Hello everybody!
Hope this post finds you all well
.
My wife and I are trying to submit an inquiry about our case, since it's out of regular processing time, according to the website: https://egov.uscis.gov/processing-times/ .
So, our data is:
- Receipt date: 06/01/2021.
- Form: I-130, US Citizen filing for a spouse.
- Service Center: Nebraska (according to our receipt notice, bottom left of the document).
- Current receipt date for a case inquiry at the moment of this post is: June 12th 2021. (range is: 4 to 7 months)
Everytime we try to submit the inquiry we get the "Your application or petition is currently within the posted processing times. An inquiry may not be created at this time."
Our receipt date is before the current receipt date for a case inquiry posted, we should be able to submit it (it's been over 7 months already).
We're very confused. We even called the USCIS customer service (1-800-375-5283), and the automated phone system is really a nightmare (confuses numbers when you say your receipt number or doesn't do anything if you dial it), then tells you to check the website.
So we're wonderign: has anyone had this issue?, what might be the problem?, if you had this issue, how did you solve it?
Post data: https://my.uscis.gov/ is down right now.
Thanks!!!!! 