blessedbeyond

@millefleur I empathize with your situation. My case was at a standstill until I had a breakthrough last week. I'm a March 2020 filer, and I had no updates about my case. I emailed USCIS last October and got the exact generic response you were given above. I resorted to calling them constantly between December 2020 and this past January. It was after my fourth call that a Tier 2 officer finally called me back and scheduled my biometrics appointment for February 22. The notice was uploaded almost immediately on my account, and I received it in the mail yesterday. I encourage you to persist and keep advocating for yourself. Best wishes.

I just wrote another message to the inbox about biometrics and mentioned the congressman/ombudsman. Let's see if I get a response.

Thank you for the advice, I finally got through! After almost two hours of the automated saying, " I will end the call." lol. I think I tried redialing 20 times and I tried saying "infopass appointment". I finally got through! He gave me a reference number and told me that I would have to call back on Monday, but he did look up my account... and told me  that my 30 days starts on the weekend and that I would need to call on Monday because the system won't let him do anything until it is 30 days. lol I will try the things you said next time. lol

Update: So I got a call from USCIS to follow up on my service request for a biometric appointment.  The officer I spoke with was kind and empathetic. My appointment has been scheduled for next month, and my account has been updated to reflect this.  Prior to this recent development, I'd contacted USCIS four times since they resumed services after the COVID-19 restrictions, but they'd been fobbing me off with the usual generic response. I didn't give up, refused to get discouraged, and now my tenacity has paid off. What a relief! 

Yanisa's visa journey is over.
 
We flew to HNL this morning for her interview, scheduled for 9:45AM. She said it was very easy, IO was very nice, apparently somebody from the  4th floor that doesn't normally do naturalization interviews on the 5th floor came and got her, asked a few questions about me, my divorce, my age, what I do (retired), what did I do before I was retired, did not ask to see any of the documents other than ID and green card, oral question and written answer was about Lincoln, then she waited a while in a room, and took the oath ceremony with a batch of 9 other people from Maui at 11AM. It would have been at 10am except the IOs computer went down and she had to wait for things to get settled.
 
Regarding biometrics, they ended up sending us a reuse letter which we never got, but we found it in Yanisa's USCIS documents for the case when I was notified that the interview was scheduled. I'm glad they reused them because we have to hop over to HNL for everything and with covid, there's pre-travel test requirements ($$$) to avoid quarantine when you get back to Maui. I hope you may get a reuse letter also, maybe that happens closer to whenever your office starts working on a batch of n-400s?
 
I remember all the waiting we did in the previous phases for the K1, the AOS (I remember that Scandi was one of the earliest ones in our filing group to get approved for their AOS), and then the 10 year green card. It's frustrating seeing others make it through when you don't see any progress. But maybe it's also encouraging to see that USCIS is making some progress on n-400s?
 
I wish you all luck making it through the process!
 
David


 

Update: So I got a call from USCIS to follow up on my service request for a biometric appointment.  The officer I spoke with was kind and empathetic. My appointment has been scheduled for next month, and my account has been updated to reflect this.  Prior to this recent development, I'd contacted USCIS four times since they resumed services after the COVID-19 restrictions, but they'd been fobbing me off with the usual generic response. I didn't give up, refused to get discouraged, and now my tenacity has paid off. What a relief! 

I had my N400 combined I-751 interview early this morning.  Initially I received a confirmation only for N400 and a reuse biometrics letter.  2 days ago I had a phone call 2 days ago advising my husband needed to be there too so they could adjudicate the I-751.
Really nice officer, made us feel very at ease.  Two questions on ROC - have you lived apart at anytime since your marriage and do you file joint taxes.  Then onto the N400 part, 6 questions from the given list.  
As the latest submitted tax returns were from 2017 I was asked to provide returns for 2018 & 2019 which I didn't have with me.  I was issued an RFE for these which I was able to submit within 20 minutes of leaving the interview.  By lunchtime everything had been approved and I'm now waiting for an oath ceremony date.  

We're finally done! Husband applied on March 23, biometrics reuse notice on October 22, interview on December 16, and the oath today on January 12. Baltimore Field Office. We're done!!
 
Good luck to everyone still waiting! Hang in there!

We have some movement!! Woke up this morning to an email that our Interview has been scheduled, WOOHOO!!  Logged into myuscis account and YES, the case status tab and the case history tab both have been updated to "Interview was scheduled" as of 7:30am this morning. Now to wait a couple of days for the document tab to be updated with the interview notice document so we can find out exactly when they have scheduled it...lol. Always waiting for something with USCIS.

On sep 10th I went into my.uscis.gov account and sent a message directly using the "send us a message" option in the  "resources" menu. I asked about my case mentioning that the Tampa office was closed prior to the date of my original biometrics appointment, and wanted to know if it was going to be rescheduled.
 
They replied  on the 16th mentioning that new appointment was just issued and sent to me and that I could also get a digital copy from my documents section. The notice did not appear until 2 days later. I got the original copy via post 10 days later.
 
My new scheduled appointment will be next week on Sep 30th.
 
Hope this detailed information helps you
 

We left at 730 for 9am Oath. Got there like 7:50. He was out by 9:22. Took a million pics with the sign. Hubby felt his outfit needed changing so we ran home he changed and we went back at 10:15am for more pics.
 
I feel like I just finished a modeling photoshoot.
 
We are Done. Congratulations everybody.

Signed. 

Thank you guys! These were really helpful 👍 Goodluck to your application! Godbless

I received my card today, exactly a week after my case was approved.  For those still waiting, please don't lose hope. Thanks VisaJourney and everyone who provided useful info during this process.
Now signing off from this group. Happy Thanksgiving.  

I received my card today, exactly a week after my case was approved.  For those still waiting, please don't lose hope. Thanks VisaJourney and everyone who provided useful info during this process.
Now signing off from this group. Happy Thanksgiving.  

Congratulations to everyone who has been approved so far and best wishes for everyone still waiting. More approvals are surely on the way.
 
An update to my case:
 
I received a text message today informing me that my status had been updated.  I checked the USCIS Case Status website and saw the  "New Card was being Produced" message. 
I was whooping and hollering all over the place.
 
I've been updating my case progress on this forum but the summary is that I originally filed to Texas Service Center in September 2018. Received the biometrics waiver letter in May 2019, my case was transferred to Potomac Service Center on October 2, 2019 and its been radio silence till today. Praise God!!!
 
 
 
 
 
 
 
 
 

Received an update that case was approved. Case was received in September 2018 and approved today , CA center 

Had my oath ceremony today! My journey is over, or better say, off to a whole new start. 🇺🇸❤️ best of luck everyone! 🇺🇸❤️
 
glad to see SRC cases moving along. Congrats on all approvals

Originally filed to Texas Service Center in September 2018, biometrics reused in May 2019, case transferred to Potomac on October 3, 2019. "New Card is Being Produced" message updated on USCIS Case Status website yesterday - 11/20/2019.
Best wishes everyone!

Joint filed tax return transcripts for the last 3 years along with any evidence of commingling finances you can have, lease agreements on both names, joint bank account statements for the last 3 years, insurance documents with both names (health, homeowners, auto, life)
Birth certificates of any child born from the marriage. 
You need to prove on documents that you have been and continue to live in marital union. 
 
Good Luck!

Thank you!!!!!

Hi , everyone ! The Oath ceremony will be on 11/20/2019 . ))))) 

Finally a citizen!!!
We were 748 people. 4 of us were from this forum.
I'm very happy to be done with my immigration papers!
 
Now I'm getting ready to send a i-130 to petition for my mom. 😃

Thanks for replying guys. Looks like a lot of us are still waiting. Have you guys filed N400? I haven’t that s what makes it so frustrating. Most people who are waiting are the one who filed for N400. No RFE for me, no updates and nada since doing fingerprints back in July. I can’t even check my status online . I get a message that says “ case not available online , call the 1800 number” i had to stamp my passport because my extension is expiring on Dec 16 th. I think they probably lost my file and they re not telling me. At this point i wouldn’t mind an RFE that would mean my case is still alive. I don’t wanna lose hope but I don’t see any lights at the end of this tunnel.... well , since faith comes by not what we see but by what we hope for , im still hoping 😊. Thanks guys!
 
 

I just received an online notification which says that New Card is Being Produced. I had been very depressed as It took like forever to get approved, but  the waiting now finally was over. My service center is CSC. Hope anyone waiting can get approved soon.