Using the USCIS "Case Inquiry" function

[JL & ML 20]

We recently used the USCIS.gov "Case Inquiry" option (Case outside normal processing time) regarding AOS. We filed for my AOS in May of 2020, had the biometrics appointment in February 2021, and nothing had happened since then. About a month or two after using the "Case Inquiry" option on USCIS, I checked my USCIS online profile and saw that my case was ready to be scheduled for an interview. A little over a week later, it said an interview had been scheduled (as of April 4) and they would be mailing me a notice.

 

I bring this up here because I realize now that I used the exact same "Case Inquiry" function to ask about my biometrics appointment back in late November 2020. From May to November 2020, I received no update on my case; shortly after making a formal inquiry, I was invited to the biometrics appointment (rescheduled twice for reasons too complicated to get into here). In any case, it seems now that the "Case Inquiry" is a gentle way to poke and prod about the status of your application, and in our case it seems to have worked.

 

Unless it's entirely a coincidence!

[Mike E 11,740]

The squeaky wheel gets the grease. 
 

Well done. 

[Chancy 6,241]

*** Moved from AOS from K1 Visas forum to AOS Progress Reports ***

 

16 minutes ago, JL & ML said:

it seems now that the "Case Inquiry" is a gentle way to poke and prod about the status of your application, and in our case it seems to have worked.

 

Sometimes it takes more than one inquiry.  In my case (GC production, not AOS), not a peep even after 120+ days.  Then a couple of days after my 2nd USCIS service request, "Card Being Produced" 😑

 

[K1visaHopeful 2,838]

We you outside of normal processing times when you placed an online "enquiry about biometrics"?

(The system would not have let you unless you were).

How did you specify that you were enquiring about biometrics.....

Edited April 9, 2022 by K1visaHopeful

[JL & ML 20]

13 hours ago, K1visaHopeful said:

We you outside of normal processing times when you placed an online "enquiry about biometrics"?

(The system would not have let you unless you were).

How did you specify that you were enquiring about biometrics.....

This is the image I found in my files after I filed the request for an update a second time just a little while back (after which I was told my interview had been scheduled). This is the request that presumably led to their scheduling me a biometrics appointment.

 

I don't remember exactly, but I know I used this link here: https://egov.uscis.gov/e-request/displayNDNForm.do?entryPoint=init&sroPageType=ndn

And there was an option to give a short explanation as to the reason for my inquiry.

 

I had heard that between applying for AOS and getting invited to biometrics, the waiting period was a few months - though I can't remember if it was really long between application and biometrics, or between biometrics and interview. At any rate, following this request for an update, my initial biometrics appointment was set for Dec. 24, 2020, and rescheduled after the President decreed Christmas Eve to be a national holiday.

[K1visaHopeful 2,838]

5 hours ago, JL & ML said:

This is the image I found in my files after I filed the request for an update a second time just a little while back (after which I was told my interview had been scheduled). This is the request that presumably led to their scheduling me a biometrics appointment.

 

I don't remember exactly, but I know I used this link here: https://egov.uscis.gov/e-request/displayNDNForm.do?entryPoint=init&sroPageType=ndn

And there was an option to give a short explanation as to the reason for my inquiry.

 

I had heard that between applying for AOS and getting invited to biometrics, the waiting period was a few months - though I can't remember if it was really long between application and biometrics, or between biometrics and interview. At any rate, following this request for an update, my initial biometrics appointment was set for Dec. 24, 2020, and rescheduled after the President decreed Christmas Eve to be a national holiday.

The link you used is the link for an e-Request which is not the same that is used for a case enquiry on the USCIS processing times website.

That is why I was confused as the website for case enquires only allows you to make a request once outside of normal processing times.

 

https://egov.uscis.gov/processing-times/

 

21 hours ago, JL & ML said:

We recently used the USCIS.gov "Case Inquiry" option (Case outside normal processing time) regarding AOS. 

A case enquiry from the above website is what is referred to as a case enquiry while the website you used is an e-Request which is not the same thing.

[TripleCity 20]

On 4/8/2022 at 6:32 PM, Chancy said:

*** Moved from AOS from K1 Visas forum to AOS Progress Reports ***

 

 

Sometimes it takes more than one inquiry.  In my case (GC production, not AOS), not a peep even after 120+ days.  Then a couple of days after my 2nd USCIS service request, "Card Being Produced" 😑

 

I just got off the phone with USCIS for them to initiate a service request to begin production of the physical green card, but the IR1 type and the agent also advised that I do an inquiry on myUSCIS as well. It has been 90 days after paying the immigration and entering the US on the visa stamp in my passport I-551. 
 

It seems reasonable to me that if they are going to begin to process the physical Green card that they process the right subtype. I don’t know why I keep having to remind them of their own rules around IR1 vs CR1. I will be putting the inquiry request today. From what the agent mentioned ot could go to a Level 2 agent. Right now I have two service requests one for the production of the green card the other one trying to ensure they isssue the 1R1. 

[mam521 2,102]

11 minutes ago, TripleCity said:

I just got off the phone with USCIS for them to initiate a service request to begin production of the physical green card, but the IR1 type and the agent also advised that I do an inquiry on myUSCIS as well. It has been 90 days after paying the immigration and entering the US on the visa stamp in my passport I-551. 
 

It seems reasonable to me that if they are going to begin to process the physical Green card that they process the right subtype. I don’t know why I keep having to remind them of their own rules around IR1 vs CR1. I will be putting the inquiry request today. From what the agent mentioned ot could go to a Level 2 agent. Right now I have two service requests one for the production of the green card the other one trying to ensure they isssue the 1R1. 

May have shot yourself in the proverbial foot.  Too many things at once confuses USCIS.  The system should have triggered the IR1 automatically.  

 

Our greencards took 177 days or something silly.  Many people are now being told straight up it can take up to 6mo to get the card.  

 

2 out of the 3 cards came with the correct IR status.  1 was incorrect.  I filed the I-90 to have it changed, free of charge.  Received new card, it's good.  

 

However, still received an NOA to file ROC on said greencard that the I-90 was filed for.  Tried to call USCIS - their systems were down.  Ooi vey...

[TripleCity 20]

Too many unknown variables and nothing is happening anyway if if they wanted to shoot me in the foot it would probably be a delay for that as well. It will be righted but likely not without much effort my persistence has paid off usually. I’m just going off of what followup the UsCIS agents told me to do and when. The agents have said a few months back they couldn’t see whether it’s 1R1 vs CR1. They did mention if it’s CR1 I could submit a change. At the 60 day mark I called to find out if production had started, they said they didn’t see anything call after the 90 days and if it’s still not received then the agent I speak with will do a service request to have them begin processing. 
 

When I called today they acknowledged it is outside the processing time of 90 days, they will do tje service request. At the time I asked if they could see if its the IR1 that’s being issued. They were saying its CR1 by any indication they could see but they weren’t confident, the phone cut off with that agent and the next one I spoke to made a ticket for the subtype inquiry. It’s all more of the same frustrations each step of the way. Apparently if I don’t see a case status update in 4 weeks I can call back to see. 

[JL & ML 20]

Just got the notice in the mail today - AOS interview on Thursday, May 5, 2022! Almost two years to the day after applying for AOS and close to three years since we initiated the K-1 process in late May 2019.