I've been lurking this forum for a few days. My family is in a similar situation...
My mother won the 2022 Diversity visa and went for her interview with my younger sister (under 21) in Montreal on March 17, 2022. Apparently everything went smoothly and they gave them a 221g because they needed police certificates with fingerprints from RCMP (the one they had were from Toronto police and they didn't check fingerprints). Anyways, we sent these documents to the consulate on April 8 and we haven't heard back. The immigration officer said during the interview that everything looked good and that they only needed the police certificates to issue the visa so I don't know why they are taking so long. Furthermore, the CEAC status shows "Ready", as in ready for interview which is strange because they already had their interview. Last case update was on May 17.
The reason we are so anxious is because my younger sister is turning 21 on July 31 and she will lose her opportunity to immigrate if she doesn't get her visa before her birthday. We sent an email to the consulate about this last Thursday and they haven't replied to that. Not to mention, my mother needs to have her visa approved and immigrate before September 30th 2022 or she will lose her opportunity as well. We don't have any family in the US so we don't have the option of involving a senator.
I see some posts about WOM but I think they only work on cases that have been in AP for 6+ months. Unfortunately, we don't have that much time and it's only been 2 months since we submitted the requested documents. To me, seems like keep emailing and hoping for the best in our only option. Is there anything else we can do? How long does it usually take for them to respond to emails?