Hello,
My mother has applied and been granted a 10 years tourist visa in 2020. When the passport with the visa expired, she filed to renew it which required giving the Moroccan passport agency the expired passport with the valid visa. The agency then issued a new passport but failed to return the old passport with the visa. It has been 6 weeks since and we're afraid they have lost it.
The issuing consulate was the Casablanca, Morocco consulate.
Anybody went through the same situation ? I was wondering if they can replace the visa or if it's gonna be a new visa application.
