USPS sent the card back to USCIS

[Moonc 0]

So we passed the interview but USPS failed to forward our mail (we moved) and they just sent my green card back as aboomerang to USCIS. 
 

This happened in July. I immediately did the address change and e-request on USCIS website and kept waiting if they send the card back to my current address. 
 

Nothing. No update on my case nothing. No way to talk to  a human. I did the e-request AGAIN today. My case status still says if they don’t receive update from me before October 30th they’ll destroy the card. 
 

if they do, what can I do? Do I have to apply for a new one? I feel like I’m living in hell right now. This is such a nightmare and I can’t talk to a human on the phone who could tell me what the hell is going on. 

 

Do I have to get a lawyer? Can they talk directly to USCIS ? What are my options here before they destroy my card and after? 
 

 

[Allaboutwaiting 2,500]

Keep trying on the phone.

Some people have suggested that saying "infopass” should connect you to an agent.

[SalishSea 16,772]

25 minutes ago, Moonc said:

So we passed the interview but USPS failed to forward our mail (we moved) and they just sent my green card back as aboomerang to USCIS. 
 

This happened in July. I immediately did the address change and e-request on USCIS website and kept waiting if they send the card back to my current address. 
 

Nothing. No update on my case nothing. No way to talk to  a human. I did the e-request AGAIN today. My case status still says if they don’t receive update from me before October 30th they’ll destroy the card. 
 

if they do, what can I do? Do I have to apply for a new one? I feel like I’m living in hell right now. This is such a nightmare and I can’t talk to a human on the phone who could tell me what the hell is going on. 

 

Do I have to get a lawyer? Can they talk directly to USCIS ? What are my options here before they destroy my card and after? 
 

 

USCIS explicitly forbids USPS from forwarding green cards.   It’s not their fault your address change happened late.

[Sarah_k92 112]

1 hour ago, Moonc said:

So we passed the interview but USPS failed to forward our mail (we moved) and they just sent my green card back as aboomerang to USCIS. 
 

This happened in July. I immediately did the address change and e-request on USCIS website and kept waiting if they send the card back to my current address. 
 

Nothing. No update on my case nothing. No way to talk to  a human. I did the e-request AGAIN today. My case status still says if they don’t receive update from me before October 30th they’ll destroy the card. 
 

if they do, what can I do? Do I have to apply for a new one? I feel like I’m living in hell right now. This is such a nightmare and I can’t talk to a human on the phone who could tell me what the hell is going on. 

 

Do I have to get a lawyer? Can they talk directly to USCIS ? What are my options here before they destroy my card and after? 
 

 

I recently called and had to say interview and it took me to an agent. I’d request for a tier 2 officer. Their wait time for a call back can be put to 30 days if they see it as not important. So I would try to get that in as soon as you can just in case. Good luck! I hope you can get it figured out. 

[Ayrton 965]

19 hours ago, Moonc said:

So we passed the interview but USPS failed to forward our mail (we moved) and they just sent my green card back as aboomerang to USCIS. 
 

This happened in July. I immediately did the address change and e-request on USCIS website and kept waiting if they send the card back to my current address. 
 

Nothing. No update on my case nothing. No way to talk to  a human. I did the e-request AGAIN today. My case status still says if they don’t receive update from me before October 30th they’ll destroy the card. 
 

if they do, what can I do? Do I have to apply for a new one? I feel like I’m living in hell right now. This is such a nightmare and I can’t talk to a human on the phone who could tell me what the hell is going on. 

 

Do I have to get a lawyer? Can they talk directly to USCIS ? What are my options here before they destroy my card and after? 
 

 

USPS can't forward GC. Your GC will be destroyed and you have to file for a new one with an I-90.