Peter Parker

There's no special wording on the SSN card. The green card never left my person as it's a remote job, sending in a photo of the card. I had to get someone with me to testify I had the card on my person. I would indeed feel pretty nervous if I had had to temporarily give my card up to someone to do paperwork with.

Ok, the problem for me is resolved. The web frontend is still down, but I called this morning and they were able to log in to the system on their end today - and resolve the case. Not anything specific to me, the case had been tentatively mismatched because their systems had been down when it tried to do the match last week

I would assume so. It's just a normal one I got from the SSA after immigrating. I don't believe the problems with e-verify being down are specific to me though, which is why I'm baffled I can't see any announcements or discussion about it.

Hi, I've been in the US on a green card for around 5 years, and have been caught up in the whole "removing conditional status is very backlogged" situation. I have previously been self-employed but I've now taken a job. The employer is going through the e-verify process, and got an error back about the photo not matching. I suspect my automatic extension letter was submitted to e-verify rather than the green card. Regardless, I should be able to solve this on e-verify by interceding with the right document, but it has been down for at least 5 days when I check my provided case number. This is for checking a case without being logged in via entering the number manually, and also when being logged in via the case link they give from the account screen. I phoned up USCIS and before I could even talk to them, they told me the system had been down and should be back tonight, and they've been having a lot of problems. It's still not back as of tonight. What is perplexing me is I cannot find any documented evidence of it being down. Nobody is talking about it, including from the official e-verify Twitter account, or on here, or Reddit, or in a Google "in the last week" kind of query. I've tried many times, in many ways, on multiple computers, and on different VPNs, with both a real and fake case number. Always the same kind of errors. Can anyone speak to these experiences? I'm stressing about it as I'm on a timer to get this resolved. Thanks

He needs to make the Infopass appointment to get an extension stamp on his passport. This is what I did, although I hadn't quite reached expiry at that point. This shows how to defeat USCIS's frustrating call system and worked for me last year: https://www.stilt.com/blog/2020/07/how-do-i-speak-to-a-live-person-at-uscis/

Yeah sadly it's normal. When I got my passport stamped with another extension recently (another 12 months), I asked the USCIS desk clerk about it. They said I should track the processing times at: https://egov.uscis.gov/processing-times/ Set to "All Field Offices". This currently shows 80% of cases being completed in 32 months, but that's obviously retrospective and probably hasn't caught up with the nature of the growing backlog yet.

Oh you solved it, well done! I just confirmed this was the case for me too. I sent some feedback to USCIS about it. I was about to come comment here to say that I was able to get to my appointment no problem with just the printed email and written down confirmation number and PIN. They expected me and I was on a printed sheet of appointments the second security guard had.

Can't help you there, sorry. My license is running up until 2030 already.

They called me about 2 weeks after I got this email offering me an appointment.

Thanks. I didn't apply for citizenship as on the phone USCIS said I shouldn't, as it would just get stuck until the ROC happens. Which clearly is not true by all the comments here. I had a good think about this after I made my post. I got the situation down "on paper" by messaging USCIS through their portal. That way they can't claim that I'm somehow reneging on my responsibilities/claim. Once I've given them a chance to reply, I can also contact the Ombudsman - probably useless, but may as well, and again I'm getting something down "on paper". However the real thing is I'm going to put in for an emergency InfoPass once I get to the expiry date. By what I've read on other threads, they should follow through on that. And if that doesn't work, I'll press harder, book a refundable ticket back home for example then use that as evidence of emergency need.

Well, this is getting crazy. In about 30 days my 2-year temporary automatic extension will expire, so I'll no longer have a valid green card. I applied for an InfoPass appointment as soon as I reached USCIS's "60 days until expiry" requirement, which was 28 days ago, and today was emailed there are no appointments available (I assume I automatically timed out in their call window) and to just wait. This is Milwaukee Office. I'm really not sure what to do at this point. I looked into hiring an immigration lawyer, but the local one I found wants $200 for a consultation and won't tell me any pricing until I finish that, and requires both me and my wife to fill in this egregious 10 page intake form that requires both our full work and address history and many other things. I'm thinking this route would be a big time and money sink for potentially no real added value. Maybe I just wait it out. My understanding is you cannot be deported in this situation. But you can't reliably re-enter the country either, so if I needed to go away for something urgent (e.g. a dying parent), it'd be a big risk. Anyone got any thoughts? I imagine others here now will be in the same situation too.