Confused!

[Jacques'son 39]

So I called USCIS today. The first representative I spoke to told me that my case is being processed at the Nebraska service center. I called a second time 30 minutes later, another representative told me it is currently at Potomac for processing. My Noa 1 says Potomac at the bottom of the page. I never received my letter with the online access code, so I cannot check  about my case online myself. This is really frustrating. I asked the first person I Spoke to, was it ever transferred from Potomac to Nebraska at any point, he said it was not. 

[igoyougoduke 1,662]

You wont know where it gets processed as they transfer cases based on work load. Nothing to worry there 

[LilyJ 1,258]

If your NOA1 says Potomac and you never got a letter saying it was transferred elsewhere, then it is as Potomac 

[Justus Forever 85]

On ‎2‎/‎25‎/‎2020 at 3:56 PM, Jacques'son said:

So I called USCIS today. The first representative I spoke to told me that my case is being processed at the Nebraska service center. I called a second time 30 minutes later, another representative told me it is currently at Potomac for processing. My Noa 1 says Potomac at the bottom of the page. I never received my letter with the online access code, so I cannot check  about my case online myself. This is really frustrating. I asked the first person I Spoke to, was it ever transferred from Potomac to Nebraska at any point, he said it was not. 

Good Morning,  @Jacques'son I haven't called in a while but I never got my paper NOA just and text to my phone when i called about that because it never told me what service center. USCIS told me what service center and gave me my passcode over the phone you can still get that information if you call back. I was able to log in and sign up about 2 months later i was looking at my cases and seen i only had one NOA letter and not 3 but the one is for all 3. Also with potomac that service center was the fastest i know because I first filed in january and got my rfe in May. I refiled in OCT i am still waiting why because now potomac took on other cases becasue of the over load and the time frame now is 9 to 11 months. but call and get your passcode information

Edited February 27, 2020 by Justus Forever