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s75h

What browser to use for DS-160 site

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Posted (edited)
7 minutes ago, s75h said:

My fiance is trying to log onto the https://ceac.state.gov/ceac/ site to review and sign the DS-160 but it won't load on Chrome or Explorer. Any suggestions?

I used chrome when we filled it out when I was in the PI

Edited by payxibka

YMMV

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For me chrome wouldn't would work and I used firefox just fine but for my fiance in the Philippines it keeps timing out. She just installed firefox and it timed out too. 

2 minutes ago, Moses Bee said:

He / She should check properly about the network , may be you don't have the network.

How does she check the network?

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Posted (edited)

Is she using computer or a cell phone or a tablets , if is a tablets or cell phone , she should check out whether she have a credit in her phone which will allow her to browns , if not she should off the phone and on it back again.

Edited by Moses Bee

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2 minutes ago, Moses Bee said:

Is she using computer or a cell phone or a tablets , if is a tablets or cell phone , she should check out whether she have a credit in her phone which will allow her to browns , if not she should off the phone and on it back again.

She is on a laptop. 

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Posted (edited)
4 hours ago, s75h said:

My fiance is trying to log onto the https://ceac.state.gov/ceac/ site to review and sign the DS-160 but it won't load on Chrome or Explorer. Any suggestions?

 

It appears there are issues with the website.  I just tried it with Chrome and it didn't load correctly.    I just now got it to load with Firefox, but even then it doesn't load full screen.    

 

 

Internet Explorer is obsolete

 

 

Edited by Hank_

Hank

"Chance Favors The Prepared Mind"

 

      HandArrow.gif.adeb854ba620933849ae921ca0b44a0c.gif  Link to the Visa Process for Manila Embassy once you have your NOA2 : Click Here

 

Contact Hank: HERE

K-1 visa approved 21 March 2012

...Citizenship... complete!

 

 

 

 

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9 hours ago, s75h said:

My fiance is trying to log onto the https://ceac.state.gov/ceac/ site to review and sign the DS-160 but it won't load on Chrome or Explorer. Any suggestions?

See if this helps:  https://ceac.state.gov/GENNIV/Help/Content/Recovering an Application after Session Time Out.htm and/or what's below:

 

  • Use your browser's private or incognito mode.
  • Disable browser plugins.
  • Use only 1 tab when filling out the form.  Do NOT have the form open on multiple tabs.
  • Press "SAVE" every time you finish a page of the form.
  • If the session times out again:
  • Clear browser cookies and cache.
  • Close the browser (not just the tab), wait a minute, re-open browser.
  • Retrieve application and continue filling out the form.

Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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Posted (edited)
8 minutes ago, Greenbaum said:

See if this helps:  https://ceac.state.gov/GENNIV/Help/Content/Recovering an Application after Session Time Out.htm and/or what's below:

 

  • Use your browser's private or incognito mode.
  • Disable browser plugins.
  • Use only 1 tab when filling out the form.  Do NOT have the form open on multiple tabs.
  • Press "SAVE" every time you finish a page of the form.
  • If the session times out again:
  • Clear browser cookies and cache.
  • Close the browser (not just the tab), wait a minute, re-open browser.
  • Retrieve application and continue filling out the form.

Her issue is not timing out after she gets to the site. Her issue is that it won't load at all and times out. Here is a screenshot of what she is getting:

55555.png

Edited by s75h

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Site is still messed .. especially with Chrome.   

 

I can get the site to load with Firefox, sizing is totally messed up but it is functional.   

 

Give Firefox a try

 

 

 

https://ceac.state.gov/genniv/


Hank

"Chance Favors The Prepared Mind"

 

      HandArrow.gif.adeb854ba620933849ae921ca0b44a0c.gif  Link to the Visa Process for Manila Embassy once you have your NOA2 : Click Here

 

Contact Hank: HERE

K-1 visa approved 21 March 2012

...Citizenship... complete!

 

 

 

 

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I just tried Fire Fox and worked fine. I used chrome and it didn't load properly as it displayed in "text" mode.


Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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4 minutes ago, Greenbaum said:

I just tried Fire Fox and worked fine. I used chrome and it didn't load properly as it displayed in "text" mode.

 

did it load full screen for you?   The sizing is small .. like for mobile devices.


Hank

"Chance Favors The Prepared Mind"

 

      HandArrow.gif.adeb854ba620933849ae921ca0b44a0c.gif  Link to the Visa Process for Manila Embassy once you have your NOA2 : Click Here

 

Contact Hank: HERE

K-1 visa approved 21 March 2012

...Citizenship... complete!

 

 

 

 

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2 minutes ago, Hank_ said:

 

did it load full screen for you?   The sizing is small .. like for mobile devices.

Full screen and nothing abnormal about it.


Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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