-5283 or on their website at uscis.gov for more information.

Misty

National Visa Center

Written Inquiry Unit

Serco Inc, Support Contractor'

I guess I should not start pulling my hair out but this can get really stressful and I'm starting to get worried. I don't know what to do. My fiance is at work now but I'll tell him to call USCIS and maybe scan the I-797 and then send it to nvcresearch@state.gov again.

If they have no record of you how could you have gotten a case# than. Have you checked with your embassy? Have you checked the CEAC website for your case# which would start with RDJ.

[dwheels76 5,463]

I am confused you say case# but you couldn't have gotten one yet. So guess confused exactly what is going on. Until NVC gets your peititon you need to be dealing with USCIS. Have your finace' call USCIS and ask for a Tier 2 Supervisor. The operators answering the phone can not help uyou nor do they know anything.

I know CSC is very slow sending in petitions. You need to ask the Tier 2 Supervisor "when did my petition physically leave the Service center"? They are to give you an exact date. Than you can tell them your story how its been 8 weeks all that. You need to stay on this so it doesn't turn into a lost petition and you have to start all over again.

[A.M.E 1]

My case file is not at the NVC yet but it was approved by the USCIS on November 8. I know that for sure because that's what they say on the USCIS website when I go to 'Check your case status'. My case number is printed in the I-797 document. Here's the message "On November 8, 2013, we mailed you a notice that we have approved this I129F PETITION FOR FIANCE(E). Please follow any instructions on the notice. If you move before you receive the notice, call customer service at 1-800-375-5283."

By case # I mean the receipt number, the one in the Notice of Action(I-797) document

[A.M.E 1]

Thank you, dwheels76. I will tell my fiance to do so. Thank you very much. I am really worried about it, especially because I know this girl who applied for a K1 visa one week after we did and her case went to CSC just like ours and she already got her RDJ number, her case is already at the US Consulate in Rio de Janeiro

[dwheels76 5,463]

Thank you, dwheels76. I will tell my fiance to do so. Thank you very much. I am really worried about it, especially because I know this girl who applied for a K1 visa one week after we did and her case went to CSC just like ours and she already got her RDJ number, her case is already at the US Consulate in Rio de Janeiro

Okay you don't have a case# thats what I was trying to understand. The RDJ is the case#. USCIS is the receipt # I would gather its starts with CSC.

Unfortunately some these petitions take abit to arrve at NVC and USCIS nor NVC knows where.

Yes just have your finace' contact USCIS and do that and also tell him to scan the I-797 to NVC and get them also checking into it. Keep on them.

[Girl from Celebes 588]

My case file is not at the NVC yet but it was approved by the USCIS on November 8. I know that for sure because that's what they say on the USCIS website when I go to 'Check your case status'. My case number is printed in the I-797 document. Here's the message "On November 8, 2013, we mailed you a notice that we have approved this I129F PETITION FOR FIANCE(E). Please follow any instructions on the notice. If you move before you receive the notice, call customer service at 1-800-375-5283."

By case # I mean the receipt number, the one in the Notice of Action(I-797) document

CSC is well known for being slow sent the approval petition to NVC. There a lot VJers here complained about them. Which number did you use to call them? I've got my case number through Dos (Visa Unit) not NVC, 2 weeks from my approval date.

[A.M.E 1]

Girl from Celebs, I've only been calling the DOS (Department of State), they answer it faster. 1 202 4857600, right?

[Girl from Celebes 588]

Girl from Celebs, I've only been calling the DOS (Department of State), they answer it faster. 1 202 4857600, right?

Correct. They are faster. I've got my case number from them 2 weeks from my approval date on USCIS website.

[Crumulent 7]

I've contacted the USCIS about mine (6 weeks and counting). They told me that there's a 90 day window, and unless it is past 90 days, they won't do anything to investigate because they don't consider it an issue yet.