RFE loss of documents; can one sue the USCIS?

[ionianrain 4]

We have sent all the docs necessary to the USCIS VT Office.

Turned to be according to THEIR letter to us (N.O.A.) that they 've lost a few. Unfortunately among those lost, are our Bank Statements: which means they could have fallen into hands of those that can mess with our livelihood (given the sensitive data they include).

Called the USCIS and no one wanted to give a DIRECT answer as to what happened to our documents that were lost. Therefore:

Question #1: who can find those documents or who will take responsibility for their loss?

Most likely on this question there is no real answer so here comes the most important one:

Question #2: can we sue these guys up there in this office?

I mean, someone has to pay... if we would have lost something the government would have entrusted us with, we wouldn't be talking right now...
Any serious answers would be appreciated.

Thanks

[clairegie 265]

Sorry to hear that you're going through this issue with uscis. I'm no expert on this and can only make suggestions.

1.) Since calling them wasn't getting you anywhere, you can make an INFOPASS appointment. This way you get to talk to an actual immigration officer/adjudicator about your case. At least they will be able to give you direct answers.

http://infopass.uscis.gov/

2.) If the infopass doesn't work, request case assistance from the CIS Ombudsman. If they can't find those papers, at least some will take responsibility over investigating it.

http://www.dhs.gov/ombudsman-case-assistance

3.) If nothing works and you still want to pursue this, contact the Homeland Security Office of Inspector General. I think they oversee the quality of uscis processes/procedures.

http://www.oig.dhs.gov/index.php?option=com_content&view=article&id=120&Itemid=1

[NigeriaorBust 4,087]

Can you prove that those documents were in the package that you sent ? If not then you are out of luck. Standard procedure would be to shred any documents that can't be reunited with their files. ( Did you write your names / case numbers / ssn on every sheet of your file ? ) I would suggest you just reprint the required documents and move on. If you try to sue your file may become part of their evidence and held until the investigation is over before it is returned into the processing que

[pro_star 52]

If you're concerned about mitigating damages about your bank statements falling into the wrong hands, contact your bank. They should be able to work some black magic to protect your interests.

[Hank_ 9,173]

... sue the U.S. government, now that is a plan... Hope you have deep pockets!!

[Ketsuban 1,034]

I would just re-send the bank documents and inform your bank. Btw, you are able to black out sensitive info like account numbers etc as far as I'm aware to prevent this very thing from happening. Just use a Sharpie.

[Boggy1974 124]

They should be able to work some black magic to protect your interests.

Say what?

[ConGau1981 56]

You can sue....You won't win. Better off to just send the docs again