what can you expect from a service request?

[rade2rising 205]

well sept 18th made 5mths for my petition so I called today and the lady put in a service request for me. She said it will go to my local USCIS office so I was abit confused since I was under the impression the petition is at CSC....I try to question her about this but it was like she didnt even hear the question, she kept talking about something else almost like reading....anyways she took my email, phone number and address so I just wanted to know what I can expect. Do they call or send mails? Is this really going to help my situation? anyone had this done? please share your experience. thanks.

[djricky4 67]

you are going to get a letter in the coming days stating that you should expect a response in X days and giving you instructions on what to do if you do not hear anything. its like standard procedure

[louati13 5]

I also have a service request open but for a different reason. Basically, they will send you a letter saying they have 30 days to resolve the issue. My case was also being processed at CSC, and I went to my local center but they were not able to help me, as they cannot access your documents. The people at the 800 number for USCIS read from a script and from what my local center told me, most are contracted. They don't work in any of the service centers, so don't expect to get much out of them. Best of luck.

Edited September 26, 2012 by louati13

[AnhDoiEm 9]

just hang in there patiently for best result cheer.

[Darnell 8,478]

use the search engine here, search on 'ISO' and my username.

Good Luck !

[rade2rising 205]

thanks for the feedback.

tks darnell. I found the information.

[Ryan H 3,813]

Moved from IR-1/CR-1 Process & Procedures to USCIS Service Centers forum; topic is about USCIS operations and not about the visa process itself.

[Shamroz Kadiwal 4]

use the search engine here, search on 'ISO' and my username.

Good Luck !

I didnt understand what you trying to say here. I have filled for my wife and its been 6 months now and havent heard anything yet. is there anyway to open service request and they pick my case and start working on that.