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Lilian Denis

USCIS - NVC extreme delays

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Hi guys,

 So our K1 petition got approved 4 months ago but NVC said they still have no record of our documents. We've called USCIS and the NVC multiple times but they keep going back and forth with us. It seems USCIS totally forgot to send our case to the NVC and the Approval Notice expired 2 days ago but NVC has still not received anything. 

Has this happened to anyone before? If yes, how do we go about this situation? Also, how do we get an extension for our expired Notice of Approval which has still not reached the NVC?

 

Please HELP! Any tips would really be appreciated. Thanks.  

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Posted (edited)

When you call USCIS, have you only spoken to a customer service representative?  If you haven't already, get transferred to Tier 2, which are immigration officers.   They can issue a service request.   You can also do this yourself online but they may be able to give you more info on the spot. 

Edited by Unshakable Faith

Our Journey:
04/19/2014- Met online
10/2014- Visited Nigeria and he proposed!!!! 
02/28/2015- Sent I-129F petition
03/05/2015- NOA1
09/2015- Visited Nigeria again!!!
10/28/2015- NOA2 (237 day wait at TSC)
11/13/2015- Sent to NVC
11/27/2015- Arrived at Embassy
06/2016- Third visit to Nigeria!
06/15/2016- Interview, given option to file I-601 waiver.
08/16/2016- Waiver submitted (no lawyer).
11/21/2016- Waiver approved with expedite.
01/2017- Embassy requested interview. 
04/2017- Fourth visit to Nigeria.  K1 officially denied. 
04/25/2017- NOA1 for 2nd K1.
07/27/2017- Case transferred to TSC.
11/17/2017- Case transferred back to CSC.
01/16/2018- NOA2!! (266 day wait)
03/08/2018- Interview (AP)
05/03/2018- VISA APPROVAL!!!
05/14/2018- Visa issued
05/18/2018- Visa picked up
05/25/2018- HE'S HOME!!! 💙💙💙


God has given me a great knowledgebase through research and other members here on VJ.  Please do not hesitate to reach out if I can be of any assistance to you! 

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4 minutes ago, Unshakable Faith said:

When you call USCIS, have you only spoken to a customer service representative?  If you haven't already, get transferred to Tier 2, which are immigration officers.   They can issue a service request.   You can also do this yourself online but they may be able to give you more info on the spot. 

We got transferred to Tier 2 weeks ago and they informed us that it looks like our files didn't get sent so they're going to ask the California Service Center to send them to the NVC. We called back again today only to find out nothing got sent and the wait time for tier 2 was 580 mins so we'd call back tomorrow to find out more information on what's going on.

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Contact one of your congressional representatives to sort this out for you. They are paid to bat for you on things such as this. 


Widow/er AoS Guide | Have AoS questions? Read (some) answers here

 

AoS

Day 0 (4/23/12) Petitions mailed (I-360, I-485, I-765)
2 (4/25/12) Petitions delivered to Chicago Lockbox
11 (5/3/12) Received 3 paper NOAs
13 (5/5/12) Received biometrics appointment for 5/23
15 (5/7/12) Did an unpleasant walk-in biometrics in Fort Worth, TX
45 (6/7/12) Received email & text notification of an interview on 7/10
67 (6/29/12) EAD production ordered
77 (7/9/12) Received EAD
78 (7/10/12) Interview
100 (8/1/12) I-485 transferred to Vermont Service Centre
143 (9/13/12) Contacted DHS Ombudsman
268 (1/16/13) I-360, I-485 consolidated and transferred to Dallas
299 (2/16/13) Received second interview letter for 3/8
319 (3/8/13) Approved at interview
345 (4/3/13) I-360, I-485 formally approved; green card production ordered
353 (4/11/13) Received green card

 

Naturalisation

Day 0 (1/3/18) N-400 filed online

Day 6 (1/9/18) Walk-in biometrics in Fort Worth, TX

Day 341 (12/10/18) Interview was scheduled for 1/14/19

Day 376 (1/14/19) Interview

Day 385 (1/23/19) Denied

Day 400 (2/7/19) Denial revoked; N-400 approved; oath ceremony set for 2/14/19

Day 407 (2/14/19) Oath ceremony in Dallas, TX

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1 hour ago, Lilian Nak said:

We got transferred to Tier 2 weeks ago and they informed us that it looks like our files didn't get sent so they're going to ask the California Service Center to send them to the NVC. We called back again today only to find out nothing got sent and the wait time for tier 2 was 580 mins so we'd call back tomorrow to find out more information on what's going on.

You might try both options below.

 

First try submitting an inquiry using this link from the Ombudsman; submit your request online.  If you have already submitted online but did not receive a confirmation email with your case number, the submission did not go through.  Please try again. 

 

If you have not submitted Form DHS-7001, Case Assistance Form, online or made other arrangements with our office to file on paper, we will not respond to any emails.

 

The Office of the Citizenship and Immigration Services Ombudsman

U.S. Department of Homeland Security

Washington, DC 20528-0180

Email: cisombudsman@hq.dhs.gov

Web: www.dhs.gov/cisombudsman

 

Second try your U.S. representative's contact information can be found in this handy directory, and your U.S. senator's information is in this one.

 

https://www.visajourney.com/forums/topic/421608-a-guide-to-writing-your-elected-representatives-about-the-i-129f-slowdown-at-the-csc/

 


Spoiler

Adjustment of Status

AOS March 5, 2014 Submitted AOS with EAD/AP package to Chicago USICS

Delivered March 8, 2014 AOS packaged delivered to USCIS drop box

Accepted March 19, 2014 Text message with receipt numbers

Biometrics April 16, 2014 Biometrics completed

EAD May 23, 2014 Employment Authorization Document approved and went to card production

TD May 23, 2014 Travel Document approved and went for card production

Receipt EAD/AP May 30, 2014 Received combo card EAD/AP

Green Card Approved July 11, 2014 Approved, no interview. Went to card production.

Green Card received July 17, 2014 GC received without interview

Removal of Conditions

Mailed I-751 Dec 16, 2015 Submitted ROC (removal of conditions)

Received Dec 18, 2015 USPS notification of successful delivery

Check Cashed Dec 21, 2015 Check was cashed

NOA-1 Issued Dec 21, 2015 NOA-1 for ROC issued

NOA-1 Issued Dec 26, 2015 NOA-1 Received

Biometrics Appt. Jan 29, 2016 Biometrics Appointment Scheduled [Completed]

 

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3 hours ago, Hypnos said:

Contact one of your congressional representatives to sort this out for you. They are paid to bat for you on things such as this. 

Sure we'd look further into it then. Thank you. 

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3 hours ago, Greenbaum said:

You might try both options below.

 

First try submitting an inquiry using this link from the Ombudsman; submit your request online.  If you have already submitted online but did not receive a confirmation email with your case number, the submission did not go through.  Please try again. 

 

If you have not submitted Form DHS-7001, Case Assistance Form, online or made other arrangements with our office to file on paper, we will not respond to any emails.

 

The Office of the Citizenship and Immigration Services Ombudsman

U.S. Department of Homeland Security

Washington, DC 20528-0180

Email: cisombudsman@hq.dhs.gov

Web: www.dhs.gov/cisombudsman

 

Second try your U.S. representative's contact information can be found in this handy directory, and your U.S. senator's information is in this one.

 

https://www.visajourney.com/forums/topic/421608-a-guide-to-writing-your-elected-representatives-about-the-i-129f-slowdown-at-the-csc/

 

Sure, we'd look further into it then. Thank you.

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21 hours ago, Lilian Nak said:

We got transferred to Tier 2 weeks ago and they informed us that it looks like our files didn't get sent so they're going to ask the California Service Center to send them to the NVC. We called back again today only to find out nothing got sent and the wait time for tier 2 was 580 mins so we'd call back tomorrow to find out more information on what's going on.

Update: We called tier 2 today and officer said all he can see is that our documents are in transit to the NVC. However, he cannot tell exactly when it got sent and couldn’t give us any time frame to hear from the NVC. Smh

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1 hour ago, Lilian Nak said:

Update: We called tier 2 today and officer said all he can see is that our documents are in transit to the NVC. However, he cannot tell exactly when it got sent and couldn’t give us any time frame to hear from the NVC. Smh

Well, at least it's an improvement. Start calling NVC for your case on Monday?

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On 5/4/2019 at 12:32 AM, Shiran said:

Well, at least it's an improvement. Start calling NVC for your case on Monday?

So NVC finally received our case 2 weeks ago, and emailed they're sending it to the US embassy here. However, our I-797 expired # weeks ago, and I was how we can get an extension. Any suggestions would be appreciated.

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22 minutes ago, Lilian Denis said:

So NVC finally received our case 2 weeks ago, and emailed they're sending it to the US embassy here. However, our I-797 expired # weeks ago, and I was how we can get an extension. Any suggestions would be appreciated.

Contact the Embassy. I believe they have the power to extended it. It is also possible USCIS automatically extended it.

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