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NVC Unavailable?

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Hi everyone

So I just tried calling NVC to inquire about our case and the automated message reported that NVC inquiries for immigrant visas are unavailabe from July 2nd (today at 3:30 pm) until 7:30am Monday July 6 because of technical difficulties in their system??

Anybody have an information on this? Because I thought the month-long technical problems were pretty much taken care of at the end of last week (that's what a supervisor told me on the phone). Is this a new wave of system issues or what?

Ugh what an absolute HORRIBLE time to be stuck at the NVC :crying::clock:

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I just called NVC and the message they have about being off-line has to do with the DS-261, DS-260 and IV fees technical problems. The issue that was resolved last week was with the technical difficulties relating to homeland security checks/visa printing at the various Posts worldwide.

The problem at CEAC with DS-261, DS-260 and IV fees was never resolved but it seems they are finally going to work on it this weekend.

Everyone should take heart!

Finally!

Hi everyone

So I just tried calling NVC to inquire about our case and the automated message reported that NVC inquiries for immigrant visas are unavailabe from July 2nd (today at 3:30 pm) until 7:30am Monday July 6 because of technical difficulties in their system??

Anybody have an information on this? Because I thought the month-long technical problems were pretty much taken care of at the end of last week (that's what a supervisor told me on the phone). Is this a new wave of system issues or what?

Ugh what an absolute HORRIBLE time to be stuck at the NVC :crying::clock:


Priority Date - December 2, 2013

USCIS -

12/02/13 : NOA1 (Priority Date)

03/24/15 : Case Transferred from VSC to CSC

03/28/15 : Hard copy of transfer received in mail

04/14/15 : NOA2 ( I-130 Approved) - finally! (informed via text on 4/16/2015)

NVC -

04/29/15 : NVC received the case (informed during phone call to NVC on 5/01/2015

05/08/15 : Case number assigned and IIN (received via phone call on 5/14/2015)

05/12/15 : NVC Welcome letter mailed

05/19/15 : NVC Welcome received in mail

05/29/15 : DS-261 Finally Available on CEAC and completed

05/29/15 : AOS bill Available on CEAC and paid (status: IN PROCESS)

06/02/15 : AOS bill status: PAID

06/15/15 : IV invoice generated (notified by email) but unable to pay on CEAC...waiting...

07/05/15 : IV bill Finally Available on CEAC and paid (status: IN PROCESS)

07/08/15 : IV bill status: PAID

07/08/15 : DS-260 Available

07/12/15 : DS-260 completed and submitted

07/13/15 : AOS and IV package mailed to NVC

07/14/15 : AOS and IV package received by NVC

07/16/15 : Scan Date

07/28/15 : CASE COMPLETE - NO checklist! :dancing::dancing::dancing:London...here we come...!!

08/04/15 : CC Email received...waiting for Interview Letter....

08/11/15 : Interview letter (IL/P4) received ...interview date 9/11/2015! :dancing: :dancing::dancing:

EMBASSY -

08/11/15 : Case Shipped to embassy

08/12/15 : Case Arrived in UK (tracked on DHL website)

08/12/15 : Medical completed

08/14/15 : CEAC showing IN TRANSIT

08/18/15 : CEAC showing READY

09/11/15 : Interview date (initial)

09/08/15 : Interview date (rescheduled on 8/18/2015) - APPROVED :)

xx/xx/15 : Visa in hand
xx/xx/15 : POE....Dulles airport!

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Hi everyone

So I just tried calling NVC to inquire about our case and the automated message reported that NVC inquiries for immigrant visas are unavailabe from July 2nd (today at 3:30 pm) until 7:30am Monday July 6 because of technical difficulties in their system??

Anybody have an information on this? Because I thought the month-long technical problems were pretty much taken care of at the end of last week (that's what a supervisor told me on the phone). Is this a new wave of system issues or what?

Ugh what an absolute HORRIBLE time to be stuck at the NVC :crying::clock:

Do not worry!

Me and other people are waiting since 2 months for NVC website access.

Keep patience, no way.

We now horribly stucks at the NVC. :energy:

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I just called NVC and the message they have about being off-line has to do with the DS-261, DS-260 and IV fees technical problems. The issue that was resolved last week was with the technical difficulties relating to homeland security checks/visa printing at the various Posts worldwide.

The problem at CEAC with DS-261, DS-260 and IV fees was never resolved but it seems they are finally going to work on it this weekend.

Everyone should take heart!

Finally!

Thank you for the information!

Btw, why did you say the problem at CEAC is finally being fixed this weekend? Did NVC tell you on the phone?

We've been stuck at DS-260 for over two months... :( Really depressing...

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Thank you for the information!

Btw, why did you say the problem at CEAC is finally being fixed this weekend? Did NVC tell you on the phone?

We've been stuck at DS-260 for over two months... :( Really depressing...

HI Flora - well I said that they are going to work on it....who knows if it will be fixed! LOL!

call the NVC number and y0u will hear the message yourself. (603-334- 0700).

Essentially it says that if you have had difficulties accessing DS-261, DS-260 and paying IV fees online you can visit nvc.state.gov/solutions for instructions. It says that as part of the "solutions" the NVC database will be taken off-line for 3pm today til 7am on Monday

(please note: there are 2 different messages that come up when you call NVC. One is more detailed than the other but they are saying the same thing).


Priority Date - December 2, 2013

USCIS -

12/02/13 : NOA1 (Priority Date)

03/24/15 : Case Transferred from VSC to CSC

03/28/15 : Hard copy of transfer received in mail

04/14/15 : NOA2 ( I-130 Approved) - finally! (informed via text on 4/16/2015)

NVC -

04/29/15 : NVC received the case (informed during phone call to NVC on 5/01/2015

05/08/15 : Case number assigned and IIN (received via phone call on 5/14/2015)

05/12/15 : NVC Welcome letter mailed

05/19/15 : NVC Welcome received in mail

05/29/15 : DS-261 Finally Available on CEAC and completed

05/29/15 : AOS bill Available on CEAC and paid (status: IN PROCESS)

06/02/15 : AOS bill status: PAID

06/15/15 : IV invoice generated (notified by email) but unable to pay on CEAC...waiting...

07/05/15 : IV bill Finally Available on CEAC and paid (status: IN PROCESS)

07/08/15 : IV bill status: PAID

07/08/15 : DS-260 Available

07/12/15 : DS-260 completed and submitted

07/13/15 : AOS and IV package mailed to NVC

07/14/15 : AOS and IV package received by NVC

07/16/15 : Scan Date

07/28/15 : CASE COMPLETE - NO checklist! :dancing::dancing::dancing:London...here we come...!!

08/04/15 : CC Email received...waiting for Interview Letter....

08/11/15 : Interview letter (IL/P4) received ...interview date 9/11/2015! :dancing: :dancing::dancing:

EMBASSY -

08/11/15 : Case Shipped to embassy

08/12/15 : Case Arrived in UK (tracked on DHL website)

08/12/15 : Medical completed

08/14/15 : CEAC showing IN TRANSIT

08/18/15 : CEAC showing READY

09/11/15 : Interview date (initial)

09/08/15 : Interview date (rescheduled on 8/18/2015) - APPROVED :)

xx/xx/15 : Visa in hand
xx/xx/15 : POE....Dulles airport!

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I'm another one on this boat. I'm stuck on DS-260.. They have received all the fees and AOS/Civil Docs packages....


 

USCIS

 

Chicago lockbox

09/02/16: I-130 + I-485 + I-765 Sent (USPS)

09/15/16: Email/Text from LockBox@USCIS

09/19/16: I-797-C letters received

09/27/16: BIO early walk-in (10/06/2016)

10/05/16: I-485 RFE email received

10/11/16: RFE yellow letter received/RFE package sent

10/13/16: RFE package delivered (USPS)

10/14/16: RFE package received by USCIS (Email received from USCIS)

11/23/16: I-765 was approved. Card ordered (Expedite processing/Job offer)

11/28/16: EAD Card was mailed

12/01/16: EAD Card was in the mail

05/15/16: Interview scheduled for 6/13/17

6/13/17: Interview. Not approved in the spot. IO wanted to check for gonorrhea test on I-693. She said maybe we could get RFE.

6/19/13: I-797C Letter on the mail. I-130 was approved. 

6/26/17: Email update: Green card production was ordered on 6/24/17

6/29/17: Email saying card was mailed on 6/28/17

6/30/17: We received the card. 

6/30/17: Waiting for ROC in 2 years (6/13/19)

 

 

 

 

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The funny thing is I called the NVC this morning and the agent still told me "We don't know when this is going to be fixed." She should listen to the NVC's answering machine message!

I am just glad to see some kind of action being taken to solve this problem, instead of the "we don't know what's going on" routine that they've been doing the past few weeks. I hope they fix the system. Just knowing that something is being done is mellowing me out a little.

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it seems it's really affecting SOME people, not ALL.
i just went through some (similar) timelines of applicants from my country (HK)
some hv their interviews scheduled, some even got approved already.
Guess we just got very unlucky somehow...

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Ugh what an absolute HORRIBLE time to be stuck at the NVC :crying::clock:

I really hope they resolve your issue soon! I know the process is longer for CR visas, but your wait time is very, very long!

I also hope that the embassy schedules your interview sooner than they did with our case. They seemed to take a long time scheduling ours, so hopefully that won't add more time to your wait!


K-1 fiance visa journey

 

July 22, 2014 - First connection through website ** March 4, 2015 - First meeting in person in a third country (first visa stress!) ** March 18, 2015 - Sent Form I-129F ** March 19, 2015 - Received by Dallas Lockbox at 8:09 AM CST ** March 24, 2015 - Received USCIS receipt confirmation text and e-mail at 9:04 PM CST - NOA1 ** April 7, 2015 - Received USCIS approval confirmation text and e-mail at 9:30 PM CST - NOA2 ** April 24, 2015 - Called NVC and confirmed receipt ** April 25, 2015 - CEAC.GOV reflecting embassy number as 'In NVC' ** April 29, 2015 - CEAC.GOV reflecting embassy number as 'In Transit' ** May 5, 2015 - Petition arrived at embassy - 'Ready' status ** June 14, 2015 - Received Packet 3 and 4 (Interview and document list combined) ** June 29, 2015 - Medical exam ** July 7, 2015 - Embassy interview!!...then...CEAC.GOV reflecting embassy number as 'Administrative Processing' ** August 4, 2015 - Received call from US Embassy to drop off his passport!! ** September 3, 2015 - CEAC.GOV reflecting embassy number as 'Ready' and Nonimmigrant!!!!!!! TOMORROW!.....no...still waiting... ** October 13, 2015 - CEAC.GOV reflecting 'Administrative Processing' ** October 15, 2015 - CEAC.GOV now says 'Issued' !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

November 10, 2015 - Dallas POE! He's here

November 16, 2015 - Our marriage :)

Adjustment of Status journey ~ ROC Date December 21, 2017 ~

 

December 9, 2015 - Mailed AOS package (Day 0) ** December 10, 2015 - Received by Chicago Lockbox at 1:06 PM CST (Day 1) ** December 14, 2015 - Initiated county name change petition ** December 22, 2015 - Received USCIS receipt confirmation text and e-mail at 11:34 PM CST - NOA (Day 13) ** January 4, 2016 - Additional information delivered to NBC at 10:10 AM CST (Day 26) ** January 11, 2016 - Fingerprint fee accepted for Form I-485 (Day 33) ** January 19, 2016 - Received Selective Service registration card ** January 20, 2016 - Service request initiated and completed for biometric appointment (Day 42) ** January 23, 2016 - Received biometric letter dated January 16, 2016 (Day 45) ** February 5, 2016 - Biometric appointment (Day 58) ** February 19, 2016 - Request for Initial Evidence for EAD/AP (Day 72) ** February 25, 2016 - Received RFIE (Day 78) ** February 26, 2016 - Mailed response to RFIE (Day 79) ** February 29, 2016 - Response to RFE delivered to NBC at 11:06 AM CST (Day 82) ** March 3, 2016 - EAD status update to RFE response received March 1, 2016 (Day 85) ** March 4, 2016 - EAD/AP approved/card being produced (Day 86) ** March 9, 2016 - EAD/AP card mailed (Day 91) ** March 12, 2016 - EAD/AP received (Day 94) ** March 21, 2016 - GC approved/card being produced (Day 103) ** March 24, 2016 - GC mailed and name change completed (should have been February 4, 2016...) (Day 106) ** March 26, 2016 - Conditional GC received (Day 108)

Removal of Conditions journey ~ USC Date December 21, 2018 ~

Spoiler

December 21, 2017 - Mailed ROC package (Day 0) ** December 26, 2017 - Received by Laguna Niguel Lockbox  at 12:40 PM CST (Day 1) ** January 2, 2018 Check cashed (Day 7) ** January 6, 2018 Received NOA1 dated December 26, 2017 (Day 11) ** February 13, 2018 - Service request initiated for biometric appointment (Day 49) ** February 23, 2018 - Received service request letter response dated January 19, 2018 instructing us to wait (Day 59) ** March 5, 2018 - Case Received at Local Office (Day 69) ** June 15, 2018 - Case Transferred to Another Office (Day 171) ** June 18, 2018 - Case Transferred and New Office Has Jurisdiction (Day 174) ** August 24, 2018 - Rec'd extended NOA1 dated August 18, 2018 (Day 241) **

 

 

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NVC Database Temporarily Offline for Computer System Update

7/2/2015

The Bureau of Consular Affairs is still resolving technical problems with some of our online immigrant visa forms. This issue is not specific to any particular country or visa category. As part of the solution to these systems issues, the National Visa Center (NVC) will temporarily take its immigrant visa database offline to allow our technical specialists to work on the system.

We will take our database offline at 3:30 pm on Thursday, July 2 through Sunday, July 5. Please note the NVC will be closed on Friday, July 3 for the Independence Day holiday.

What does this mean for immigrant visa applicants? Beginning at 3:30 pm on Thursday, July 2, NVC staff will be unable to access any case-specific information in the database. While our Public Inquiry phone line will still be operating, our Customer Service Representatives will be unable to provide callers with information specific to their case, such as whether we have received your case from USCIS, if we received mail from you, and your case status. We will be unable to make changes or updates to your case, such as a change of address.

We apologize for the inconvenience this will cause. However, the Department of States technical team is confident that this temporary inconvenience is a necessary step toward restoring full functionality to our systems. We expect the NVCs immigrant visa database to again be operational on Monday, July 6 and our Customer Service Representatives will be able to fully answer public inquiries then.

Applicants who have had difficulty accessing Form DS-261 Choice of Address and Agent and Form DS-260 Immigrant Visa Application online, or paying their visa fees online should continue to monitor this website for updates and follow the instructions below. Again, we thank you for your continued patience and apologize to applicants who are experiencing delays.

This is what they have updated today.....So check from Monday...I think every thing should be fine by next week


I-130 / F-2A



USCIS


November 14 2013 I-130 Sent to Chicago Lockbox


November 15 2013 I-130 Received at Chicago Lockbox Facility


November 18 2013 Email from USCIS about Petition Acceptance (PD Nov 15 2013)


November 19 2013 I 797 NOA 1 received by mail


March 24 2015 Received E Mail and Text Notification about Case transfer to another USCIS Office


March 28 2015 Received Hard copy of Transfer Notice from USCIS


March 31 2015 Case Approved by USCIS


April 1 2015 Received Email and Text message for Case Approval


April 4 2015 Received Hard Copy of NOA2 from USCIS



NVC STAGE


April 16 2015 Case received at NVC


April 24 2015 Case Number and IIN received on Call


April 27 2015 Paid AOS Fees and Submitted DS-261


April 29 2015 Welcome Letter from NVC in Email


May 05 2015 DS-261 reviewed over phone


May 06 2015 AOS & Civil Documents sent to NVC


May 07 2015 Documents received at NVC


May 08 2015 Email from NVC to pay IV Fees


June 08 2015 IV PAID


June 10 2015 Submitted DS-260


July 13 2015 Case Completed


July 29 2015 Finally....Got Interview Date


Sep 18 2015 Interview (Approved)






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Thank you everyone for the replies and info.

I just called NVC again and talked to a representative this time and before even letting you ask any questions they tell you that they will not be able to view any information on their system at all until late Monday.

This is just absolutely ridiculous.

All of us who are/have been stuck at this stage should have priority over any incoming cases so we can get on with our lives already :protest:

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Been stuck for 2months now. Called nvc today and website will be down till Monday so hopefully something get fixed because this is just frustrating.This process is already depressing dont need any technical issues to delay things more.

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Hi everyone

So I just tried calling NVC to inquire about our case and the automated message reported that NVC inquiries for immigrant visas are unavailabe from July 2nd (today at 3:30 pm) until 7:30am Monday July 6 because of technical difficulties in their system??

Anybody have an information on this? Because I thought the month-long technical problems were pretty much taken care of at the end of last week (that's what a supervisor told me on the phone). Is this a new wave of system issues or what?

Ugh what an absolute HORRIBLE time to be stuck at the NVC :crying::clock:

I been told same thing today!!!!!!!

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I called today around two hours earlier that the dead line of 3:30pm. Been on hold for an hour and twenty minutes, got picked up at 3:18 pm and been told that system was out already. so unfair though.


event.png

My K-1 Fiancée Visa Journey

USCIS:
2015-04-09: I-129F Mailed out overnight to Lewisville, TX
2015-04-10: Case received by USCIS. Routed to California Service Center
2015-04-14: Received our e-mail of NOA1
2015-04-21: NOA1 Hardcopy on hand!
2015-06-12: Case was approved! NOA2
2015-06-19: I797 Hardcopy on hand!
National Visa Center (NVC):
2015-07-06: BNS Case number assigned!
2015-07-07: DS-160 Completed
2015-07-07: Visa FEE paid off
2015-07-11: Case updated at CEAC to "in Transit"!
2015-07-13: Case updated at CEAC to "Ready"!
Argentina's U.S. Embassy - Consular Section:
2015-07-15: Embassy received the package hardcopy from NVC by DHL
2015-07-16: Vaccinations done
2015-07-17: Police certificate done
2015-07-21: Medicals done
2015-07-23: Packet 3 documentation set
2015-07-24: Received packet 3
2015-07-27: Handed in packet 3 to the embassy
2015-08-21: Received packet 4
2015-09-07: Re-done police certificate, required by the USBA IV unit.
2015-09-08: Received package of affidavit of support, sent by UPS from Roland to Argentina
2015-09-10: Interview APPROVED!!!!
2015-09-11: Case status updated at CEAC to "Administrative Processing"!
2015-09-14: Case status updated at CEAC to "Issued"!
2015-09-23: Passport ready to pick up! Scheduled for September 25th.
2015-09-25: Visa on hand
2015-10-02: Departure from Ezeiza, Buenos Aires
Department of Homeland Security (DHS):
2015-10-03: POE - Atlanta, GA
2015-10-16: Got married at Denton, Caroline County's Courthouse

My AOS Journey

Social Security Administration:
2015-10-26: Applied for SSN at Cambridge Social Security Administration
2015-11-23: Called SSA after four weeks mark. They re-send the forms because it was the wrong one.
2016-01-12: Visit SSA and been told that there was a mail sent to me according the situation. Received it later in the afternoon.

2016-01-13: Finally got my SSN card!! (Yayy!! after 80 days!!)

USCIS:
2015-12-17: Forms I-485, I-765 & I-131 Mailed out by USPS Priority mail
2015-12-20: Package delivered

2015-12-30: Received three NOA1's e-mails and sms (I-485, I-131 and I-765)

2016-01-05: Received three NOA1's hardcopies on hand!

2016-01-06: Received biometrics appointment letter.

2016-01-19: Biometrics appointment @ Dover, DE. (Successful! Took only 10 mins.)

2016-01-25: RFIE notification :cry:

2016-02-02: RFIE hardcopy mail received. (I864 form needed to be corrected + additional documentation)

2016-03-08: Overnighted the RFIE response with UPS

2016-03-09: Package delivered

2016-03-10: Received RFIE reception notification

2016-04-08: EAD & AP been approved!

2016-04-11: Received AP & EAD approval e-notification!! (woot woot!!)

2016-04-12: EAD card is being produced

2016-04-13: EAD card been mailed

2016-04-15: Combo card on hand!

2016-XX-XX: (GC interview/approval notice!?!?!??!?!?!?!?!?!??!?!) :clock:

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