Ramsey

GREAT NEWS, WE JUST RECEIVED THE GREEN CARD TODAY!!! WOOHOOO, THANK GOD, FINALLY!!  🕺

Oh man, I'm sorry you are having to deal with this too. I'd be more than a bit frustrated, May 11 is a long time ago.
 
When USCIS sent it to me, it was priority delivery requiring a signature. So if it was the same for you, those new residents shouldn't have had it, it should have gone straight back.
 
Actually it was pretty quick for them to reprocess it, AFTER they realized they had it returned to them. Like a week or two. But them realizing they had it was like a month. Checking your case status may help you know the situation better.
 
"Lee's Summit, Missouri" sounds right - that's basically Kansas City, which I remember was where mine was coming from.
 

For someone having the same issue:
The card was delivered to me today.  It took 63 days to send it back to me.

Hello Visa Journey Family,
 
It has been a while since I've posted here (since my wife entered the country) but I am now having issues with my mother-in-law's permanent residence card (green card). She entered the United States on November 9, 2018 with her Immigrant Visa (I-130) stamp in her passport. The Point Of Entry (POE) was San Diego International Airport. She went through a lengthy interview and then was released with a stamp on her visa (which makes it good for a year). We started the waiting process for the physical permanent resident card (and social security). Over a month passed and she still didn't get her social security card, even though we had filled out the form DS-260 saying that we would like to request a SS card. We had to go to downtown to get that taken care of.
 
We then waited 120 days (4 months) for her physical green card which was never received in the mail. Throughout this wait, we called the USCIS office several times asking for an update for her status (as we'd had family members received their green cards within weeks) but they told us we had to wait the full 120 days before we could make an inquiry. We called on March 10, 2019 and told them of the issue, they told us that the Texas Service Center (TSC) had not received her file but they would make an inquiry to see what happened. We just received a letter today (March 30, 2019), stating:
 
"A search of USCIS records indicates the Immigrant Visa Fee has been received. However, it appears that the Texas Service Center has not received your Department of State issued Immigrant Visa Packet, which should have been submitted by the Port of Entry (POE) when you entered the United States. The Texas Service Center requires a completed Lost Visa Packet in order to process your Permanent Resident Card. Further research is needed in regards to your inquiry. You should receive correspondence within the next 90 days regarding this case. If you do not receive this correspondence, please contact customer service."
 
For the life of me, I have not been able to figure out what the heck a "Lost Visa Packet" is and how we can fill it out. I've been googling that exact phrase for the past 2 hours, with no luck. Has anyone else received such a letter? Does anyone know what this could entail? Is it something that needs to be done with an Infopass session? (There is currently no way to make an appointment in Texas since we recently relocated here from California) To make matters a bit worse, she now has to go back home to Lebanon temporarily while this gets resolved.
 
Any help is appreciated, thanks in advance for your responses  

Peter and ahm12,
 
I did not wait for the 30 days to schedule my infopass appointment. My wife got on the phone with USCIS the next day after we'd received the letter and gave them an earful about how inconvenient this was and why they simply couldn't look up the electronic visa packet in their system. She told them that her mom was leaving the country soon (which she is) and that we need to schedule an infopass appointment to submit our I-89 as was requested by the letter.
 
When we went to the infopass appointment and gave the gentleman there (who was very nice) our information, he quickly helped us fill out the I-89. When we told him that her visa clearly states that "IV Docs in CCD", he raised his eyebrows and had some sort of "aha" moment because right away he knew that the TSC were not smart enough to know what to do with such a visa packet. He then went on to explain to us that the TSC generally relies on the infopass people (at the Dallas field office in my case) to download the packet from the CCD and spoon feed it to them. He said this all while shaking his head like he really disapproved of the way the TSC does it (so do we all !!) He ended up submitting the I-89, downloading the visa packet from CCD and then sending them all that information so that there is no way the TSC can kick it back to us. We are now waiting and hoping that we finally receive the green card as someone from the other topic mentioned. It's been a week and a half.
 
My advice: Schedule the infopass appointment ASAP and when you get on the phone with USCIS, tell them you need to submit the I-89 in person at your local field office. Don't take no for an answer. You do not need to wait the 30 days. Good luck 😃

I sure hope not, because 309 days since entering the country should be completely unacceptable and considered a failure on their part. We are sitting at about 160 days right now and feel that we should've had the green card by now so it's understandable that you would be frustrated about it. Hopefully one day the TSC will wake up and figure out how to use the "Docs in CCD".  Best of luck to you and fingers crossed for everyone here who hasn't received their green card yet

Congratulations, CWiggin!! It's finally on it's way I know you've been waiting a really long time so it must be such a relief. All the best. 

They directly gave my wife an infopass appointment (while she was on the phone with the USCIS). She definitely had to be pushy about it though.

Peter and ahm12,
 
I did not wait for the 30 days to schedule my infopass appointment. My wife got on the phone with USCIS the next day after we'd received the letter and gave them an earful about how inconvenient this was and why they simply couldn't look up the electronic visa packet in their system. She told them that her mom was leaving the country soon (which she is) and that we need to schedule an infopass appointment to submit our I-89 as was requested by the letter.
 
When we went to the infopass appointment and gave the gentleman there (who was very nice) our information, he quickly helped us fill out the I-89. When we told him that her visa clearly states that "IV Docs in CCD", he raised his eyebrows and had some sort of "aha" moment because right away he knew that the TSC were not smart enough to know what to do with such a visa packet. He then went on to explain to us that the TSC generally relies on the infopass people (at the Dallas field office in my case) to download the packet from the CCD and spoon feed it to them. He said this all while shaking his head like he really disapproved of the way the TSC does it (so do we all !!) He ended up submitting the I-89, downloading the visa packet from CCD and then sending them all that information so that there is no way the TSC can kick it back to us. We are now waiting and hoping that we finally receive the green card as someone from the other topic mentioned. It's been a week and a half.
 
My advice: Schedule the infopass appointment ASAP and when you get on the phone with USCIS, tell them you need to submit the I-89 in person at your local field office. Don't take no for an answer. You do not need to wait the 30 days. Good luck 😃

Peter and ahm12,
 
I did not wait for the 30 days to schedule my infopass appointment. My wife got on the phone with USCIS the next day after we'd received the letter and gave them an earful about how inconvenient this was and why they simply couldn't look up the electronic visa packet in their system. She told them that her mom was leaving the country soon (which she is) and that we need to schedule an infopass appointment to submit our I-89 as was requested by the letter.
 
When we went to the infopass appointment and gave the gentleman there (who was very nice) our information, he quickly helped us fill out the I-89. When we told him that her visa clearly states that "IV Docs in CCD", he raised his eyebrows and had some sort of "aha" moment because right away he knew that the TSC were not smart enough to know what to do with such a visa packet. He then went on to explain to us that the TSC generally relies on the infopass people (at the Dallas field office in my case) to download the packet from the CCD and spoon feed it to them. He said this all while shaking his head like he really disapproved of the way the TSC does it (so do we all !!) He ended up submitting the I-89, downloading the visa packet from CCD and then sending them all that information so that there is no way the TSC can kick it back to us. We are now waiting and hoping that we finally receive the green card as someone from the other topic mentioned. It's been a week and a half.
 
My advice: Schedule the infopass appointment ASAP and when you get on the phone with USCIS, tell them you need to submit the I-89 in person at your local field office. Don't take no for an answer. You do not need to wait the 30 days. Good luck 😃

Peter and ahm12,
 
I did not wait for the 30 days to schedule my infopass appointment. My wife got on the phone with USCIS the next day after we'd received the letter and gave them an earful about how inconvenient this was and why they simply couldn't look up the electronic visa packet in their system. She told them that her mom was leaving the country soon (which she is) and that we need to schedule an infopass appointment to submit our I-89 as was requested by the letter.
 
When we went to the infopass appointment and gave the gentleman there (who was very nice) our information, he quickly helped us fill out the I-89. When we told him that her visa clearly states that "IV Docs in CCD", he raised his eyebrows and had some sort of "aha" moment because right away he knew that the TSC were not smart enough to know what to do with such a visa packet. He then went on to explain to us that the TSC generally relies on the infopass people (at the Dallas field office in my case) to download the packet from the CCD and spoon feed it to them. He said this all while shaking his head like he really disapproved of the way the TSC does it (so do we all !!) He ended up submitting the I-89, downloading the visa packet from CCD and then sending them all that information so that there is no way the TSC can kick it back to us. We are now waiting and hoping that we finally receive the green card as someone from the other topic mentioned. It's been a week and a half.
 
My advice: Schedule the infopass appointment ASAP and when you get on the phone with USCIS, tell them you need to submit the I-89 in person at your local field office. Don't take no for an answer. You do not need to wait the 30 days. Good luck 😃

Hey Y'all,
 
After reading through this whole thread, it became apparent that this is a widespread issue that is mainly with the Texas Service Center (TSC). My sister's husband recently got his green card in the mail within weeks of entering the United States but that's probably because he was working with the California Service Center (CSC). Unfortunately, my mother-in-law is with the TSC so she is now over the 120 days with no end in sight. We tried submitting an e-Request and just submitted a request with the ombudsman (which apparently could take 4 months).
 
I was happy to read CWiggin's post (above) that at least the InfoPass office was able to access the Consular Consolidated Database (CCD) which contains all the new visa packets. Apparently, the Texas Service Center is not very technologically sophisticated as some of the other offices (or maybe they're just incompetent?) so that's why they are not able to access the CCD. I am hoping that as they get more of our complaints, they'll finally wake up and realize that several countries around the world are using the electronic visa system and not the physical visa packets anymore.
 
Our 120 day point was March 9, 2019 so we contacted USCIS on March 12, 2019 and they inquired with the TSC. We just received the "Lost Visa Packet" letter today: 
 
"A search of USCIS records indicates the Immigrant Visa Fee has been received. However, it appears that the Texas Service Center has not received your Department of State issued Immigrant Visa Packet, which should have been submitted by the Port of Entry (POE) when you entered the United States. The Texas Service Center requires a completed Lost Visa Packet in order to process your Permanent Resident Card. Further research is needed in regards to your inquiry. You should receive correspondence within the next 90 days regarding this case. If you do not receive this correspondence, please contact customer service."
 
I'm praying that all our cases get resolved soon because it's such an inconvenience. For what it's worth, I am now living in Texas (just relocated from California) so if I do get an Infopass appointment at the local Dallas office, I will be sure to educate them about the CCD and advise them to have all the officers install the program or database on their computers.
 
Thanks, everyone, for your feedback and support.

Good Afternoon Peter,
 
I just wanted to let you know that my mother-in-law is in the same boat. We just received a letter today from the USCIS stating:
 
"A search of USCIS records indicates the Immigrant Visa Fee has been received. However, it appears that the Texas Service Center has not received your Department of State issued Immigrant Visa Packet, which should have been submitted by the Port of Entry (POE) when you entered the United States. The Texas Service Center requires a completed Lost Visa Packet in order to process your Permanent Resident Card. Further research is needed in regards to your inquiry. You should receive correspondence within the next 90 days regarding this case. If you do not receive this correspondence, please contact customer service."
 
Her POE was San Diego International Airport (SAN) and she entered on November 9, 2018. I'm sorry to hear about this issue as it's been happening with quite a few people that have the new "IV docs in CCD" on the Immigrant Visa. I also submitted a complaint to the Ombudsman so thanks for that advice.
 
Please keep us posted on your situation and I will do the same. I suspect the issue is with the Texas Service Center (TSC) and the fact that they are unaware of this new electronic process. I hope that after getting a lot of complaints from multiple people in different areas, they figure things out from their end. Hopefully sooner rather than later

Hey Y'all,
 
After reading through this whole thread, it became apparent that this is a widespread issue that is mainly with the Texas Service Center (TSC). My sister's husband recently got his green card in the mail within weeks of entering the United States but that's probably because he was working with the California Service Center (CSC). Unfortunately, my mother-in-law is with the TSC so she is now over the 120 days with no end in sight. We tried submitting an e-Request and just submitted a request with the ombudsman (which apparently could take 4 months).
 
I was happy to read CWiggin's post (above) that at least the InfoPass office was able to access the Consular Consolidated Database (CCD) which contains all the new visa packets. Apparently, the Texas Service Center is not very technologically sophisticated as some of the other offices (or maybe they're just incompetent?) so that's why they are not able to access the CCD. I am hoping that as they get more of our complaints, they'll finally wake up and realize that several countries around the world are using the electronic visa system and not the physical visa packets anymore.
 
Our 120 day point was March 9, 2019 so we contacted USCIS on March 12, 2019 and they inquired with the TSC. We just received the "Lost Visa Packet" letter today: 
 
"A search of USCIS records indicates the Immigrant Visa Fee has been received. However, it appears that the Texas Service Center has not received your Department of State issued Immigrant Visa Packet, which should have been submitted by the Port of Entry (POE) when you entered the United States. The Texas Service Center requires a completed Lost Visa Packet in order to process your Permanent Resident Card. Further research is needed in regards to your inquiry. You should receive correspondence within the next 90 days regarding this case. If you do not receive this correspondence, please contact customer service."
 
I'm praying that all our cases get resolved soon because it's such an inconvenience. For what it's worth, I am now living in Texas (just relocated from California) so if I do get an Infopass appointment at the local Dallas office, I will be sure to educate them about the CCD and advise them to have all the officers install the program or database on their computers.
 
Thanks, everyone, for your feedback and support.

Hey Y'all,
 
After reading through this whole thread, it became apparent that this is a widespread issue that is mainly with the Texas Service Center (TSC). My sister's husband recently got his green card in the mail within weeks of entering the United States but that's probably because he was working with the California Service Center (CSC). Unfortunately, my mother-in-law is with the TSC so she is now over the 120 days with no end in sight. We tried submitting an e-Request and just submitted a request with the ombudsman (which apparently could take 4 months).
 
I was happy to read CWiggin's post (above) that at least the InfoPass office was able to access the Consular Consolidated Database (CCD) which contains all the new visa packets. Apparently, the Texas Service Center is not very technologically sophisticated as some of the other offices (or maybe they're just incompetent?) so that's why they are not able to access the CCD. I am hoping that as they get more of our complaints, they'll finally wake up and realize that several countries around the world are using the electronic visa system and not the physical visa packets anymore.
 
Our 120 day point was March 9, 2019 so we contacted USCIS on March 12, 2019 and they inquired with the TSC. We just received the "Lost Visa Packet" letter today: 
 
"A search of USCIS records indicates the Immigrant Visa Fee has been received. However, it appears that the Texas Service Center has not received your Department of State issued Immigrant Visa Packet, which should have been submitted by the Port of Entry (POE) when you entered the United States. The Texas Service Center requires a completed Lost Visa Packet in order to process your Permanent Resident Card. Further research is needed in regards to your inquiry. You should receive correspondence within the next 90 days regarding this case. If you do not receive this correspondence, please contact customer service."
 
I'm praying that all our cases get resolved soon because it's such an inconvenience. For what it's worth, I am now living in Texas (just relocated from California) so if I do get an Infopass appointment at the local Dallas office, I will be sure to educate them about the CCD and advise them to have all the officers install the program or database on their computers.
 
Thanks, everyone, for your feedback and support.

;-)))))
INTERVIEW DONE! APPROVED ON THE SPOT!
Our officer was a nice lady, she asked questions but nothing impossible, just things you know if you are married.
Names and some events, she was nice, looked at the wedding photo album ( we brought 4 ) and asked only for some bills and original documents
That's it! Job hunting is slow...will see let's stay positive!!!!
Anyway this is a huge step! and I hope all of you will have the same experience as we had!

Congratulations! That is truly awesome, it must be such an amazing feeling to have that load off your shoulders! Good luck on the rest of your journey.

Aaaahhhh I FINALLY GOT THE NOA2 !!! THEY JUST SENT ME AN E-MAIL A FEW HOURS AGO!
Your Case Status: Post Decision Activity
On June 20, 2013, we mailed you a notice that we have approved this I129F PETITION FOR FIANCE(E). Please follow any instructions on the notice. If you move before you receive the notice, call customer service at 1-800-375-5283.
This is a beautiful day, good luck to those who haven't received their NOA2 yet

Well said. Hang in there, it'll all be worth it. When I would get frustrated waiting for my NOA2, I stopped to think about why I'm doing all of this and was bodly reminded that I would do it even if it took twice as long...not that I wish that upon anyone, but you get my point! This time apart has taught me a lot of patience and of course an increased appreciation for the times I was able to spend with my fiancee. Not to sound too mushy, but we do this for love, that's what gives us strength to persevere and endure the challenges and sleepless nights. This too shall soon pass and we will be reunited once again.. Aloha my friends.

Thank you so much! I hope your RFE clears ASAP (I'm sure it will)!
You are psychic. Seriously.
I had literally resigned myself to no good news this week (aside from this stuff, had a week of bad news) and it was the farthest thing from my mind as I was stuck in freeway traffic after 14 hours of filming. Apparently not thinking about it worked? IDK.
I really hope yours comes through in the next few days - hopefully tomorrow!

Naisha, to answer your question, that is totally normal. The same thing happened to me and has happened to every single filer I know who got an RFE. Basically, they really don't send out the hardcopy until the second notice (I got mine 9 days later and I live in California, right next to the service center). So don't worry, this is business-as-usual for the USCIS, just be happy that they got to your file and hope that it's not an overly complicated RFE. I sent mine back the next day after getting the evidence, overnight mail and they received it the next day.
Good luck

Congratulations! I think I'm going to go drop some pennies in the toilet now

I'm hoping they approve some more of us April RFE people this week!

Thanks ramsey. You gave us more strength to wait. There's nothing we can do but hope and have faith. we've been together for ten years. i think waiting for a few days or weeks will just be fast.. Just always think positive
Thanks for the support

Who's we? You're a 2013 filer, not a July 2012 filer, and you're complaining about them slowing down because they've only done just 7. You've applied when CSC is racing through the 2012 backlog and will likely start on 2013 before long, whereas VSC filers have months of waiting before they even touch it. We're approaching the same timeframe as CSC filers from last year. The July-September filers from 2012 complaints were completely valid and CSC's behaviour then was inexcusable, but I think you need to look at the big picture if you think 7 a day is slow. CSC won't operate at this speed forever, they are simply trying to clear their backlog. As for the other posts, me and my fiance are entitled to our opinions and historically the two service centers never operate at the same speed. One speeds up, the other slows down. In this case, VSC slowed down when CSC sped up almost at exactly at the same time. My point is simply, if you think working OT on a Saturday to do NOA2s and 7 on a normal day is slow, you may want to re-assess your expectations to save being let down when they go back to their normal speed; also bear in mind the fact that Visa Journey data only accounts for around 5% of total applicants.