Calling USCIS-does it generate a touch on your case?

[Mike-Mely 0]

Trying to figure out if just by calling in to the customer service number it generates a touch on your case?

Or if my call actually cased them to do some investigation or work on my case?

thank you

[LuciansGirl 0]

Trying to figure out if just by calling in to the customer service number it generates a touch on your case?

Or if my call actually cased them to do some investigation or work on my case?

thank you

When i called for the CSC status using the RFE trick on 1/18/08, it generated 3 touches, so yes, a call would generate touch(es). I don't really know if they actually did some investigation on my case. Some filers get their approval without even getting any touches. I'm thinking when I called, the CS rep probably punched my case # on the computer and caused an update on the case? I'm not quite sure...it's hard to say.

[BigCityDave 0]

So in other words calling to help speed the process?

[Mike-Mely 0]

I was calling to check on the status of a request for expidited processin I had filed almost 2 months ago.

[CBR 0]

Yes, calling does seem to generate a "touch" and no calling doesn't speed up your case. The person you talk to looks up your case and it has nothing to do with the person who's actually working on your file.

How did you get an expedite on a k-1? I didn't think they offered that.

[KarenCee 3]

Yes, calling does seem to generate a "touch" and no calling doesn't speed up your case. The person you talk to looks up your case and it has nothing to do with the person who's actually working on your file.

How did you get an expedite on a k-1? I didn't think they offered that.

* I think* its only if the USC is military and about to be deployed. *I think* he or she has to have proof of such orders before the K1 can be considered for expedited service.

[mnieto 2]

Calling them does not automatically generate a "touch". Before we received NOA2 we called twice using the RFE trick and never got any touches.

The first touch we got was on the day they approved our petition, so don't freak out if you didn't get any touches yet. No touches don't necessarily mean that they are not working on your file...

[bakofoil 27]

There are differing experiences on this. We called once each week for three weeks once our petition was approaching the six month point and EVERY call resulted in a touch. I doubt it had any impact on the approval though. We got approved 4 weeks after starting to call in and this was in line with others who had either the same NOA1 received date or actual sent date.

The USCIS call center staff cannot speed up the process for you. They can (when they're helpful) tell you that your petition is on its way to an adjudicator - which is what happened the week before we got approved. All previous calls we were told the standard 'we approve petitions in the order they are received'.

[Mike-Mely 0]

There are 6-7 catagories that you can request expidited processing under, you can read about them on the USCIS website.

It seems its very rare for them to approve them though.

[KarenCee 3]

There are 6-7 catagories that you can request expidited processing under, you can read about them on the USCIS website.

It seems its very rare for them to approve them though.

Yes, there are other categories and I do apologise...I should have been more specific. The imminent deploy of a military member seems to be the only reason a petition will be expedited. As to the other reasons, it is VERY RARE. I don't think I've seen one other than the military reason.

[bora bora 1]

I sent an e-mail long ago - and received an e-mail response stating USCIS does not communicate with people that way. I got a touch that same day, but no approval for another month. Therefore, I know that that touch meant nothing.

[vbtbmrt 2]

it all depends on the operator i called one time and didnt get touch but operator was a real $!$%&!8 and i called different time and got touched and i know operator was realy nice and punched my case number in and it showed a touch for that day. but here is where the problem is beginning. i never got alot of touches before noa-2 in fact. if i go to web site right now it will still say received and pending it was never up dated when it got approved. i called to find out why and operator told me i was lieing about having my noa-2 in my hand when she was talking to me and finnally got so mad she hung up on me hehehehe score one for the little guys

[SusieK 3]

it all depends on the operator i called one time and didnt get touch but operator was a real $!$%&!8 and i called different time and got touched and i know operator was realy nice and punched my case number in and it showed a touch for that day. but here is where the problem is beginning. i never got alot of touches before noa-2 in fact. if i go to web site right now it will still say received and pending it was never up dated when it got approved. i called to find out why and operator told me i was lieing about having my noa-2 in my hand when she was talking to me and finnally got so mad she hung up on me hehehehe score one for the little guys

SCOREEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE

VBT 1

USCIS 0

Second quarter coming up

good one luv it!!!!!

[brnidokiegurl 1]

There was a touch once i believe generated because my rep was in touch by email with them after our return but nothing since. Also noted tho from past people do get the oks without showing any touches.