Finally got an offer from a bank but kind of stress out

[eric05059 9]

As mentioned, got an contingent offer from a bank ytd and was going through the background check stuff, I only have bank work experience in Hong Kong but none in the US, will the background check company know how to  check my employment and others such as criminal and credit in HK and not affecting my employment?

[Sofitalian 132]

13 hours ago, eric05059 said:

As mentioned, got an contingent offer from a bank ytd and was going through the background check stuff, I only have bank work experience in Hong Kong but none in the US, will the background check company know how to  check my employment and others such as criminal and credit in HK and not affecting my employment?

Congratulations!

 

If your potential employer runs background check through those background check companies (e.g. HireRight), which I'm sure they do, they have a list of things to check (e.g. education, previous employers, criminal records). You would be asked to provide certain contact info for them. In my case, they had no problem reaching out to my previous employers in HK. If for some items they couldn't locate, they would just report as such to your potential employer. Nothing to worry about.

[eric05059 9]

2 hours ago, mave said:

Congratulations!

 

If your potential employer runs background check through those background check companies (e.g. HireRight), which I'm sure they do, they have a list of things to check (e.g. education, previous employers, criminal records). You would be asked to provide certain contact info for them. In my case, they had no problem reaching out to my previous employers in HK. If for some items they couldn't locate, they would just report as such to your potential employer. Nothing to worry about.

Hi Mave,

 

Thanks for your comment and that's really encouraging! 

[Sofitalian 132]

10 minutes ago, eric05059 said:

Hi Mave,

 

Thanks for your comment and that's really encouraging! 

You're welcome. Everything's online/by email now so just be prepared to provide contact persons (e.g. email address of HR dept, phone number, etc.). Besides, these background check companies have their regional operations. They're very efficient. Mine was completed within a few days.

[eric05059 9]

7 minutes ago, mave said:

You're welcome. Everything's online/by email now so just be prepared to provide contact persons (e.g. email address of HR dept, phone number, etc.). Besides, these background check companies have their regional operations. They're very efficient. Mine was completed within a few days.

My employer is using  Big report and I don’t know how efficient it is, hopefully everything will be smooth

[Chancy 6,233]

*** Removed related thread.  Please post your related questions/updates in this thread to keep the discussion in one place. ***

 

25 minutes ago, eric05059 said:

I've received an email asking my authorization to check my credit in Hong Kong this morning, I called to that company (BIG report) and the customer service representative said they don't need my authorization and told me to disregard the email. I am very confused now and how weird such a big company can make this kind of miscommunication?

 

[Sofitalian 132]

3 hours ago, Chancy said:

*** Removed related thread.  Please post your related questions/updates in this thread to keep the discussion in one place. ***

 

 

If there's no written instructions, or the written instructions are unclear, I suggest calling the Customer Service line again (or file a case enquiry). Sometimes a CSR may be wrong so no harm check with another one!

[eric05059 9]

On 4/6/2022 at 3:53 PM, mave said:

If there's no written instructions, or the written instructions are unclear, I suggest calling the Customer Service line again (or file a case enquiry). Sometimes a CSR may be wrong so no harm check with another one!

2 weeks has been passed, no update from either the employer and background check company.

HR only told me background check and I9 check is still pending...which means nothing has been updated...

[TBoneTX 43,004]

This is frustrating.  Keep the faith.  If this door doesn't open, another will.

[Sofitalian 132]

11 hours ago, eric05059 said:

2 weeks has been passed, no update from either the employer and background check company.

HR only told me background check and I9 check is still pending...which means nothing has been updated...

It must be frustrating. Hey, it's Spring break here and many people take vacations over these few weeks. Maybe some stakeholders of your future employer are on leave and they need to wait for them to sign off. That happens. Stay positive!

[iwir 337]

For the background check for my recent employment, they asked me to provide them with my employers contacts for the last 10 years in Indonesia. It took them about 2 weeks to say they couldn't verify my info. So my employer asked me to give them the contracts or any proof of employment and proof of termination. Ten years is a long time ago. I didn't have all the documententation they asked, but I still have the letter of appointment and slip of wages with my position and name on it. So don't worry, your prospective employer will inform you if they need more documents and if the background check company can't verify them. Good luck with your job hunting in America!

[eric05059 9]

1 hour ago, iwir said:

For the background check for my recent employment, they asked me to provide them with my employers contacts for the last 10 years in Indonesia. It took them about 2 weeks to say they couldn't verify my info. So my employer asked me to give them the contracts or any proof of employment and proof of termination. Ten years is a long time ago. I didn't have all the documententation they asked, but I still have the letter of appointment and slip of wages with my position and name on it. So don't worry, your prospective employer will inform you if they need more documents and if the background check company can't verify them. Good luck with your job hunting in America!

Was able to get my background check report yesterday and all checks are passed, was providing everything such as job ref letter, university transcript and grad certificate, I cannot believe all checks are done on or before 4/15 but the report is released in 4/22

 

However I still cannot receive any feedback from my employer yet, I don’t know what kind of stuff they are still looking for or to be discussed internally (maybe I only have ead and am not lpr yet IDK) But one thing I can be sure with is I cannot expect the efficiency here is the same as Hong Kong.

[iwir 337]

15 hours ago, eric05059 said:

Was able to get my background check report yesterday and all checks are passed, was providing everything such as job ref letter, university transcript and grad certificate, I cannot believe all checks are done on or before 4/15 but the report is released in 4/22

 

However I still cannot receive any feedback from my employer yet, I don’t know what kind of stuff they are still looking for or to be discussed internally (maybe I only have ead and am not lpr yet IDK) But one thing I can be sure with is I cannot expect the efficiency here is the same as Hong Kong.

Your prospective employer will contact you to discuss further in the onboarding process like I-9 verification or they might want to ask more documents. Believe me, the hiring process here can take a looong time. I applied on October 2021, got an interview on December 2021. The offer and background check didn't start until January this year and was completed for three weeks! I was finally on boarded in February.

Edited April 24, 2022 by iwir

[Sofitalian 132]

15 hours ago, eric05059 said:

Was able to get my background check report yesterday and all checks are passed, was providing everything such as job ref letter, university transcript and grad certificate, I cannot believe all checks are done on or before 4/15 but the report is released in 4/22

 

However I still cannot receive any feedback from my employer yet, I don’t know what kind of stuff they are still looking for or to be discussed internally (maybe I only have ead and am not lpr yet IDK) But one thing I can be sure with is I cannot expect the efficiency here is the same as Hong Kong.

You're right. You can't expect the same efficiency here, especially in the banking system. I recalled when I opened a bank account here, it took me nearly 1.5 hours!

 

For large companies, hiring process here is way more lengthier than back home. Patience is all we need.

[eric05059 9]

On 4/24/2022 at 10:03 AM, mave said:

You're right. You can't expect the same efficiency here, especially in the banking system. I recalled when I opened a bank account here, it took me nearly 1.5 hours!

 

For large companies, hiring process here is way more lengthier than back home. Patience is all we need.

The hr rep told me there are some “compliance” stuff to be completed…I don’t know when will it be completed…