Failure to Appear at Interview - Never received Notification of Interview

[T+E 2]

The next speed bump on this arduous process...

I filed N400 in August 2022, and received several notifications about biometrics being waived, but never any notifications about a scheduled interview. Today (Dec 29, 2022) I received a notification that I failed to appear for an in-person interview on Dec 20, 2022, which I was not aware had been scheduled.  I did not receive a letter nor an email notification about an interview.  It says I need to respond within 30 days of the notification (which took 8 days to arrive by USPS).

 

I've read some other posts about this, but am planning to address this from 3 angles:

1. I filed a e-request regarding a missing notification on the USCIS website.
2. I will call the USCIS Contact Center in the morning.
3. I will mail a letter response to the National Benefit Center PO Box in Lee's Summit MO.

Do I need to take other actions to clear this up and get a rescheduled interview?  I would hate to have to restart this entire process and repay fees because of a missing notification letter...

[T+E 2]

I forgot to mention that I also submitted a Form G-1145 for e-notification with the N400 application in August 2022, but did not receive an email nor letter notification of the interview date.

[Rocio0010 5,579]

52 minutes ago, T+E said:

The next speed bump on this arduous process...

I filed N400 in August 2022, and received several notifications about biometrics being waived, but never any notifications about a scheduled interview. Today (Dec 29, 2022) I received a notification that I failed to appear for an in-person interview on Dec 20, 2022, which I was not aware had been scheduled.  I did not receive a letter nor an email notification about an interview.  It says I need to respond within 30 days of the notification (which took 8 days to arrive by USPS).

 

I've read some other posts about this, but am planning to address this from 3 angles:

1. I filed a e-request regarding a missing notification on the USCIS website.
2. I will call the USCIS Contact Center in the morning.
3. I will mail a letter response to the National Benefit Center PO Box in Lee's Summit MO.

Do I need to take other actions to clear this up and get a rescheduled interview?  I would hate to have to restart this entire process and repay fees because of a missing notification letter...

I would also write a letter to the director of your field office explaining why you did not go to the interview.

 

Did you check the document tabs in your account? Are you sure the notification is not there? Although you’d still get a paper copy of it In the mail 

[Loren Y 2,755]

The G-1145 is just for notification via Text message that your payment was processed, and case number assigned. I did my wifes N400 online on November, and have been getting all mailed notices, and all of the online and email notices without issue. I assume you filed the paper N400 as you used the G-1145. All your other steps sound good, and should get you a rescheduled interview. and as @Rocio0010 said, a letter to the local field office would definitely help because they have your case file there in house.

[Free Man 119]

Unfortunately,  the email or text alert is not reliable. I never received my N400 interview, I guess the postman lost it. However I have a app that alerted me when my case was updated so I was able to print the interview notice from my USCIS account. Try calling USCIS and ask to be transfer to Tier 2/ supervisor