Confused!! Case file not in local office during N400 interview

[sung2408 2]

I got an interview notice to show up for my interview. However, I get to the office, they call my name but I see "requested" written by my name. The agent indicates to me that my case file has been requested and is not at the field office hence they could not proceed with my N400 interview. I tried to get indication on next steps but all they said was it varys and I will receive another interview notice when they eventually get the file. My case status on the portal has not changed to reflect this and still reflects my case has been scheduled for interview. Has anyone encountered similar issues? I am freaking out. This occured in the Newark office. 

Thanks

[Mike E 11,725]

There are thousands of cases held up because of backlogs at the Federal Records Center retrieving records. 
 

Perhaps your case is one of them. 

[sung2408 2]

I didn't know. I still don't understand why they would schedule me for an interview. I got the interview notice and my online portal reflects this. There are others who filed around the same time April 2021 who have being called for their interview and completed it.

[Mike E 11,725]

1 hour ago, sung2408 said:

I didn't know. I still don't understand why they would schedule me for an interview. I got the interview notice and my online portal reflects this. There are others who filed around the same time April 2021 who have being called for their interview and completed it.

They might had a commitment that your records would be delivered in time.