I94 online record

[br9k 23]

This may be an unusual situation, which may or may not related to the citizenship application - I'd like to get your feedback here.

 

In preparation for the upcoming interview, I went to check my spouses' online I94 record (https://i94.cbp.dhs.gov/I94/), to get correct dates for our last trip abroad. We used this system to search for her entry/exit information a few months ago, and at that time it listed all of the trips. Searching today brings up nothing - it simply returns a "record not found" error.

 

I realize that (in theory, and according to the CBP FAQ) LPRs are not supposed to have I94 and the online system, in theory, should not have them. However, in practice we had access to these I94s until now. 

My spouse did visit a local CBP office, where, unfortunately, an officer refused to actually search for her records on their end. He was somewhat dismissive in that she should have no problem re-entering. In any case, CBP probably will not help at this point.

 

Relevant to this topic, she has a citizenship interview scheduled for April 22nd. We also have a trip abroad coming up in about a week. My best guess is that something USCIS did in preparation for the interview resulted in records disappearing. 

 

Has anyone encountered this issue? For those who have had their interview (or recently became citizens) - what happens to your previous I94 record? Does it become unavailable at that time?

[holidaywkhcx 17]

My wife came into U.S as K1 visa( fiancée visa) and got the green card a few months later.. We checked her I94 online and it showed all her arrival & departure records.. Maybe it will not show the record for those who came into U.S with immigrant visa..

[Lemon23 400]

1 hour ago, br9k said:

This may be an unusual situation, which may or may not related to the citizenship application - I'd like to get your feedback here.

 

In preparation for the upcoming interview, I went to check my spouses' online I94 record (https://i94.cbp.dhs.gov/I94/), to get correct dates for our last trip abroad. We used this system to search for her entry/exit information a few months ago, and at that time it listed all of the trips. Searching today brings up nothing - it simply returns a "record not found" error.

 

I realize that (in theory, and according to the CBP FAQ) LPRs are not supposed to have I94 and the online system, in theory, should not have them. However, in practice we had access to these I94s until now. 

My spouse did visit a local CBP office, where, unfortunately, an officer refused to actually search for her records on their end. He was somewhat dismissive in that she should have no problem re-entering. In any case, CBP probably will not help at this point.

 

Relevant to this topic, she has a citizenship interview scheduled for April 22nd. We also have a trip abroad coming up in about a week. My best guess is that something USCIS did in preparation for the interview resulted in records disappearing. 

 

Has anyone encountered this issue? For those who have had their interview (or recently became citizens) - what happens to your previous I94 record? Does it become unavailable at that time?

What I know about CBP is that, they used the information that the airline companies provided when it comes to in and out record of the passengers.

If your spouse used green card when travelling outside and coming back to the US then your spouse doesn't have any record in CBP, specially in the boarder like in Canada, CBP used passenger's passport information not green card.

Edited March 20, 2019 by Lemon23

[Lemon23 400]

1 hour ago, br9k said:

This may be an unusual situation, which may or may not related to the citizenship application - I'd like to get your feedback here.

 

In preparation for the upcoming interview, I went to check my spouses' online I94 record (https://i94.cbp.dhs.gov/I94/), to get correct dates for our last trip abroad. We used this system to search for her entry/exit information a few months ago, and at that time it listed all of the trips. Searching today brings up nothing - it simply returns a "record not found" error.

 

I realize that (in theory, and according to the CBP FAQ) LPRs are not supposed to have I94 and the online system, in theory, should not have them. However, in practice we had access to these I94s until now. 

My spouse did visit a local CBP office, where, unfortunately, an officer refused to actually search for her records on their end. He was somewhat dismissive in that she should have no problem re-entering. In any case, CBP probably will not help at this point.

 

Relevant to this topic, she has a citizenship interview scheduled for April 22nd. We also have a trip abroad coming up in about a week. My best guess is that something USCIS did in preparation for the interview resulted in records disappearing. 

 

Has anyone encountered this issue? For those who have had their interview (or recently became citizens) - what happens to your previous I94 record? Does it become unavailable at that time?

Have you tried looking up your spouse I-94 using the old or expired passport? It might gonna work.

In my case, all of my trips were recorded whether I use the expired or current passport. 

I only used my green card when entering the US, but I always provided my passport information when booking a flight so that airline companies have record of it.

Edited March 20, 2019 by Lemon23

[br9k 23]

- We had all of the entry/exit information visible in the I94 online system until about a month ago.

- This included a number of trips in the last 3 years, since she became a permanent resident. 

- As a permanent resident (as far as I recall anyway), one has to show both a "green card" and a passport at entry. Which is being recorded is up to CBP, I suppose. 

 

That said, I found that for *some* permanent residents travel history on the I94 website is no longer visible (asked someone I know, a very long term LPR, to look it up).

 

My best guess is that the I94 record continues to be visible for some time for newer LPRs, but then at some point disappears (as it should not, in theory, be visible for LPRs, though there is little doubt CBP maintains records internally). Why the information disappeared for us right now - hard to tell.

Edited March 20, 2019 by br9k

[Lemon23 400]

16 minutes ago, br9k said:

- We had all of the entry/exit information visible in the I94 online system until about a month ago.

- This included a number of trips in the last 3 years, since she became a permanent resident. 

- As a permanent resident (as far as I recall anyway), one has to show both a "green card" and a passport at entry. Which is being recorded is up to CBP, I suppose. 

 

That said, I found that for *some* permanent residents travel history on the I94 website is no longer visible (asked someone I know, a very long term LPR, to look it up).

 

My best guess is that the I94 record continues to be visible for some time for newer LPRs, but then at some point disappears (as it should not, in theory, be visible for LPRs, though there is little doubt CBP maintains records internally). Why the information disappeared for us right now - hard to tell.

I believe not all airline companies enter the passenger's passport information on their system when travelling back to the US and if you show to them your green card, because technically passport is pointless when having a green card, and the airline companies basis for you to enter the US is your green card not the passport unless you're US citizen

 

I remember when I travel back to the US 2016, the airline employee at the ticket counter ask me, if I will use my green card or passport to enter the US, I said my green card and she said, we have your passport information on the system so we dont need your passport and she printed my boarding pass. So in my theory, for you to able to obtain the record on CBP site, always enter your passport information when booking a flight.

 

Your spouse case is different, the record was available before and now is totally no records, this makes sense, my travel record for 2013 was not available on CBP site, the only record I'm seeing is for 2016 on wards, which is fine since I became permanent resident year 2015 and the first time I travel outside the US as permanent resident was 2016. 

 

I think this is also the reason why on the interview letter, they included the passport as a required item to bring, since old records on CBP online will no longer available.

[Lemon23 400]

This Monday, my I-94 travel history was available online and I was able to print it, but now when I checked it's no longer there.

It say's no records found. LOL! Good thing I was able to print this Monday before CBP wiped it out my travel record. LOL

[br9k 23]

Perhaps a few more people can try and report here. 

Sounds like they might have wiped the information for (all?) LPRs. That does bring the system in compliance with what it is supposed to reflect.

 

If that is the case, it will be pretty inconvenient for future N400 applicants to get their past travel information. 

[Lemon23 400]

16 hours ago, br9k said:

Perhaps a few more people can try and report here. 

Sounds like they might have wiped the information for (all?) LPRs. That does bring the system in compliance with what it is supposed to reflect.

 

If that is the case, it will be pretty inconvenient for future N400 applicants to get their past travel information. 

I think the only affected were LPRs, when I checked my Mom and Dad travel history, since they came here in the US as tourist, their records were available on the CBP website.

 

[Mollie09 1,543]

As an LPR I've never had an I-94 record. Maybe because of Global Entry?

[br9k 23]

Looks like the CBP did the "right thing" and brought their information in compliance with the law. Unfortunately, compliance with the law does not equal convenience. Glad we were able to access it earlier. 

[ckibs 52]

I'm also unable to access my I94 records which I recently made a topic about as well as I'm preparing for my N-400 application. I've used my passport going through the airports (since my physical GC was incorrect and I had to send it back- long story) SO there should certainly be a record for me but there's not. I remember when I arrived on my K1 visa there was also an issue looking up my records and it wasn't until I spoke to an officer that it was discovered that my birth year was entered as 1913 in the system LOL anyways, it was corrected and I was able to access my records so I know it has worked in the past for me. This is very unfortunate and I'm unsure how to prove my two trips for my N-400...