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Help Please! Unable to pay Fee for VIsa Application online

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I am unable to pay the fee online for the beneficiary.

When the prompt PAY NOW comes up and I click on it it takes me back to a screen where I can no longer see any information about the beneficiary but only the petitioner, myself.

Please help!

I have called NVC several times to no avail-only to call back they are busy.

Thank you!

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There is not enough information here to warrant a full remedy, but i suspect one of three things is happening:
1. You are suffering browser compatibility issues. Try using a different browser (i.e. Firefox, Chrome, IE, Safari)

2. The authenticating script is corrupted. Try updating Java and / or your current browser
3.. The NVC authentication servers / hosting servers are having issues. Try again in one hour.


12 March 2012: Met Dyn at a coffee shop in Kuwait

Summer 2012: I returned home to the U.S. to prepare a way for Dyn

Fall 2014: Dyn returns home to Philippines after seven years in Kuwait


February 2014: Engaged while I visited Philippines

March 2014: Officially hired attorney and filed for Dyn's annulment in Bohol, Philippines

December 2015: Bohol District Court issues decision in our favor

December 2015: Judge sends transcript of his decision to OSG for processing

February 05 2016: OSG returned receipt and approval to district court in Bohol. CoF to be issued end of second week in February

February 09 2016: Dyn is presented with the Entry of Judgment and her Certificate of Finality via the local court.

February 15 2016: LCR issues annotated marriage certificate, and necessary documents are forwarded to the NSO / PSA visa LBC

April 19 2016: Received CENOMAR and Annotated MC from PSA via private courier. DONE! COMPLETE! FINISHED! OFFICIAL!


April 04 2016: I-129F sent to Texas Lockbox via USPS Priority Mail

April 12 2016: Email from USCIS acceptance confirmation

April 17 2016: Official NOA1 hard copy received

July 12 2016: NOA2 Approval hard copy received

July 14 2016: Post Decision Activity email from USCIS

THE LONG WAIT (USCIS misplaced approved petition)

September 16 2016: NVC received approved I-129F petition and assigns case number


October 04 2016: Day 1 of medical at SLEC in Manila

October 05 2016: Psychiatric evaluation off-site due to psychological incapacity annulment (10 hour eval with 800 question profile test)

October 13 2016: CFO Seminar completed successfully and certificate awarded (CFO stamp not issued until visa is presented).

October 20 2016: Return to SLEC complete psychological evaluation with resident psychologist (less than ten minutes)

October 21 2016: Vaccination day at SLEC (medical finally complete)

October 25 2016: Visa interview at USEM in Manila (APPROVED)


November 19 2016: Dyn's arrival at POE Dulles IAD in Washington DC

December 01 2016: Married

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NVC has been having issues since Thursday last week.

They are working on it

Important Notice:

We are aware that some users are experiencing technical difficulties accessing Form DS-260/261 or paying IV fees. If you experience any of this issue, please try it back later. We apologize for any inconvenience this may be causing.

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Fortunately I was connected to NVC after many tries this afternoon around 3:30pm. After about one hour holding, I was directed to a rep. The rep told me that NVC is aware of the system problems and working on fixing it. She said fixing the system errors will take a few days, but was unable to give me any specific time line. I asked her whether I shall go to pay with a cash check, but I was told it will be subject to myself. But even IV was paid via cash check, still cannot fill DS-260 form before the system errors are resolved. DS-260 has to be filled on line. So just wait for more days.

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Good Morning,

Thanks for writing.

There is info on their site about a number to call if you have technical difficulties with payment and info about how to print out an invoice or to write them and to request one to mail in your payment.

Hope this helps!

Blessings to you!

Edited by blessedandfavored

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Pay by mail

If you are unable to pay your fees online, there is an alternate pay-by-mail method, but it can delay the processing of your case. If you choose the pay-by-mail method, you can mail a cashier’s check or money order by following the steps below.

Step Action 1 Review the Immigrant Visa Fee and Affidavit of Support Fee Invoices your agent received from the NVC. 2 Make a cashier’s check (from a U.S. bank) or money order payable to the U.S. Department of State for the amount listed on the fee invoices. We do not accept personal checks.
Important: Write your NVC case number on the memo line of the cashier’s check or money order. 3

Mail the cashier’s check or money order with the fee invoices to the address below:

NVC Fee Processing Center
P.O. Box 790136
St. Louis, MO 63179-0136

Can fees be paid with personal check or credit card?
No, the National Visa Center cannot accept personal checks or credit card payments.

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Didn't find the answer you were looking for? Ask our VJ Immigration Lawyers.

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