Georgian fellow here, I completely understand your frustration. Basically, Georgian Government has two different agency issuing same exact document. So many people get confused to which one to bring. Easiest way to find out which one is correct is to check 'Police Records - ''Procedure of Obtaining'' on this link https://travel.state.gov/content/travel/en/us-visas/Visa-Reciprocity-and-Civil-Documents-by-Country/Georgia.html. (Hope this helps to other people who is confused) Besides this, if he listened to you, this delay would have been avoided and I would definitely suggest reconsidering to continue with the process as he has failed to listen and even acknowledge your requests.