US Immigration from Thailand

We've filed I-751. Mailed to an IL address. Received NOA for receipt and extension from the TX service center. I was trying to get an idea of processing times, but only see data here for CA and VT. Does anyone know how I find where the actual processing is taking place?

I'm retired military and haven't filed taxes since I retired, as my retirement is non-taxable from the VA. Wife has a GC and now wants to become a citizen. Will there be a problem since we haven't filed taxes? Should I request the non filing documents from the IRS?

It's a sticky situation as we are FULLY retired. Thanks in advance!

Simple question. How do I get to a human at USCIS?

If you are interested, here is the background/ my rant:

Paid my wife s IV fee August 2, 2024 before traveling to the US. We arrived in the US, POE Atlanta August 7. When I check green card status online the status is still Immigrant Visa Fee Payment Received after >90 days.

Tried to submit e-request. Form asks for receipt number, which we have, and form number. What form number do I select? Ko form other than I90 is relevant but when I choose i90 I m told the receipt number is wrong.

Tried live chat. Made it to the point of getting an agent, answered all identity questions only to get an auto response to call USCIS with my wife present.

Called MULTIPLE times. Try to explain to the bot answering the phone that my wife has not received her green card. Bot says I can check status online and asks if I want website info emailed or texted. I ask to speak with an agent . Bot replies that she can t transfer me to an agent until I tell her what I need.

This is an endless loop. What am I missing???

My fiance is Thai, so perhaps we need to go ahead and get her birth certificate and have it translated in advance so we have it just in case and do not waste time. Thoughts?

Hello. I am here seeking information /advice on several subjects. Hopefully, I'm in the right place. First, let me give you the backstory. I'm a US citizen married to a Thai wife and I have 2 step-daughters. We got married in 2022 and are still going thru the immigration process. [ it's taking awhile ] I think I know the answers to my questions but I would like clarification from someone that may have already gone thru this process.

1. I want to adopt the daughters and give them my last name. Is this easier to do here in the USA or in Thailand? And is it better to do a name change in Thailand before they arrive or after arrival?

2. I have been supporting them since even before we got married. Can I claim them on my taxes without them having social security numbers?- I dont think they get SSANs until they arrive in the USA. I also want to add them as my dependents [ for work ] is this possible without ssan? I was told the passport number works in place of ssan, but not sure about that.

Thanks in advance for any info/advice